- Emory Healthcare/Emory University (Atlanta, GA)
- …the activities required for effective and efficient operation of those processes using ITSM best practices. + Leads work efforts to improve efficiencies across IT ... Service Management ( ITSM ) process lifecycles. + Functions as a lead business partner with ITSM process stakeholders and team members. + Monitors processes for… more
- Toyota (Plano, TX)
- …Banking and Commercial Lending team is seeking a skilled IT Governance Analyst ( ITSM ) to lead IT Service Management initiatives within a regulated financial services ... environment. The IT Governance Analyst ( ITSM ) will have deep experience in financial services, third-party risk, and a working knowledge of regulatory requirements… more
- Tyto Athene (Doral, FL)
- **Description** Tyto Athene is searching for a **Senior ITSM Speicalist** to support US Southern Command on the SCITES II Contract in Doral, Florida. ... + Leads the development and management of IT Service Management ( ITSM ) strategies, processes, and frameworks to drive efficient service delivery and… more
- MUFG (Jersey City, NJ)
- …more details. **Job Summary:** We are seeking a well-rounded and motivated ServiceNow ITSM Developer to join our dynamic team. As a ServiceNow technical expert, you ... play a crucial role in designing, implementing, and maintaining ServiceNow ITSM capabilities and contributing towards transformation of IT Service Management… more
- BeOne Medicines (Emeryville, CA)
- …is seeking an experienced and strategic technical leader to serve as both the ITSM Lead and Architect, acting as the primary owner of our ServiceNow platform. This ... The ideal candidate will demonstrate strong leadership, a deep understanding of ITSM and ITIL best practices, and the ability to drive technology-enabled… more
- Honeywell (Morris Plains, NJ)
- …is also responsible for our manufacturing OT environments, site IT support & strategy and ITSM . This role will work out of our Morris Plains location on a hybrid ... that impact together. **RESPONSIBILITIES** + Develop, implement, document and maintain ITSM processes and policies in alignment with industry standards (eg, ITIL).… more
- Choctaw Nation of Oklahoma (Durant, OK)
- …across the enterprise. Serves as the primary source of solutions for ITSM projects and builds design requirements for applications and programs while consulting ... documentation. 2. Perform limited continual improvement efforts related to ITSM program management, including building requirements, performing quality assurance,… more
- Teleperformance USA (SC)
- …seeking an experienced and dynamic Solution Consultant to support our ServiceNow ITSM (IT Service Management), CRM (Customer Relationship Management), and ITOM (IT ... to understand client needs and propose tailored solutions using the ServiceNow ITSM , CSM, and ITOM platforms.** + **Conduct compelling product demonstrations, proof… more
- TEKsystems (Edison, NJ)
- …Vice . President - IT Service Management. As a member of the Group ITSM leadership team, this position shapes and drives the service management strategy across the ... . Acting as a Senior escalation point within the ITSM Function for US Business and IT Colleagues. ....report and improve service across all dimensions. . Provide ITSM leadership and coaching for colleagues and stakeholders across… more
- American Express (Phoenix, AZ)
- …seeking a highly motivated and experienced Vice President of IT Asset and ITSM Platform Management to lead our organization's efforts in maturing and optimizing ... + Lead the architecture, engineering, and operations of the ITSM platform, servicing the needs of asset owners for...and drive efficiencies. + Maximize the ROI in the ITSM platform by providing its many products to its… more
- Bank of America (Kennesaw, GA)
- Senior ServiceNow ITSM Developer Kennesaw, Georgia;Richmond, Virginia; Plano, Texas; Chandler, Arizona; Charlotte, North Carolina; Chicago, Illinois; Pennington, New ... must be at least 18 years of age.** Acknowledge (https://ghr.wd1.myworkdayjobs.com/Lateral-US/job/Kennesaw/Senior-ServiceNow- ITSM -Developer\_25007827) **Job Description:** At Bank of America, we are… more
- Veracity Consulting Group (Glen Allen, VA)
- Solution Architect - ITSM /HRSD/CSM/Creator Location: Richmond, VA; Atlanta, GA; Remote Veracity by RGP (TM) is a next-generation consulting firm that delivers ... on the ServiceNow platform including: + Architect Solution Design for ITSM /HRSD/CSM/Creator Product Suites + Directing workshops to review and size… more
- PenFed Credit Union (San Antonio, TX)
- …it's about being a part of the PenFed family. PenFed is hiring a (Hybrid) ITSM Analyst at our Tysons, Virginia; Omaha, Nebraska or San Antonio, Texas location. The ... that they contribute to a stable production environment. The ITSM Analyst will ensure that incidents, problems and changes...regarding the proper use and ongoing development of the ITSM ticketing system. + Assist in developing incident and… more
- Wells Fargo (Iselin, NJ)
- …this role:** Wells Fargo is seeking a Lead AI-driven IT Service Management ( ITSM ) Engineer (Lead Specialty Software Engineer), as part of the Wealth & Investment ... AI technologies. This role is responsible for optimizing the L1 and ITSM activities within the Wealth Management organization, leveraging Wells Fargo approved AI… more
- CACI International (Washington, DC)
- IT Service Management ( ITSM ) Specialist Job Category: Information Technology Time Type: Full time Minimum Clearance Required to Start: TS/SCI with Polygraph Employee ... is looking for an experienced, innovative, and motivated **IT Service Management ( ITSM )** **Specialist** to support the mission objectives and needs of the customer,… more
- Robert Half Technology (Indianapolis, IN)
- Description We are looking for an experienced ITSM Migration Specialist to join our team on a contract basis. This role involves assisting with the seamless ... to ensure alignment and transparency. Requirements * Proven experience in ITSM migrations, specifically from Zendesk Service Desk to Jira Service Management.… more
- UKG (Ultimate Kronos Group) (Weston, FL)
- …Incident Management Team, being part of the IT Service Management ( ITSM ), works cross-functionally with Global Services, Engineering, Cloud Hosting and Management ... Maintain the quality of the data captured in all the tools used in ITSM (PagerDuty, Service Now, JIRA..etc) * Learn the new product features for effective management… more
- PenFed Credit Union (San Antonio, TX)
- …about being a part of the PenFed family. PenFed is hiring a (Hybrid) Director, ITSM at our Tysons, Virginia or San Antonio, Texas location. The primary purpose of ... of IT services in a dynamic, high availability environment. The Director, ITSM will ensure that incidents, problems and changes are managed effectively, minimizing… more
- ManpowerGroup (Dallas, TX)
- …Management workflows. + Collaborate with Change Managers, Process Owners, and ITSM stakeholders to gather requirements and translate them into scalable ServiceNow ... of hands-on experience as a ServiceNow Developer. + Strong knowledge of ITSM modules, especially Change Management. + Experience working in regulated environments… more
- JPMorgan Chase (Columbus, OH)
- …in at least 2 ServiceNow modules (2+ years of experience with ITSM ) + Understand customer requirements, translate to high-quality technical solutions. + Develop ... and manage custom widgets, pages and UI elements to enhance end-user Service portal experience + Proficient in scripting languages (JavaScript, Glide scripting) and front-end technologies (HTML, CSS, Angular). + Experience working on system integrations… more