- Ascot Group (New York, NY)
- …deploying our capital creatively through our Client Centric, Risk Centric and Technology Centric strategies Built to be resilient, Ascot offers clients leading ... Senior Vice President - IT Service Management. As a member of the Group ITSM leadership team, this position shapes and drives the service management strategy across… more
- Zions Bancorporation (Salt Lake City, UT)
- Zions Bancorporation has an opportunity for an Information Technology Operations Manager with cloud, application, ITSM , and strong operational leadership ... a combination of the following solutions is desired; Endpoint Management, Networking, Infrastructure as Code (IAC), Automation, Middleware, ITSM , etc. Experience… more
- Launch Tech (Arlington, VA)
- …a background check and receive a Public Trust clearance. *Bachelor's degree in Information Technology , Business Administration, or a related field. *5-7 years ... crucial role in the advancement of IT Service Management ( ITSM ) for a federal agency, focusing on the modernization...education. *Excellent written and verbal communication abilities. Desired Skills * ITIL v3 and/or ITIL v4 Certification(s) is… more
- American Airlines (Dallas, TX)
- …success Minimum Qualifications- Education & Prior Job Experience Bachelor's degree in information technology , Cybersecurity, Business, or a related field 10+ ... job is within the American Airlines Federal Credit Union. The Vice President of Information Security and IT Operations at the Credit Union is responsible for leading… more
- University of Massachusetts (Amherst, VA)
- …IT Operations Pay Grade: 28 Categories: Professional Staff Union (PSU), Computer & Information Technology About UMass Amherst The flagship of the Commonwealth, ... to departmental priorities. Essential Functions Designs solutions within the ITSM platform environment including modifications to applications, integrations, user… more
- Nexthink (Colorado Springs, CO)
- …do" attitude to own and drive results. Strong understanding of IT Operations, ITSM processes ( ITIL ), or End User Compute/Client Management practices is ... them along their DEX journey of people, process, and technology by driving adoption throughout the entire customer lifecycle....a DEX team, embedding DEX in existing processes (eg, ITSM ), and building new DEX processes to ensure positive… more
- TEKsystems (Washington, DC)
- …etc.). Experience with Managed Services type delivery with an understanding of ITSM and the Continue Service Improvement cycle. Ability to work collaboratively with ... Project management credential such as Agile, PMP, IAOP (Outsourcing Professional), ITIL , CISSP or other relevant certifications is preferred. 7-9+ years' experience… more
- Apex Systems (New York, NY)
- …and Dynatrace. Manage and resolve incidents and service requests using MY ITSM (transitioning to ServiceNow). Take over daily handovers from offshore teams (India) ... through to resolution. Document incidents and resolutions in line with ITIL principles (Incident & Problem Management). Participate in monthly Saturday release… more
- ServiceNow (Santa Clara, CA)
- …today - ServiceNow stands as a global market leader, bringing innovative AI-enhanced technology to over 8,100 customers, including 85% of the Fortune 500(R). Our ... benefits. A learning experience platform built using our own technology , to support your learning and development goals as...and customer meetings to ensure the continual flow of information with timely updates on all open cases, changes,… more
- BCforward (Jacksonville, FL)
- …submissions during the rollout period. Collaborate closely with internal technology teams, support analysts/engineers, and business stakeholders to gather ... or similar) Jira (ticket tracking, workflow configuration) Remedy or similar ITSM ticketing systems Excellent verbal and written communication skills; ability to… more
- Diverse Lynx (Atlanta, GA)
- …(Minimum Qualifications) 10+ years of experience in software engineering or infrastructure architecture. 5+ years of experience in observability, automation, or ... Familiarity with incident management platforms (PagerDuty, Opsgenie). Knowledge of ITIL practices and SRE principles. Experience integrating observability and AIOps… more
- Mastech Digital (Pittsburgh, PA)
- …experience Education: Bachelors degree in Computer Science, Electrical/Electronic Engineering, Information Technology or another related field or Equivalent ... Mastech Digital provides digital and mainstream technology staff as well as Digital Transformation Services...Experience: - Hands-on ServiceNow development experience with expertise in ITSM , Change, Release, Demand, and Service Level Management. -… more
- Emory Healthcare/Emory University (Atlanta, GA)
- …**Description** **RESPONSIBILITIES:** + Managing multiple processes within the Information Technology Infrastructure Library ( ITIL ) framework. + ... for effective and efficient operation of those processes using ITSM best practices. + Leads work efforts to improve...Degree in IT related field. + 7 years of Information Technology experience. + ITIL … more
- TECO Energy (Ybor City, FL)
- …training and implementation of ITSM POSITION CONCEPT The Information Technology Infrastructure Library ( ITIL ) Process Consultant is responsible ... in all of these locations. TITLE: Information Technology Infrastructure Library ( ITIL...accordance with organizational audit requirements (ITGC/SOX), interfacing with other ITSM processes and ensuring the quality of IT systems… more
- Toyota (Plano, TX)
- … Information Technology , or related field. + 5+ years of ITSM experience, with 3+ years managing ITIL -aligned service operations in financial services. ... excellence. Key Responsibilities: Strategic ITSM Leadership: + Develop and execute the ITSM strategy in alignment with business goals, ITIL v4 practices, and… more
- BeOne Medicines (Emeryville, CA)
- …and user satisfaction. **Education Required:** + Bachelor's degree in Computer Science, Information Technology , or a related field (advanced degree preferred). ... ServiceNow solutions. The ideal candidate will demonstrate strong leadership, a deep understanding of ITSM and ITIL best practices, and the ability to drive … more
- Tyto Athene (Doral, FL)
- …and alignment with missionobjectives + Focuses on designing,optimizing, and integrating ITSM processes across the Enterprise Information Environment (EIE), ... **Description** Tyto Athene is searching for a **Senior ITSM Speicalist** to support US Southern Command on the SCITES II Contract in Doral, Florida.… more
- Honeywell (Morris Plains, NJ)
- …and expectations in alignment with budget. **YOU MUST HAVE** + Bachelor's degree in Information Technology , Computer Science, or a related field. + 5+ years of ... + 3+ years of project mangement experience preferably in the ITSM space. + Strong understanding of ITIL frameworks and best practices; ITIL certification is… more
- Choctaw Nation of Oklahoma (Durant, OK)
- …Best Employers for New Graduates. \#LI-onsite Job Identification: 19653 Job Category: Information Technology Posting Date: 07/29/2025, 5:01 PM Job Schedule: Full ... across the enterprise. Serves as the primary source of solutions for ITSM projects and builds design requirements for applications and programs while consulting… more
- MUFG (Jersey City, NJ)
- …more details. **Job Summary:** We are seeking a well-rounded and motivated ServiceNow ITSM Developer to join our dynamic team. As a ServiceNow technical expert, you ... play a crucial role in designing, implementing, and maintaining ServiceNow ITSM capabilities and contributing towards transformation of IT Service Management… more