• ITSM Analyst

    PenFed Credit Union (San Antonio, TX)
    …it's about being a part of the PenFed family. PenFed is hiring a (Hybrid) ITSM Analyst at our Tysons, Virginia; Omaha, Nebraska or San Antonio, Texas location. ... procedures so that they contribute to a stable production environment. The ITSM Analyst will ensure that incidents, problems and changes are handled effectively,… more
    PenFed Credit Union (06/11/25)
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  • IT Governance Analyst ( ITSM )

    Toyota (Plano, TX)
    …The TFS Banking and Commercial Lending team is seeking a skilled IT Governance Analyst ( ITSM ) to lead IT Service Management initiatives within a regulated ... financial services environment. The IT Governance Analyst ( ITSM ) will have deep experience in financial services, third-party risk, and a working knowledge of… more
    Toyota (06/19/25)
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  • ITSM Solutions Analyst 2 IT-Durant…

    Choctaw Nation of Oklahoma (Durant, OK)
    …across the enterprise. Serves as the primary source of solutions for ITSM projects and builds design requirements for applications and programs while consulting ... documentation. 2. Perform limited continual improvement efforts related to ITSM program management, including building requirements, performing quality assurance,… more
    Choctaw Nation of Oklahoma (07/29/25)
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  • Business Analyst - ITSM Platforms

    Sysco (Houston, TX)
    …+ Bachelor's degree computer science or related field. + 3-5 years' experience with gathering and documenting business/functional requirements - must have a strong ... **Scope:** Collaborates with Product Owners, Business Partners, and Cross-Functional Teams to deliver high-quality technology solutions that meet business needs. This role focuses on gathering and documenting functional requirements, supporting integration… more
    Sysco (07/31/25)
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  • Senior Analyst (ServiceNow Administration…

    Invenergy (Chicago, IL)
    …before or after the 3-day posting window. Job Description Summary: As an Senior ITSM Analyst you will be responsible for achieving effectiveness and efficiency ... in the delivery, support, and improvement of ITSM across the enterprise with a deep subject matter...and experienced in all aspects of IT Service Management ( ITSM ) to join our team focusing on Problem Management.… more
    Invenergy (07/25/25)
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  • Data Analyst Associate - TS/SCI w/Poly

    General Dynamics Information Technology (Annapolis Junction, MD)
    …our team to work on a Global Enterprise Services program supporting IT Service Management ( ITSM ). HOW A DATA ANALYST ASSOCIATE WILL MAKE AN IMPACT + Maintain all ... + years of related experience **US Citizenship Required:** Yes **Job Description:** Data Analyst Associate Deliver insights to help our clients turn data into action… more
    General Dynamics Information Technology (07/09/25)
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  • Lead Systems Analyst - JD Edwards

    Oshkosh Corporation (Dodge Center, MN)
    …Knowledge of ITIL IT Service management and experience defining, deploying and managing ITSM Processes. * DT Systems Analyst experience in a multi-facility ... warriors and keeping communities safe and clean.** The Lead JDE Systems Analyst will work with functional owners in our manufacturing, engineering, product data… more
    Oshkosh Corporation (06/17/25)
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  • Technology Change Enablement Process Owner,…

    Citigroup (New Castle, DE)
    …support the needs of change enablement delivery teams. + Stay active in ITSM communities, conferences, and analyst briefings; inject external best practices into ... Citi's IT Service Management ( ITSM ) organization supports hundreds of thousands of IT...Technology Change Enablement process at Citi. Working with peer ITSM process owners, operational execution/delivery owners, along with customers… more
    Citigroup (07/30/25)
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  • Senior Queue Manager

    ManTech (Doral, FL)
    …+ 5+ years of experience with service delivery operations as a collector, processor, analyst , or reporter of ITSM incidents. + Experience with ITSM ... include but are not limited to:** + Prioritizes, assesses, and manages ITSM incidents, requests, and inquiries, providing full ITSM support across… more
    ManTech (06/26/25)
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  • Service Catalog and Request Fulfillment Management…

    SAIC (Reston, VA)
    …deployment, and operations of IT Infrastructure based processes. The Process Analyst support the deployment of processes and procedures working with stakeholders ... **Job Responsibilities:** + Support the planning, design, and implementation of ITSM Request Fulfillment and Service Catalog processes to meet evolving and… more
    SAIC (07/09/25)
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  • ITIL Process Analyst , CMDB Focus,…

    TECO Energy (Ybor City, FL)
    …of these locations. TITLE: Information Technology Infrastructure Library (ITIL) Process Analyst Sr and Consultant PERFORMANCE COACH: Mgr IT Service Management ... Operations POSITION CONCEPT The Information Technology Infrastructure Library (ITIL) Process Analyst Sr is responsible for IT Service Transition and Operation… more
    TECO Energy (07/06/25)
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  • ServiceNow Knowledge Process Analyst

    Bank of America (Richmond, VA)
    ServiceNow Knowledge Process Analyst Chandler, Arizona;Richmond, Virginia; Plano, Texas; Charlotte, North Carolina; Chicago, Illinois; Kennesaw, Georgia **To proceed ... must be at least 18 years of age.** Acknowledge (https://ghr.wd1.myworkdayjobs.com/Lateral-US/job/Chandler/ServiceNow-Knowledge-Process- Analyst \_25021861-2) **Job Description:** At Bank of America, we are… more
    Bank of America (05/31/25)
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  • Ops Information Technology Analyst

    MyFlorida (Tallahassee, FL)
    OPS INFORMATION TECHNOLOGY ANALYST - 37940211 Date: Jul 23, 2025 The State Personnel System is an E-Verify employer. For more information click on our E-Verify ... No: 857183 Agency: Environmental Protection Working Title: OPS INFORMATION TECHNOLOGY ANALYST - 37940211 Pay Plan: Temp Position Number: 37940211 Salary: $30.00… more
    MyFlorida (07/24/25)
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  • Service Now Platform Operations Analyst

    Lockheed Martin (King Of Prussia, PA)
    …We are seeking a highly skilled and experienced ServiceNow Platform Operations Analyst to join our team\. The successful candidate will be responsible for ... administration, configuration, and customization\. Experience with IT service management \( ITSM \) principles and practices\. Technical Skills: Strong understanding of… more
    Lockheed Martin (07/31/25)
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  • IT System Analyst

    Reyes Holdings (Niles, IL)
    …Technology (IT) service management processes and systems as an IT System Analyst to optimize service delivery, aligning with business needs and collaborating with ... ensure compliance with best practices + Evaluate current IT service management ( ITSM ) processes and workflows to identify areas for improvement and design optimized… more
    Reyes Holdings (07/22/25)
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  • Application Systems Analyst II Development…

    RES (Tallahassee, FL)
    …for your contributions and the perspectives you bring. **Summary:** The Application Systems Analyst II - Development & Construction plays a key role in supporting ... a bridge between IT, field teams, and business stakeholders, the analyst provides strategic support, manages application lifecycles, and leads continuous improvement… more
    RES (07/30/25)
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  • Network Problem Management Quality Assurance…

    CACI International (Sterling, VA)
    Network Problem Management Quality Assurance Analyst Job Category: Information Technology Time Type: Full time Minimum Clearance Required to Start: TS/SCI with ... We are seeking a detail-oriented ITIL Network Problem Management Quality Assurance Analyst to support our IT service management processes. The successful candidate… more
    CACI International (07/26/25)
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  • Tier 2 Service Desk Analyst (onsite NYC)

    Insight Global (New York, NY)
    …spanning across the US/Europe/Asia is looking for an onsite Tier 2 Service Desk Analyst to join their 365, 24x7 Service Desk. The Service Desk supports roughly 3000+ ... end users. This analyst will sit onsite in the NYC office 5...workshops, as well as weekly Team training sessions. -Utilize ITSM ticketing system (such as ServiceNow) to classify, prioritize… more
    Insight Global (07/27/25)
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  • Technical Support Analyst

    Binghamton University (Binghamton, NY)
    …On: Wed Apr 16 2025 Job Description: Budget Title: Lead Programmer- Analyst (SL-3) Salary: Commensurate with experience Binghamton University's Information Technology ... support to the Binghamton University community. The Technical Support Analyst must be able to work independent of direct...of incidents, solutions, and best practices using the TeamDynamix ITSM system. + Use desktop management tools (eg, JAMF,… more
    Binghamton University (07/18/25)
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  • Enterprise Systems Analyst , Maximo (Levels…

    Georgia Systems Operations (Tucker, GA)
    …Bonus, PTO, and Volunteer Time Off This position, within the Enterprise Systems Analyst job family of IT, will have the primary responsibility of providing technical ... and an employee who thrives on multi-tasking. The Enterprise Systems Analyst is responsible for conducting comprehensive system analysis, designing and implementing… more
    Georgia Systems Operations (07/11/25)
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