- DATAPATH INC (Duluth, GA)
- …(BCDR) Asset management and ticketing systems Project and process management : Change Management best practices ( ITIL certification preferred) IT ... Degree Travel Percentage None Job Shift Day Job Category Information Technology IT Manager-Internal Support DataPath specializes...infrastructure planning and development Process improvement and project management principles Technical… more
- InterSources, Inc. (Des Moines, IA)
- …On-site: Hybrid Duration: 10 Months Job Description: Business Analyst to support service management initiatives, ideally with experience in ITSM and familiarity ... with ITIL practices (ITILv4 certification preferred but not required). The...Requirements and Use Case documentation Skill Matrix: BA for Service Management , preferably knowledgeable and experienced in… more
- Leap Here LLC (Des Moines, IA)
- Job Description Information Technology Department of Management The Division of Information Technology (DOIT) provides adaptable, secure, and ... themselves for the benefit of Iowans. The Division of Information Technology (DOIT) seeks a Business Analyst...Technology (DOIT) seeks a Business Analyst to support service management initiatives. Experience in ITSM and… more
- Monster (Northbrook, IL)
- …MINIMUM JOB REQUIREMENTS Education Bachelor's Degree in Information Technology , Information Security, Risk Management , Business Administration, ... position will lead the design, development, and implementation of information and technology risk management ...Participation in IT compliance and audit processes Experience organizing process information and technical concepts into a… more
- Monster (UT)
- …knowledge and skill in a discipline (eg Accounting, Finance, Human Resources, Information Technology , Operations Planning & Support, Sales & Marketing) area ... processes across assigned technologies. Owns the software version control and source code management process . Ensures that a standard approach is being followed… more
- Monster (Herndon, VA)
- …the knowledge base Generate and analyze reports to identify trends and improve service delivery Asset & Device Management Maintain accurate inventory of laptops, ... NinjaOne, Intune) Background in desktop imaging, printer networking, and asset management Familiarity with classroom technology and Wi-Fi configuration Technical… more
- Monster (Louisville, KY)
- …and stakeholders to act without direct authority. Provides status updates to Information Technology management , and functional areas regarding unresolved ... Help Desk Analyst II for a contract opportunity. The Information Technology Help Desk Analyst II provides...Technology Help Desk Analyst II provides quality customer service and second level technical support to computer users… more
- Norfolk Southern (Atlanta, GA)
- Process Owner, Service Portfolio & Catalog Management ( ITIL /ITSM) Apply now " **Date:** Aug 22, 2025 **Location:** Atlanta, GA, US, 30308 **Company:** ... Information Technology **Experience Required** * 3-5+ years of experience in a Service Management Process Owner position. * Experience with managed … more
- TECO Energy (Ybor City, FL)
- …opportunities available in all of these locations. TITLE: Information Technology Infrastructure Library ( ITIL ) Process Analyst Sr and Consultant ... PERFORMANCE COACH: Mgr IT Service Management COMPANY: Tampa Electric Company DEPARTMENT: Information...POSITION CONCEPT The Information Technology Infrastructure Library ( ITIL ) Process… more
- ServiceNow, Inc. (Washington, DC)
- …to see the value of their ServiceNow investment. **The Role** The Sr. Business Process Consultant, (ITSM) IT Service Management Workflow is the functional ... expert guiding federal customers in designing, implementing, and optimizing IT Service Management (ITSM) workflows using ServiceNow best practices. In this… more
- CACI International (Sterling, VA)
- Technical Lead Service Management Job Category: Information Technology Time Type: Full time Minimum Clearance Required to Start: TS/SCI with Polygraph ... oversee the development, integration, and management of ITIL -based IT Service Management (ITSM)...Professional (PMP) certification or equivalent + Control Objectives for Information and related Technology (COBIT) + International… more
- Norfolk Southern (Atlanta, GA)
- Process Manager, Infrastructure and Platform Management ( ITIL /ITSM) Apply now " **Date:** Aug 22, 2025 **Location:** Atlanta, GA, US, 30308 **Company:** ... * 5+ years of experience in a Process Manager, ITSM, or ITIL practice position. * Experience with managed service providers ensuring alignment with… more
- Warner Bros. Discovery (Atlanta, GA)
- …request fulfillment excellence, improving user experience, enhancing operational efficiency, and aligning service management with ITIL and business best ... IT operations, with at least 3 years in a process management or service delivery...of ITIL practices, particularly request fulfillment and service catalog management . + Proven experience working… more
- JPMorgan Chase (Wilmington, DE)
- …analytics and technical program delivery. As a Lead Solutions Analyst - Tech Delivery/ ITIL /ServiceNow in the Corporate Sector, you will play a central role in ... stakeholder audiences to ensure the highest quality and professionalism in service delivery. **Job responsibilities** + Lead the elicitation, documentation, and… more
- Bank of America (Chicago, IL)
- …The **ServiceNow Request Process Analyst** is a key role within the Technology Service Management Office, a group that enforces standardized governance ... ITSM process + Strong understanding of knowledge management and/or technology service request...ITIL v3 Foundation Certification + Experience operating a process on the ServiceNow ITSM platform **Desired Experience:** +… more
- City of New York (New York, NY)
- …CMDB processes, work instructions and activities in compliance with the information technology infrastructure library ( ITIL ) framework; - Ensure ... (SACM) is the Process Owner for the Service Asset and Configuration Management process...when there is an open filing period. For more information regarding the civil service process… more
- Simplot (Boise, ID)
- …experience with IT Service Management platform(s) and/or ITSM process support **Certifications** ITIL (R) Foundation Certification in IT Service ... and cattle production, and other enterprises related to agriculture. **Summary** TheIT Service Management (ITSM) Process Analystsupports the execution,… more
- City of Long Beach (Long Beach, CA)
- …in ESRI/Trimble Products, Certified Cisco Network Association (CCNA), Information Technology Infrastructure Library ( ITIL ) foundation, VMWare, ... in ESRI/Trimble Products, Certified Cisco Network Association (CCNA), Information Technology Infrastructure Library ( ITIL ) foundation, VMWare,… more
- SMBC (Charlotte, NC)
- …be responsible for aligning IT Workforce Management with ITIL ( Information Technology Infrastructure Library ) practices, ensuring optimal ... adherence to agreed processes and standards. + Alignment with ITIL process definitions and implementations and be...develop the job potential and add value + Strong Service Management Knowledge + Demonstrated experience in… more
- NANA Regional Corporation (Fayetteville, NC)
- …SIE / USSOCOM enterprise, IT service management , Information Technology Infrastructure Library ( ITIL ), and other relevant domains. Candidate ... you will be a part of an enterprise IT Service Management (ITSM) process for...process , please contact us at ###@akima.com or ### ( information about job applications status is not available at… more
