- Reed Smith LLP (Los Angeles, CA)
- …with departmental guidelines. Provide second-level support for issues escalated by the IT Help Desk . Escalate unresolved problems to the appropriate analyst, ... and internal teams to ensure timely resolution and high-quality service delivery. Job Duties and Responsibilities Provide support for...programmer, supervisor , or manager as needed. Assist with information gathering,… more
- Wisconsin Community Services (Milwaukee, WI)
- …with positive options to violence. The position works closely with the Site Supervisor and Program Director on requirements related to MPS VRP as detailed in ... for youth 7 days a week. Essential Functions: Working with the Site Supervisor and VRP Co- Program Director to complete all training requirements within required… more
- Protective Industrial Products (Latham, NY)
- JOB SUMMARY The IT Support Desk Supervisor ... service coverage. + Implement and maintain support desk processes in accordance with company IT ... understanding of IT support processes and incident management. + Experience with IT Service Management (ITSM) tools, preferably ServiceNow, Jira Service … more
- Adams County Government (Adams County, CO)
- Service Desk Supervisor -164626 Print (https://www.governmentjobs.com/careers/adams/jobs/newprint/5161942) Apply Service Desk Supervisor -164626 ... Questions What Success Looks Like In This Job The Service Desk Supervisor is responsible...combination of education, certifications, and progressively responsible experience in IT service management or technical support may… more
- Stony Brook University (Stony Brook, NY)
- IT Service Desk Technician - Night Shift - Tuesday and Wednesday Days Off **Position Summary** At Stony Brook Medicine, a ** IT Service Desk ... Clinical Faculty, and Staff of Stony Brook Medicine. The ** IT Service Desk Technician** also...including visiting customers or departments and reporting/escalating issues with supervisor or manager. Report changes to policy or procedures… more
- Stony Brook University (Stony Brook, NY)
- IT Service Desk Technician - Day Shift - Sunday and Monday Days Off **Position Summary** At Stony Brook Medicine, a ** IT Service Desk ... Clinical Faculty, and Staff of Stony Brook Medicine. The ** IT Service Desk Technician** also...including visiting customers or departments and reporting/escalating issues with supervisor or manager. Report changes to policy or procedures… more
- Weill Cornell Medical College (New York, NY)
- …for this role when Hired for NYC Offices **Position Summary** Reporting to the Service Desk Supervisor , provides support for all incidents and requests, ... Title: IT Support Specialist II - Service Desk Location: Remote Org Unit:...queues to ensure best customer experience. Follows direction of Service Desk Supervisor , Support Services… more
- Robert Half Technology (Grand Island, NE)
- … desk workflows and IT support processes. * Proficiency in Active Directory, service desk management, and ITSM tools. * Familiarity with service ... Description The Technology Help Desk Supervisor role is to lead...guide a team of technicians, and ensure exceptional customer service . The ideal candidate will have prior experience managing… more
- Sage Hospitality Group (Baltimore, MD)
- …hotel information and guest concerns. **Responsibilities** + Supervise the operations of the front desk to ensure an optimal level of service and hospitality is ... of, resolve issues/problems and coach and counsel the front desk team members to ensure a quality operation. +...maintain a high level of customer satisfaction and quality service . + Completes established check-in procedures for arriving guests… more
- ChenMed (St. Louis, MO)
- …rapidly expanding and we need great people to join our team. The Care Facilitator Supervisor is dedicated to providing VIP customer service to every patient and ... This incumbent trains, guides and supports Care Facilitators to ensure organizational front desk standards are met and that they have the tools and resources they… more
- Centre Technologies (Dallas, TX)
- …are expanding and looking to grow our team with a new Tier 1, Help Desk Support Technician! Our Company Culture: Our diverse workforce allows Centre to develop and ... clients through the process of selecting, deploying, and managing IT solutions tailored to their specific business needs. Centre...+ Must be a team player with outstanding customer service skills + Entry of time sheets, expense reports… more
- SHI (Somerset, NJ)
- …our offices or yours.** **Job Summary** SHI has an exciting opportunity available on our IT Cloud Service Desk Operations Team. This team is responsible for ... proud to be a $15 billion global provider of IT solutions and services.** **Over 17,000 organizations worldwide rely...Cloud account teams. * Support projects assigned by the Service Desk Lead/ Supervisor Behaviors and… more
- Marriott (Detroit, MI)
- …Front office areas include Bell/Door Staff, Switchboard and Guest Services/Front Desk . Strives to ensure guest and employee satisfaction and achieve the ... GED; 2 years experience in the guest services, front desk , or related professional area. OR * 2-year degree...goals to produce desired results. * Strives to improve service performance. * Observes staffing levels to ensure that… more
- University of Rochester (Albany, NY)
- …high-level technical problems for customers across IT areas that are received via Service Desk intake mechanisms, such as service tickets and email. + ... Diem Scheduled Weekly Hours: As Scheduled Department: 100311 University IT / P&PM Work Shift: UR - Day (United...network, including on-site and off-site locations. + Represents the Service Desk support areas for new services… more
- Vail Resorts (Vail, CO)
- …new team members at the discretion of the Front Desk Manager, Assistant Front Desk Manager, and Front Desk Supervisor . + Perform all duties required of ... genuine guest experience during check-in and check-out. The Front Desk Lead will possess outstanding customer service ,...Front Desk Lead will possess outstanding customer service , interpersonal, and presentation skills in order to assist… more
- Sage Hospitality Group (Washington, DC)
- …School diploma or equivalent **Experience** Minimum two years previous experience as a front desk supervisor or minimum of four years front office experience in ... Ensures an efficient guest registration, check out and telephone service . Ensures front desk agents are completed in accordance to established policies and… more
- University of Michigan (Ann Arbor, MI)
- … IT issues, and user errors. Recommends continuing education, process improvements, and IT enhancements. + Reports PBS Help Desk usage trends to Registration ... Customer Help Desk Tech Inter Apply Now **Job Summary** Facilitates...and communities through excellence in education, patient care, community service , research and technology development, and through leadership activities… more
- Silver Diner Development, LLC (Bethesda, MD)
- …the sacrifice of our mission of executing excellence. We are hiring Front Desk Coordinators. We are looking for contagiously friendly, warm, and energetic people to ... the face of our brand to the guests. Front Desk Coordinators set the tone for our guests' visit...offer the opportunity for growth, including becoming a trainer, supervisor , and manager. Over 60% of our managers and… more
- Commander, Navy Installations (Pensacola, FL)
- …requests or other appropriate responses. Report any resident complaint or concern to the front desk supervisor . If the issue is an emergency or has anything to ... Housing at NAS Pensacola. The purpose of this position is to perform front desk duties for the Housing Program. Responsibilities Ensures security of all residents is… more
- Chase Plastics (Clarkston, MI)
- Help Desk / Application Specialist About the OrganizationAt Chase Plastics, we're real people providing real solutions. It's something we've been doing since 1992, ... applications - and back it up with outrageous customer service . Today, customer service is more than...perform necessary application upgrades. + Log and manage Help Desk Ticket System and escalate matters when required. Coordinate… more
