- Xcel Energy (Denver, CO)
- …incident events and maintenance windows. This role combines the critical functions of Incident Management , Change Management , and Problem Management to ... role combines the skills and responsibilities of Incident and Change . The role closely interacts with Problem Management... ITIL Foundation certification or 4 years of ITIL experience. + Product management certification or… more
- Caris Life Sciences (Irving, TX)
- …Critical thinking skills include strategic planning, communication, leadership, problem-solving, and change management . + Proven ability to work independently ... & Incident Management , you'll manage the enterprise framework of Incident, Change and Crisis Management for preventing, responding to, and recovering from… more
- Xcel Energy (Minneapolis, MN)
- …accountable for the design, governance, and continual improvement of IT Service Management processes, specifically Change Management , Incident Management ... team members. + Solution Delivery: Define and maintain end-to-end processes for Change , Incident, and Problem Management . Contribute to Demand Management… more
- HP Inc. (Columbus, OH)
- …Science * Data Analysis * Information Systems * Information Technology Infrastructure Library * IT Service Management * Linux * Microsoft Azure * ... satisfaction. The role conducts routine installations and configurations and executes scripted change management activities while adhering to incident, change… more
- COOLSOFT (Mechanicsville, VA)
- …for ITSM . Strong understanding of ITIL v3/v4 processes-especially Configuration, Change , Incident, and Problem Management . . Hands-on experience with a CMDB ... collaborating across functional areas to maintain the integrity of our Configuration Management Database (CMDB), supporting change management , and driving… more
- Somatus (Mclean, VA)
- …Knowledge Management guidelines are used between Service Desk, Incident, Problem & Change Management groups. Incident and Problem Management : + Provide ... years in leadership role. + Certification in IT service management frameworks such as ITIL ( ITIL...continuous improvement and delivering results. + Experience in project management , change management , and vendor… more
- HP Inc. (Boston, MA)
- …Science * Data Analysis * Information Systems * Information Technology Infrastructure Library * IT Service Management * Linux * Microsoft Azure * ... a high level of customer satisfaction. * Executes approved and documented scripted change management activities, adhering rigorously to incident, change , and… more
- Xcel Energy (Minneapolis, MN)
- …and operational models ( ITIL ) Experience and understanding of core IT Service Management functions, such as Change Management and Incident Management ... platforms, processes and architecture. + Broad and deep knowledge of technology architecture, infrastructure , network, security and software principles and… more
- AeroVironment (Germantown, MD)
- …projects simultaneously. + Experience participating in CAB meetings and understanding of ITIL -aligned change management practices. + Active Listening & ... **Basic Qualifications (Required Skills & Experience)** + Bachelor's degree in Information Technology , Computer Science, or equivalent experience. + Minimum… more
- Bank OZK (Little Rock, AR)
- …for implementation and configuration or customization. + General knowledge of Information Technology Infrastructure Library ( ITIL ) v4 framework. + ... job standards required. Other job functions, duties, skills, and standards may be added. Management reserves the right to add or change the job requirements at… more
- Bank OZK (Dallas, TX)
- …and/or ITAM modules for platform administration. + General knowledge of Information Technology Infrastructure Library ( ITIL ) v4 framework. + Ability ... job standards required. Other job functions, duties, skills, and standards may be added. Management reserves the right to add or change the job requirements at… more
- Wheeler Machinery (Salt Lake City, UT)
- …The Enterprise Solutions and Experience Manager, reporting to the Director of Information Technology and Enterprise Solutions, work collaboratively in driving ... to continuously improve user journeys across digital channels. + Drive adoption and change management strategies to ensure successful rollout of new solutions.… more
- Signature Aviation (Orlando, FL)
- …CMDB accuracy through RBAC and data integrity standards. + Maintain thorough change management documentation and ensure transparency across all platform ... of ServiceNow functionality. **Minimum Education and/or Experience** + Bachelor's degree in Information Technology , Computer Science, or a related field (or… more
- McAfee, Inc. (Frisco, TX)
- …and documents in confluence page. + Create and manage day to day processes including Change Management , Incident Management , and Problem Management + ... to serve our customers' needs, and reduce the friction for managing change . Your responsibilities will include engaging with DevOps, Engineering & other teams… more
- GCI Communication Corp (Anchorage, AK)
- …or equivalent. + Bachelor's degree in network environment, network development, information technology , project management within a telecommunications ... with applicable Security policies and procedures, and company assets remain secure. + CHANGE MANAGEMENT : champions and supports department and company change… more
- REI (Seattle, WA)
- …management tools and service management methodologies such as Information Technology Infrastructure Library ( ITIL ). + Ability to manage ... management regarding potential changes to staffing. + Provides management with accurate, timely and relevant information ...of technology changes and innovations in the information technology field, especially as it applies… more
- Red River (Lexington, MA)
- …and resolve escalations + Apply ITIL principles across Incident, Problem, Change , and Request Management + Utilize ServiceNow for ITSM operations, reporting, ... identify areas for improvement **Qualifications** **Education** + Bachelor's degree in Information Technology , Business Administration, or related field +… more
- CyrusOne (Aurora, IL)
- …+ Reboot + Hardware swap + Setting up new customers + Review and understand the change & problem management processes + Provide regular feedback to the client on ... appropriate expectations (ie delivery date) + Coordinate outage schedules and change documentation + Provide clear shift turnover communication + Install customer… more
- NuAxis Innovations (Washington, DC)
- …of both Remote and Deskside computer support + Owning, tracking and resolving Information Technology (IT) incidents and requests + Fulfilling requests and ... **Knowledge Requirements:** + Incident Management + Problem Management + Change Management +...and effective communication strategies + Process improvement knowledge (eg ITIL Foundations in Service Management , CMMI, etc.)… more
- GCI Communication Corp (Anchorage, AK)
- …+ Knowledge of ITIL and Lean Agile methodology, and release and change management processes. + Understanding and ability to deploy devices using various ... hardware and/or software applications. Preferred: + Associate degree in information technology /Systems, Computer Science, Communications, electronics, telecommunications… more
