- The Computer Merchant, LTD. (Reston, VA)
- …The program provides a range of IT services, including help desk , deskside support , Windows workstation engineering and maintenance, managed print services, ... to maintain a Secret clearance * Past experience providing IT (Tier II) support in a Windows...user where a ticket has been dispatched from the Service Desk or identified by the on-site… more
- Unknown (New York, NY)
- …Funds Business Classifications B2B Enterprise SAAS About the Role The Company is seeking a Service Desk Manager to lead its Global Service Desk ... advanced reporting, knowledge management, and virtual agent functionality. The Service Desk Manager will also be tasked... support . Applicants must have a background in IT support with hands-on ITIL practices, expertise… more
- Terracon (Olathe, KS)
- …**Preferred Certification:** + A+ certification **Exemption:** Non-exempt **Requisition ID:** 34161BR **Posting Title:** IT Service Desk Support Staff I ... to telephone calls, emails, and chat sent to the IT Service Desk system as...emails, and chat sent to the IT Service Desk system as the first level...a more senior IT Service Desk level or tier 2 support . +… more
- Trace Systems Inc (Portsmouth, VA)
- Job Overview Job Title: IT Service Desk Support - Tier III Location: Portsmouth, VA Job Responsibilities Trace Systems is seeking an IT Service ... 2nd, or 3rd). + Deliver a comprehensive range of IT support services, covering devices and network...support , and assistance to walk-in customers at the Service Desk . Enter problem reports into the… more
- Amazon (Austin, TX)
- …for core retail technologies in state of the art physical grocery stores. As an IT Support Assoc II, you will follow documented knowledge base articles and use ... will utilize voice and agent chat for live one-on-one support as well as web portal for lower severity...required. About the team On the WorldWide Grocery Stores Service Desk Team, our mission is to… more
- University of Utah Health (Salt Lake City, UT)
- **Overview** **This position will provide remote IT services for Patients and Staff. About 19 hours per week.** **Current University Of Utah Students preferred for ... and maintenance of activities in one or more of the following IT areas: network communications, systems administration or systems development. The incumbent uses… more
- BAE Systems (Washington, DC)
- …a related field (or equivalent experience) + 8 years of experience in IT support , help desk , or service desk roles, with a focus on remote end-user ... Description** **Join a Team that's Shaping the Future of IT Support ** At BAE Systems, we're passionate...you to apply. As an Enterprise Service Desk Analyst, you'll provide initial remote contact support… more
- General Dynamics Information Technology (Quantico, VA)
- … Support Services **Skills:** Help Desk Support , IT End User Support , IT Service Desk **Certifications:** CompTIA Security+ CE | CompTIA - ... resolve technical problems and answer queries by telephone or self- service ticket in support of internal and/or...+ **Required Experience:** 5+ years of IT support experience in a Help Desk environment… more
- Rocket Software (Rogers, AR)
- …issues opened by our customers, Rocketeers. They offer support and guidance to IT Service Desk Specialists. **Essential Duties and Responsibilities** : + ... Service Desk Specialists, IT Service Desk Specialists and IT Support Specialists. + Apply necessary escalation processes. + Create work plans… more
- Leidos (Fort Belvoir, VA)
- …operating in CONUS and OCONUS locations. The successful candidate will manage all facets of IT Service Desk support , from daily operations and ... **Description** Leidos is seeking a dynamic and experienced **Senior IT Service Desk Manager** to support a large, high-profile DOD contract in **Fort… more
- Safran (Cincinnati, OH)
- …Technology, or related field * Minimum 3 years of experience in IT Support , Helpdesk, or Service Desk environment. * Experience with ServiceNow or ... support for users onsite and remotely, ensuring reliable IT operations, adherence to service level objectives,...Functions / Responsibilities Help Desk & User Support * Respond promptly to service tickets,… more
- GKN Aerospace (Muncie, IN)
- …a manufacturing environment) + Experience working as part of a 1st and 2nd line IT Service Desk support team + Ability to priorities workload and work ... where you can take your career. Job Summary The Service Desk Analyst is a customer facing...regulations. + Ensure a professional, customer focused and efficient IT support service are provided… more
- Trace Systems Inc (WA)
- …and contributing to the success of NRL's cutting-edge initiatives. Plus, with our core IT Service Desk support operating during convenient peak ... Job Overview Job Title: Help Desk Specialist Job Location: Naval Research Lab, Washington,...knowledge of hardware, software, information assurance or business analytical support . + Experience must include at least two of… more
- Tesla Laboratories. Inc. (Washington, DC)
- …part of an IT Service Desk team responsible for Tier 1-3 support ....IT support as part of a Service Desk operation + Ensure all time ... and other network peripheral devices + Provide quality customer service and support for designated equipment +...+ 5+ years of relevant work experience + Prior IT Operations support experience with a blend… more
- MongoDB (Palo Alto, CA)
- …**Candidate Profile** Required + Experience: + 5+ years in IT end-user support , service desk , or field support + Meaningful experience (ideally 2+ ... (EMEA) VIP specialists to deliver near 24x7 global coverage. You will blend senior-level IT support with strong AV and collaboration expertise to protect the… more
- CGI Technologies and Solutions, Inc. (Arlington, VA)
- **Secure Space IT Support , Journeyman** **Category:** Service Desk / End User Services **Main location:** United States, Virginia, Arlington **Position ... Federal has an exciting opportunity for a Secure Space IT Support within our Intel sector advancing...our site that is dedicated to veterans and transitioning service members. All CGI offers of employment in the… more
- Cupertino Electric (San Jose, CA)
- …A+, Network+, or Microsoft certifications optional. **Experience:** 3-5+ years of IT service desk or desktop support experience *Applicants must be ... Service Desk Technician **Reports To:** Manager, IT Service Desk **Location:** San...Service Desk Technician** to provide high-quality IT support across hardware, software, and enterprise… more
- Beth Israel Lahey Health (Charlestown, MA)
- …or GED required. 2. 1-3 years related work experience required in 2 plus years of Service Desk / IT Support experience supporting a large enterprise of end ... a difference in people's lives.** The Service Desk Analyst is responsible for delivering world-class support...orders, or alerts by creating an incident/request using the IT Service Management Suite provided in an… more
- NANA Regional Corporation (Alexandria, VA)
- …**Responsibilities** + Oversee the daily operations of the organization's IT Service Desk , providing support for computer systems, networks, ... Government. The ideal candidate will provide leadership for the IT Service Desk team and...+ 9+ years of experience in service desk operations, call center, and deskside support .… more
- State of Massachusetts (Boston, MA)
- …. Ensure departing employees are properly offboarded, including account deactivation and equipment retrieval. IT Service Desk Support . Act as the ... skills, excellent communication abilities, and a proactive approach to IT service delivery. __ _Primary Duties_: Onboarding...of zero to three (0-3) years of experience in IT desktop support or help desk… more
