- Baylor Scott & White Health (Dallas, TX)
- …Chief Information Officer, the Vice President of IT Service Management (VP, ITSM ) is a key leadership role responsible for overseeing the design, implementation, ... execution, governance, and continuous improvement of IT Service Management ( ITSM ) capabilities across the environment. The successful candidate will lead… more
- BAE Systems (Vicksburg, MS)
- …IT solutions that enable our customers to achieve their missions. As an ** ITSM Expert Analyst** , you'll play a critical role in providing exceptional project ... include managing and maintaining assets required for IT service delivery. As an ** ITSM Expert Analyst** ,you will be responsible for managing and improving IT… more
- BAE Systems (Vicksburg, MS)
- …IT solutions that enable our customers to achieve their missions. As a **Principal ITSM Analyst** , you'll play a critical role in providing exceptional IT support ... team that values innovation, teamwork, and customer satisfaction. As a Principal ITSM Analyst, you'll design, implement, and monitor services that align with… more
- CACI International (Forest Heights, MD)
- ITSM /CMMI Lead Job Category: Information Technology Time Type: Full time Minimum Clearance Required to Start: None Employee Type: Regular Percentage of Travel ... * * * **The Opportunity:** CACI is seeking an ITSM /CMMI Process Lead to drive the adoption and enhancement...drive the adoption and enhancement of IT Service Management ( ITSM ) processes across all various IT organizational units. The… more
- US Anesthesia Partners (Dallas, TX)
- …exceptional care. POSITION SUMMARY:The Application Support Analyst specializes in the Freshworks ITSM platform and plays a key role in maintaining, configuring, and ... business requirement analysis, and platform enhancements to ensure long-term ITSM efficiency. The Application Support Analyst will collaborate closely with… more
- Travelers Insurance Company (St. Paul, MN)
- …Openings** 1 **What Is the Opportunity?** We are seeking a highly skilled ITSM Process SME with expertise in Incident, Problem, and Change Management, emphasizing ... enhance production engineering practices by supporting Problem and Change Management and analyzing ITSM process data. In this role you will serve as the primary… more
- CUNY (New York, NY)
- Director of ITSM & ServiceNow (IT Computer Systems Manager 6) - Provisional **GENERAL DUTIES** IT Computer Systems Managers manage and direct an Information ... Senior Director of Systems Management Control, the Director of ITSM & ServiceNow serves as a senior leader within...responsible for directing the strategy, governance, and delivery of ITSM across CUNY. The Director oversees the adoption and… more
- Travelers Insurance Company (St. Paul, MN)
- …**Target Openings** 1 **What Is the Opportunity?** We are seeking an ITSM Process Practitioner with experience in Data Analytics, Incident, Problem, and Change ... practices by supporting Problem and Change Management and analyzing ITSM data. In this role you will drive the...role you will drive the adoption and integration of ITSM processes to achieve corporate goals. Curiosity and critical… more
- BAE Systems (Sterling, VA)
- …IT solutions that enable our customers to achieve their missions. As an ** ITSM ServiceNow Administrator** , you'll play a critical role in providing exceptional IT ... looking for a new challenge, we encourage you to apply. As an ITSM ServiceNow Administrator, you'll be responsible for proactively managing and monitoring ITSM… more
- Insight Global (Universal City, CA)
- Job Description We are looking for a proactive and user-focused ITSM Process Analyst whose key focus will be preparing our ITSM environment for AI integration by ... simplifying service interactions and driving operational excellence through thoughtful ITSM enhancements. Responsibilities: . Analyze IT ticket data to identify… more
- Arizona Public Service (Phoenix, AZ)
- Major Incident / Incident / Problem Consultant | ITSM / ITIL Apply now " Date: Dec 3, 2025 Location: PHOENIX, AZ, US, 85021-1808 Company: APS Our present and future ... Summary Major Incident / Incident / Problem Consultant | ITSM / ITIL Are you passionate about driving service...a key role in shaping the IT Service Management ( ITSM ) framework for APS-leading the processes that restore, stabilize,… more
- AIG (Salida, CO)
- …and executive consumption. Job Purpose Provide support to IT Service Management ( ITSM ) and Operations processes and infrastructure platforms. This role helps the ... Roles and Responsibilities: Assist with implementation, and improvement of ITSM processes (eg, Incident, Change, Problem, and Service Request Management)… more
- BAE Systems (Washington, DC)
- …solutions that enable our customers to achieve their missions. As a **Principal ITSM System Administrator** , you'll play a critical role in providing exceptional IT ... for a new challenge, we encourage you to apply. As a Principal ITSM System Administrator, you'll be responsible for proactively managing and monitoring ITSM… more
- HCA Healthcare (Nashville, TN)
- **Description** **Introduction** Do you have the career opportunities as an ITSM Process Assurance Analyst you want with your current employer? We have an exciting ... of colleagues. Do you want to work as an ITSM Process Assurance Analyst where your passion for creating...and expertise! **Job Summary and Qualifications** The HCA Healthcare ITSM Process Assurance Analyst assists others in leading activities… more
- CACI International (Oklahoma City, OK)
- ITSM Power BI Developer Job Category: Information Technology Time Type: Full time Minimum Clearance Required to Start: Secret Employee Type: Regular Percentage of ... CACI has an excellent opportunity for an experienced, self-directed Enterprise ITSM PowerBI Developer. You are responsible for transforming complex ServiceNow and… more
- Marriott (Bethesda, MD)
- …This is a temporary position. **JOB SUMMARY** We are looking for a seasoned ITSM tools administrator to join our team as a Senior Technology Analyst. In this ... other team members. This role requires a deep understanding of ITSM tooling administration, Infrastructure environments, IT Change management, upgrades and patching… more
- ICF (Reston, VA)
- …Analyst professional with strong expertise in the IT Service Management ( ITSM ) module, working knowledge of Asset Management, and foundational development skills. ... + Support troubleshooting, testing, validation, quality assurance, and enhancement of ITSM and Asset Management modules + Provide subject matter expertise on… more
- MetaOption, LLC (Sunnyvale, CA)
- Job Description: We are seeking a highly skilled ServiceNow ITSM Solutions Architect to maximize the value of our existing Moveworks conversational AI integration ... identifying gaps, driving process and platform improvements, and ensuring ServiceNow ITSM evolves into a future-ready platform that improves employee experience and… more
- Henry Ford Health System (Detroit, MI)
- DESCRIPTION: The IT Service Management ( ITSM ) Epic Change Management position is responsible for the management of one or more IT process(es). Provides complete ... + Oversees the day-to-day operation of one or more assigned ITSM process(es), including process adherence, reporting and escalating non-compliance. + Collaborates… more
- BAE Systems (Washington, DC)
- …IT solutions that enable our customers to achieve their missions. As a **Principal ITSM Incident Analyst** , you'll play a critical role in providing exceptional IT ... challenge, we encourage you to apply. As a Principal ITSM Incident Analyst, you'll be responsible for analyzing, resolving,...years in a senior or principal role focused on ITSM environments + 3 years of hands-on experience with… more