- Innova solutions (Charlotte, NC)
- Innova Solutions has a client that is immediately hiring for a QA Analyst position Title: QA Analyst Position type: Full-time/Contract Duration: 6 Months with ... Dallas, TX Minneapolis , MN (Hybrid) As a QA Analyst , you will: Review business and system requirements...effective test cases and scenarios. Hands-on experience with IVR/IVA systems and understanding of how voice applications function in… more
- Robert Half Technology (West Des Moines, IA)
- Description The Genesys Analyst position has the responsibility and oversight for all aspects of Genesys Cloud CX's implementation within the client and the ... integrations between Genesys Cloud and other contact center tools. This role...Knowledge Center, including coordinating and driving execution with other IT teams and vendors. * Analyze business requirements, provide… more
- Insight Global (Phoenix, AZ)
- Job Description We are looking for an experienced Senior IT Systems Analyst with deep expertise in Contact Center operations to support our Contact Center ... Operations and Technology Enablement. A strong working knowledge of Genesys Cloud Platform and Microsoft Dynamics 365 is essential...in related field required. Proven experience as a Senior IT Systems Analyst or similar… more
- Emory Healthcare/Emory University (Atlanta, GA)
- …programs and more! **Description** Candidate will be responsible for providing telephony systems administration and support for Genesys Cloud CXone (formerly ... and participates in on call rotation. Preferred Qualifications: + Genesys Cloud CXone (PureCloud) systems administration/support. **MINIMUM QUALIFICATIONS:**… more
- DIRECTV (El Segundo, CA)
- …cases, data requirements, functional requirements, and non-functional requirements for numerous complex IT systems . + Collaborate with UX/UI designers to support ... be a critical bridge between our business partners and IT delivery teams - responsible for helping define the...ADE-Pega UI, Product Catalog UI, Postman, various Database Management systems (Oracle, MS SQL, MS Access), Sierra.ai, Genesys… more
