- University at Buffalo (Buffalo, NY)
- Position Title: Endpoint Support Manager , IT Customer Service Posting Number: P240189 Employer: State Salary Range: $87,000 - $102,000 FTE: 1.00 Position ... Summary: The IT Customer Service ( ITCS ) (https://www.buffalo.edu/ubit/about/our-people/vpcio/units/itcs.html)...program and manage the Student Technician program. The Endpoint Support Manager is a key customer… more
- US Pacific Fleet, Commander in Chief (Bremerton, WA)
- …credentials as described in SECNAV M-5239.2 for specialty area IT PROJECT Manager ( Customer Support ) level Intermediate within 12 months of appointment. ... Summary You will serve as an Information Technology Project Manager ( Customer Support ) in the...and data calls. You will review, analyze, and assess customer IT use for overall compliance. You… more
- Cayuse Holdings (Washington, DC)
- … as required. + Communicates customer satisfaction issues to WSSC's Division Manager , IT Customer Support Operations. + Evaluates documented ... and unlock new opportunities for growth and innovation. The IT Service Desk Supervisor provides customer service...experience with previous leadership or supervisory experience in an IT support environment. + 5 years of… more
- Agile IT Synergy (Tampa, FL)
- …locations around the world. Job Responsibilities: + Work collaboratively with engineering team, IT support personnel, and end users' to plan acquisition and ... effective business practices to deliver complete solutions that meets customer mission needs. We're in search of customer...the modernization and sustainment of a 85,000 user Enterprise IT network. You will support the planning,… more
- WheelHouse IT (Fort Lauderdale, FL)
- …when needed + Contribute to improving the IT environment and providing exceptional customer service and support Prior experience in an MSP or support ... Support Technician, you will report to the Support Desk Manager and work as part...the organization. You will perform a wide variety of IT support , ranging from desktop and peripheral… more
- WheelHouse IT (Orlando, FL)
- …team and believe in the future of the organization. They perform a wide variety of IT support ranging from desktop and peripheral support to simple server ... always. The Support Technician reports to the Support Desk Manager but are part of...will look for ways to provide only the best customer service and support to our clients.… more
- SAIC (Scott AFB, IL)
- **Description** The National Security Customer Group of SAIC is seeking IT End User Support Lead section to support an IT Service Delivery effort for ... to end-users. Collaborating closely with the Service Desk Manager , this position plays a crucial role in managing...SLAs/KPIs . Reviews service delivery process and procedures, recommending customer service and IT process support… more
- Saint-Gobain (Malvern, PA)
- The primary role of a Corporate- IT Support Manager is...+ Monitor and report on the IT support bar metrics, such as customer satisfaction, ... be responsible for overseeing the daily operations of the IT support bar, a walk-in service center...customer satisfaction. + Stay updated on the latest IT trends, technologies, and solutions + Lead and facilitate… more
- ManpowerGroup (Chico, CA)
- … Engineering Manager ** **Location:** **Pay Range: $100,000-$110,000** **What's the Job?** IT MFP Solutions Support Engineering Manager The IT ... Engineering Manager leads the National Solutions Support Engineering team. Our Solutions Support Engineering...* High School Diploma or GED * 5+ years' IT Support experience * 5+ years' Personnel… more
- CGI Technologies and Solutions, Inc. (Fairfax, VA)
- ** IT Infrastructure Support Manager ** **Category:** Infrastructure/Cloud **Main location:** United States, Virginia, Fairfax **Position ID:** J0524-1891 ... storage, network, and related technology tools. * Work to support operational excellence and institute an IT ...across multiple disparate groups with competing priorities. * Attends customer meetings and serves as primary client liaison for… more
- Amazon (San Francisco, CA)
- …history and the good news is we've only just begun. IT Services Support team provides highly-available IT support for Amazon employees worldwide. We ... Description At Amazon, we strive to be Earth's most customer -centric company where we can find and discover anything...Key job responsibilities * Leading a team of onsite IT Support Engineers responsible for day to… more
- Leidos (San Antonio, TX)
- **Description** Leidos is seeking a talented IT Support Manager to lead a team of desktop support technicians and other IT professionals in providing ... service level objectives + Ensure the team provides excellent customer service **Required Qualifications:** + Bachelor's degree and 6+...include at least 2 years as IT support supervisor / team lead / manager … more
- IT Concepts (Falls Church, VA)
- …our team. IT Concepts is seeking a Help Desk and End User Support Manager for management and administration of DHA systems, applications, networks and ... Founded in 2003, IT Concepts' core values - customer -centricity,...Bachelors + Certifications: IAT II (DoD 8570) + HDI Support Center Manager (HDI-SCM) or equivalent (ITIL… more
- General Dynamics Information Technology (Offutt AFB, NE)
- …Experience: 9 years of related IT Project Management, 3 years experience leading customer support organization, including leading a customer support ... accordance with service level agreements. + Manages the deployment of enterprise IT equipment, specialized support and enterprise provisioning. + Provides… more
- Amazon (Kirkland, WA)
- …and other organizations operating in places without reliable connectivity. As the SAP Applications Support Manager , you will manage the SAP Shop floor support ... Satellites. Key job responsibilities Lead the internal SAP L1 support team in day-to-day operations, review user experience and...Production or Supply Chain modules - Master's degree in IT or related field - Solid technical background with… more
- Robert Half Technology (Washington, DC)
- …for finance and accounting, technology, marketing and creative, legal, and administrative and customer support roles. Robert Half works to put you in the ... Description Responsibilities * Oversee the design, implementation, and maintenance of IT infrastructure in global field offices to ensure reliability and scalability… more
- Eversource Energy (Westwood, MA)
- IT Senior Project Manager \(Hybrid\) This is...principals / parties including customers, customer and IT management, team members, IT support ... level program, or multiple projects concurrently + Advocate and support the policies, processes, and practices of the Program...to travel between MA/CT/NH as necessary\. **Mental Aspects** : IT Project Manager - Senior solves problems… more
- Cornell Cooperative Extension (New York, NY)
- …Livingston, Ontario, Seneca, Schuyler, Steuben, Wayne, and Yates counties. The Lead IT Manager is part of a customer focused team serving as a supportive, ... The Finger Lakes Shared Business Network (FLSBN) Lead IT Manager provides high level ...wide range of skill levels; and creating and implementing IT -related policies. Experience with support of Android… more
- SAIC (Washington, DC)
- **Description** SAIC is looking for an experienced IT Infrastructure Platform Manager to join our team supporting US government agency in the National Capital ... Region. The IT Infrastructure Platform Manager has a pivotal... infrastructure. With a focus on Tier II system support and a diverse range of critical systems, the… more
- EMCOR Group (Dulles, VA)
- …IT ) Manager plans and manages Information Technology operations. The IT Manager plans, directs and coordinates information systems and telecommunications ... operations within the company. In addition, the IT Manager plans, directs, coordinates, and participates in application support activities, systems and… more