- Lockheed Martin (PR)
- …analysis, requirements gathering, and solution design\. \- Strong understanding of ITSM processes, including incident, problem, change , and service request ... \- Familiarity with AI, specifically ServiceNow Now Assist \- ServiceNow certifications \( ITSM , Administration, or Business Analyst \) \- Experience with Agile… more
- General Dynamics Information Technology (Chantilly, VA)
- …Yes **Job Description:** GDIT is seeking an individual to fill a position as an ITSM Incident Management Analyst for our team. This individual will be part of ... customer operations and maintenance activities. Day-to-day activities of the Incident Management Analyst include: + Triage Incident, Change , and other ticket… more
- Lockheed Martin (PR)
- …and maintenance of the platform\. \- Design, configure, and implement ServiceNow ITSM modules, including Incident, Problem, Change , Service Request Management, ... features and best practices in ServiceNow and ITSM \- Partner with the ITSM Business Analyst to Develop and maintain a roadmap for adoption of new ITSM … more
- Invenergy (Chicago, IL)
- …before or after the 3-day posting window. Job Description Summary: As an Senior ITSM Analyst you will be responsible for achieving effectiveness and efficiency ... least Foundation V3 or V4). + Demonstrated experience using and leveraging ServiceNow ITSM (Incident, Problem, Change , and Request Management) products. + A… more
- Children's Mercy Kansas City (Kansas City, MO)
- …of children beyond the walls of our hospital. Overview The Service Management Analyst supports IT Service Management ( ITSM ) processes and services that interface ... with core IT Infrastructure processes, such as Problem, Change , Incident, Major Incident, or Knowledge Management. The Service Management Analyst supports… more
- HCA Healthcare (Nashville, TN)
- …and maintains solid business relationships + Coordinates any downtimes, upgrades and change schedules, Leverages ITSM processes to track Changes to products ... vary by location._** We are seeking an Associate Product Analyst for our team to ensure that we continue...bridges and issues to resolution. + Leverages HCA ITG ITSM products and tools in accordance with ITIL standards.… more
- GCI Communication Corp (Anchorage, AK)
- GCI's Change Management Analyst II is responsible for overseeing the controls and lifecycle of all changes in accordance with GCI's Change Management ... a focus on minimizing disruptions to GCI's services. The Change Management Analyst II will also maintain,...Change Management, with an emphasis on ITIL processes, Change Advisory Boards (CAB), ITSM tools, and/or… more
- GCI Communication Corp (Anchorage, AK)
- GCI's Change Management Analyst I will be...Change Management, with an emphasis on ITIL processes, Change Advisory Boards (CAB), ITSM tools, and/or ... processes while minimizing potential disruptions to GCI's services. The Change Management Analyst I will also support the continuous maintenance and improvement… more
- CACI International (Sterling, VA)
- Change Management Quality Assurance Analyst Job Category: Information Technology Time Type: Full time Minimum Clearance Required to Start: TS/SCI with Polygraph ... * **The Opportunity** : We are seeking a detail-oriented Change Management Quality Assurance Analyst to ensure...Good working knowledge of the Service Management workflows and ITSM processes + ITIL V3 or 4 certification and… more
- Centene Corporation (Tallahassee, FL)
- …+ Supports the IT change and release manager with the setup of change management in the IT Service Management ( ITSM ) tool and adoption of improved ... a fresh perspective on workplace flexibility. **Position Purpose:** Oversees the change management process, release of updates to technical systems, including… more
- Bank of America (Richmond, VA)
- …and available technology services to our customers and employees. **Position Summary:** The ** ITSM (IT Service Management) Lead Product Analyst ** is a hands-on ... business processes to facilitate gathering insights to shape product design. The ITSM Product Analyst is responsible for extracting actionable insights from… more
- Corning Incorporated (Charlotte, NC)
- IT Commercial DevSecOps Analyst **Date:** May 1, 2025 **Location:** Charlotte, NC, US, 28216 **Company:** Corning Requisition Number: 68496 **The company built on ... manner to Corning worldwide. **Role Purpose** The IT Commercial DevSecOps Analyst supports the day-to-day performance, monitoring, and improvement of IT operations.… more
- Bank of America (Kennesaw, GA)
- ServiceNow Request Process Analyst Chandler, Arizona;Richmond, Virginia; Plano, Texas; Charlotte, North Carolina; Chicago, Illinois; Kennesaw, Georgia **Job ... and employees. **About the Role:** The **ServiceNow Request Process Analyst ** is a key role within the Technology Service...a group that enforces standardized governance methods across all ITSM processes. This net new role in the organization… more
- General Dynamics Information Technology (Fort Belvoir, VA)
- …Top Secret/SCI **Public Trust/Other Required:** None **Job Family:** Configuration **Skills:** Change Management,CMDB, ITSM **Experience:** 5 + years of related ... experience **Job Description:** The **Configuration Analyst Advisor ** will oversee both the configuration management...years of experience + Experience in IT Service Management ( ITSM ), with specific expertise in CMDB and Change… more
- TECO Energy (Ybor City, FL)
- …of these locations. TITLE: Information Technology Infrastructure Library (ITIL) Process Analyst Sr and Consultant PERFORMANCE COACH: Mgr IT Service Management ... POSITION CONCEPT The Information Technology Infrastructure Library (ITIL) **Sr Process Analyst ** is responsible for IT Service Transition and Operation processes and… more
- Georgia Systems Operations (Tucker, GA)
- …Bonus, PTO, and Volunteer Time Off This position, within the Enterprise Systems Analyst job family of IT, will have a shared responsibility between providing first ... Enterprise applications will evolve throughout the years as business and IT support needs change . Desired is a candidate with an ability to listen to customer needs… more
- Medtronic (Mounds View, MN)
- …on - 28 May 2025 **Position Description:** Senior Principal IT Business Systems Analyst for Medtronic, Inc located in Mounds View, MN. Consult with Cardiac Rhythm ... Coordinate Information Technology Infrastructure Library (ITIL) activities such as incident, change and problem mgmt., including root cause analysis (collectively "… more
- Medtronic (Northridge, CA)
- …Day in the Life** Medtronic is hiring a Senior IT Operations - SAP and Salesforce Analyst . As a Senior IT Operations - SAP and Salesforce Analyst , you will be ... Familiarity with system monitoring tools (eg, Nagios, SolarWinds, Splunk) and ITSM platforms (eg, ServiceNow, Jira, Confluence). + Strong understanding of incident,… more
- Robert Half Technology (Sugar Land, TX)
- Description We are currently seeking a proactive and customer-focused Service Desk Analyst to join our team. The Service Desk Analyst will serve as the first ... + Document incidents, service requests, and resolutions accurately in the ITSM /ticketing system. + Support account provisioning, password resets, and software… more
- Stanford Health Care (Palo Alto, CA)
- …a Stanford Health Care job.** **A Brief Overview** The Lead Business Systems Analyst for ServiceNow supports core functions of the ServiceNow platform to enable ... of platform. + Assist in requirements gathering for various ServiceNow modules like ITSM , SPM, CMDB, HRSD/SLO/FSM/EAM and custom applications + Assist in any testing… more