- Lam Research Corporation (Tualatin, OR)
- … and Configuration Management Database (CMDB) Process Owner to join our dynamic IT Service Management ( ITSM ) and ServiceNow team. This is ... various teams, including end-user device management , infrastructure, and vulnerability management . What You'll Do Engage with service owners and stakeholders… more
- Enpro Industries (Charlotte, NC)
- …(AWS, Azure), virtualization (Hyper-V, VMware), and enterprise applications . *In-depth knowledge of IT service management ( ITSM ), ITIL frameworks, ... and operations strategies to support business growth and efficiency. *Oversee IT service delivery, ensuring operational stability, security, and scalability… more
- BMC Software, Inc (Santa Clara, CA)
- …the development of our industry-leading, Agentic AI-powered enterprise ServiceOps solutions, focusing on IT Service Management ( ITSM ) and Enterprise ... many interesting SaaS products, in the fields of: Predictive IT service management , Automatic discovery...Agentic AI products) 3+ years of experience with enterprise ITSM solutions. Experience in mentoring and growing employees across… more
- TriNet (Atlanta, GA)
- …rapid prototyping, incremental, synchronize and stabilize, and DevOps) *Understanding and knowledge of IT service management ( ITSM ) and Information ... them to focus on operating and growing their core businesses. Our full- service HR solutions include features such as payroll processing, human capital consulting,… more
- All-State Career School (Nottingham, MD)
- … service orientation and a passion for providing excellent user support. Experience with IT Service Management ( ITSM ) principles and help desk ... Management (Distributed Services): Oversee the daily operations of IT support services (help desk, desktop support, AV/classroom tech where applicable)… more
- JPMorgan Chase & Co. (Wilmington, DE)
- …JDBC and ODBC, for seamless data integration and communication. Knowledgeable in TCP/IP networking, IT Service Management ( ITSM ), IT Infrastructure ... Analyze database and system performance issues, providing solutions to improve service availability. Collaborate with software engineers and teams to design,… more
- Cynet Systems (Cary, NC)
- Job Description: Minimum 12+ years of experience in IT operations and service management . Proven experience in Service Desk and Level 2 ... healthcare IT environments. Experience with process automation and service improvement initiatives. Familiarity with cloud-based ITSM solutions.… more
- BITCO Insurance Companies (Davenport, IA)
- …or equivalent experience) 10+ years of progressively responsible experience in IT operations, service management or infrastructure leadership-minimum ... contracts and service agreements in support of IT operations Incident Management & Support: Supervise...and partner with functional areas Deep hands-on expertise with ITSM frameworks (ITIL v3/v4), service - management … more
- Parts Town (Addison, IL)
- …schedule Team member appreciation events and recognition programs Volunteer opportunities Monthly IT stipend Casual dress code On-demand pay options: Access your pay ... Glance We are seeking a visionary Senior Director of IT Operations to lead our Infrastructure & Cloud strategy...enterprise platforms such as Entra/ and Microsoft 365 and ITSM core tooling. Role will also be tasked with… more
- Keystone Pacific Property Management LLC (Irvine, CA)
- …Duties and Responsibilities: Manages the daily operations of the IT Service Desk, including staff supervision, ticket management , and performance reporting. ... ITIL principles and practical experience applying them in a service desk or ITSM environment. Microsoft 365,... IT support. Minimum 2 years in a service desk/technology leadership or management or related… more
- Freshworks (Washington, DC)
- …customer support), Freshsales (sales automation), Freshmarketer (marketing automation), Freshservice ( IT service desk), Freshchat (AI-powered bots), supported by ... and IT efficiency. Key Responsibilities Solution Selling: Develop tailored ITSM and EX strategies for Higher Education clients, demonstrating how Freshworks'… more
- ManTech International (Miami, FL)
- … management , or a related field. Experience in IT service management and ITIL-informed processes. Knowledge of ITSM tools such as ServiceNow and Jira. ... for IT element needs, and generating various reports for management . Supports system modernization and integration, participating in projects to develop and… more
- DTCC (Coppell, TX)
- …Science or equivalent Talents Needed for Success: At least 12+. of experience in IT management with focus on IT Applications operations Excellent ... Ops team responsible for Application support of the ServiceNow instances with products - ITSM and ITOM, including ITAM, Service Catalog, Service Portal,… more
- Titan Technologies (San Diego, CA)
- …Recommend metrics, gather data, and report on the effectiveness of the IT asset management processes. Required Qualifications: ITIL Foundations or higher ... of our team, you will help to assist USSOCOM, Service Component Commands, Theater Special Operations Commands (TSOC), and...level ITIL certification. Two years of experience in an IT and asset management position. TS/SCI clearance… more
- Talascend (Washington, DC)
- …IT services, including software application support, enterprise infrastructure support, service desk, ITSM , deskside support, workstation engineering and ... on the ESA V program, in Washington, DC. ESA V is an IT applications and infrastructure services program supporting several customers within the Department of… more
- RIT Solutions, Inc. (Hollywood, FL)
- …set up their build dev/test environments. This position will also work with IT management to improve the software engineering processes and practices associated ... Microsoft Office and expert level knowledge of Excel - Proficiency in ServiceNow ITSM modules (Change Management , Incident Management , Problem Management… more
- Apollo ITS (Middletown, PA)
- …to our team assisting the Pennsylvania Turnpike Commission (PTC) Information Technology ( IT ) Department. The PTC is engaging in an exciting and innovative technology ... will support the UBOS objectives. Translate business requirements into detailed Service Blueprints, Business Process Flow diagram, Agile Features, and User Stories… more
- DTCC (Coppell, TX)
- …and recommendations for improvements. Work closely with other departments, such as IT , operations, and product management , to align capacity planning with ... identifying capacity risks and advancing if necessary, collaborating with product management and application development to perform capacity server assessments, and… more
- CACI International, Inc. (Colorado Springs, CO)
- …services to implement and operate an enterprise ITSM solution, enterprise service desk, endpoint management and security solution, as well as CONUS/OCONUS ... a Logistics Specialist to support our DoD customer to implement an enterprise IT service delivery model that provides consistent, secure, high-quality, and… more
- CACI International (Washington, DC)
- IT Service Management ( ITSM ) Specialist Job Category: Information Technology Time Type: Full time Minimum Clearance Required to Start: TS/SCI with ... system infrastructure. CACI is looking for an experienced, innovative, and motivated ** IT Service Management ( ITSM )** **Specialist** to support the… more
