- BAE Systems (Vicksburg, MS)
- …IT solutions that enable our customers to achieve their missions. As a **Principal ITSM Analyst ** , you'll play a critical role in providing exceptional IT ... that values innovation, teamwork, and customer satisfaction. As a Principal ITSM Analyst , you'll design, implement, and monitor services that align with… more
- BAE Systems (Vicksburg, MS)
- …innovative IT solutions that enable our customers to achieve their missions. As an ** ITSM Expert Analyst ** , you'll play a critical role in providing exceptional ... managing and maintaining assets required for IT service delivery. As an ** ITSM Expert Analyst ** ,you will be responsible for managing and improving IT service… more
- Insight Global (Universal City, CA)
- Job Description We are looking for a proactive and user-focused ITSM Process Analyst whose key focus will be preparing our ITSM environment for AI ... simplifying service interactions and driving operational excellence through thoughtful ITSM enhancements. Responsibilities: . Analyze IT ticket data to identify… more
- BAE Systems (Washington, DC)
- …IT solutions that enable our customers to achieve their missions. As a **Principal ITSM Incident Analyst ** , you'll play a critical role in providing exceptional ... a new challenge, we encourage you to apply. As a Principal ITSM Incident Analyst , you'll be responsible for analyzing, resolving, and documenting incidents to… more
- BAE Systems (Vicksburg, MS)
- …may be available based on position level and/or job specifics. **Principal ITSM Incident Analyst ** **117932BR** EEO Career Site Equal Opportunity Employer. ... + Certified Information Systems Security Professional (CISSP) + GIAC Certified Intrusion Analyst (GCIA) + Splunk Certified Power User or Admin + Experience… more
- HCA Healthcare (Nashville, TN)
- **Description** **Introduction** Do you have the career opportunities as an ITSM Process Assurance Analyst you want with your current employer? We have an ... caring group of colleagues. Do you want to work as an ITSM Process Assurance Analyst where your passion for creating positive patient interactions is valued? If… more
- Hackensack Meridian Health (Edison, NJ)
- …serve as a leader of positive change. The Information Technology Service Management ( ITSM ) Developer & Reporting Analyst will be responsible for application code ... and report design for the ITSM program across the Hackensack Meridian Health (HMH) network....maintenance, continual service improvement, and new capabilities on the ITSM platform (ServiceNow). This position will offer a remote… more
- US Anesthesia Partners (Dallas, TX)
- …vision: Empowering people to advance exceptional care. POSITION SUMMARY:The Application Support Analyst specializes in the Freshworks ITSM platform and plays a ... configuration, business requirement analysis, and platform enhancements to ensure long-term ITSM efficiency. The Application Support Analyst will collaborate… more
- ICF (Reston, VA)
- …entrepreneurial, technology-driven department, seeking a motivated Senior ServiceNow Business Analyst to support the upcoming needs of our federal customers. ... This position will be working directly with stakeholders, serving in both Business Analyst and Project Lead roles, and must be able to communicate effectively via… more
- UHS (Binghamton, NY)
- Position OverviewThe ITSM Analyst provides specialized support in the development and continuous improvement of all IT service management platforms and ... surrounding processes. The ITSM Analyst is responsible for working with both internal and external IT customers to design, build and implement IT service… more
- CACI International (Chantilly, VA)
- …of Service Management workflows and ITSM processes Relevant experience as an ITSM Event Process Analyst in programs of similar scope, type, and complexity ... Event Management Practice Area Analyst Job Category: Information Technology Time Type: Full...Contributes to the planning, design, and implementation of ITIL ITSM Event processes Participates in the deployment and transformation… more
- Federal Reserve Bank (Minneapolis, MN)
- …Bank of Minneapolis. Our Technology team is looking for an IT Service Management ( ITSM ) Business Systems Analyst with some experience with ServiceNow and other ... skills listed below to join our ITSM team. You will work with 2 others in...internal district and system stakeholders. As a Business Systems Analyst you will provide day-to-day configuration, change and asset… more
- Cardinal Health (Dover, DE)
- …to stakeholders **_Qualifications_** + 4-8 years of experience, preferred as a Business Analyst in ITSM environments. + Bachelor's degree in related field, or ... and physical vendors. We are seeking a highly skilled **Business Analyst ** with expertise in **ServiceNow Enterprise Architecture Workspace** and **Configuration… more
- Marriott (Bethesda, MD)
- …data and ITSM Metric calculations used to ensure consistency across the ITSM organization. This is a technical analyst role that requires collaboration with ... hour **Expiration Date:** 12/09/2025 This is a temporary position. The Data Analyst , Infrastructure & Delivery Shared Services, is part of the Technology Experience… more
- ASM Research, An Accenture Federal Services Company (San Antonio, TX)
- As a Cloud Operations Delivery Analyst focusing on ITSM process delivery, you will be responsible for ensuring seamless IT service management within a cloud ... environment. Your role will involve optimizing processes, ensuring compliance with ITSM standards, and improving service delivery to enhance operational efficiency… more
- CACI International (Chantilly, VA)
- …None Type of Travel: None * * * The Information Technology Service Management ( ITSM ) Governance and Compliance Support Analyst attends all MSI meetings to ... Governance and Compliance Support Analyst Job Category: Information Technology Time Type: Full...of related work experience * Working knowledge of the ITSM processes * Knowledge of ITIL processes with the… more
- CACI International (Chantilly, VA)
- …of Travel: None * * * The Information Technology Service Management ( ITSM ) Service Catalog/Request Fulfillment Process Analyst supports the design, deployment, ... Service Catalog/Request Fulfillment Management - Requirements Analyst Job Category: Information Technology Time Type: Full...to: * Support the planning, design, and implementation of ITSM Request Fulfillment and Service Catalog processes to meet… more
- Marriott (Bethesda, MD)
- …12/09/2025 This is a temporary position. **JOB SUMMARY** We are looking for a seasoned ITSM tools administrator to join our team as a Senior Technology Analyst . ... other team members. This role requires a deep understanding of ITSM tooling administration, Infrastructure environments, IT Change management, upgrades and patching… more
- CGI Technologies and Solutions, Inc. (Smithfield, RI)
- …Wellness and Well-being programs **Skills:** + Finance + Product Management + Business system Analyst ( ITSM ) + Product Owner **What you can expect from us:** ... **Together, as owners, let's turn meaningful insights into action.** Life at CGI is rooted in ownership, teamwork, respect and belonging. Here, you'll reach your full potential because You are invited to be an owner from day 1 as we work together to bring our… more
- Georgia Systems Operations (Tucker, GA)
- …Annual Performance Bonus, PTO, and Volunteer Time Off The IT Controls and Processes Analyst is primarily responsible for the execution and management of ITIL and ... ITSM processes within Shared Services IT, such as incident...addition to process-focused responsibilities, the IT Controls and Processes Analyst supports the overall IT internal controls program by… more