- Monster (Louisville, KY)
- Our client is seeking an IT Major Incident Manager for a contract opportunity. The primary purpose of the Major Incident Manager role is to ensure that impacting ... Acting as a point of contact for incoming incident escalations, the Incident Manager will be responsible for executing contact during an incident response scenario… more
- Emory Healthcare/Emory University (Atlanta, GA)
- …ITSM team members. + Provide feedback on junior staff performance to ITSM manager . + Perform other responsibilities as assigned. **Preferred Qualifications:** ... Tennessee, Texas, Virginia and Wisconsin **Description** We are seeking a ServiceNow ITSM Request Manager for Emory Healthcare -- this role will serve as an… more
- Warner Bros. Discovery (Atlanta, GA)
- …(3 days onsite) out of our Atlanta office. Your New Role **:** The **Senior Product Manager - ITSM (Broadcast Focus)** will play a pivotal role in the Enterprise ... Based in **Atlanta** , this role reports to the ** Manager of Product Management** and is part of a...This role will focus on optimizing IT Service Management ( ITSM ), Field Service Management (FSM), Customer Service Management (CSM),… more
- Robert Half Technology (St. Paul, MN)
- …operational changes. Requirements * Minimum of 5 years of experience as an IT Service Manager ( ITSM ). * Expertise in Freshdesk or similar ITSM platforms, ... technology company is seeking an experienced interim IT Service Manager to lead its service desk team. This strategic...up queues, automations, and reporting. * Strong knowledge of ITSM tools, and service desk management. * Demonstrated ability… more
- Alaka'ina Foundation Family of Companies (Washington, DC)
- ITSM Contract Program Manager Location DC - NCR-National Capitol Region-Washington Job Code 13297 # of openings 1 Apply Now ... Foundation Family of Companies (FOCs) is possibly looking for a Contract Program Manager to provide support for our government customer in National Capital Region,… more
- Norfolk Southern (Atlanta, GA)
- …the SVRO Workstream Leader for funding. * Coordinates ITSM projects with the ITSM program manager . * Submits joint project reports with the program ... Process Owner, Service Portfolio & Catalog Management (ITIL/ ITSM ) Apply now " **Date:** Sep 20, 2025...manager to the Steering Committee. * Reviews changes in… more
- Norfolk Southern (Atlanta, GA)
- Process Manager , Infrastructure and Platform Management (ITIL/ ITSM ) Apply now " **Date:** Sep 20, 2025 **Location:** Atlanta, GA, US, 30308 **Company:** Norfolk ... Technology **Experience Required** * 5+ years of experience in a Process Manager , ITSM , or ITIL practice position. * Experience with managed service providers… more
- Trinity Health (Livonia, MI)
- …the lifecycle Management of all Software IT assets/CI's contained within the ITSM eCMS and Software Asset Management databases. Responsible for Application Portfolio ... responsibilities including annual evaluations, hiring, coaching and mentoring. + Participates in ITSM Change Advisory Board (CAB) as needed. + Maintains a working… more
- Zions Bancorporation (Midvale, UT)
- …over 150 years. Help us transform our workforce of the future, today. The ITSM Manager is responsible for overseeing the design, implementation, and continuous ... Zions Bancorporation is seeking an Information Technology Operations Manager with ITIL, ITSM , and strong operational leadership experience to join the IT Service… more
- Insight Global (New York, NY)
- Job Description For 90/hr, this ServiceNow/ ITSM Project Manager will lead the daily execution of our financial client's multi-year ServiceNow migration ... in project management, with a strong track record managing enterprise-level ITSM or ServiceNow implementation projects - Experience leading ServiceNow/ ITSM … more
- NuAxis Innovations (Washington, DC)
- …days) **Preferred:** + Service Desk-specific certifications such as HDI Support Center Manager or ITSM certifications. + Quality Assurance certifications such as ... **Quality Assurance Manager ** Location **Washington, DC** \# of openings **1**...5-7 years of progressive experience in IT Service Management ( ITSM ) roles, including Quality Assurance, Service Delivery, or IT… more
- Insight Global (Plano, TX)
- …Skills and Requirements - 5+ years of experience as an incident manager - Strong ITSM experience (incident, change, and problem management) ... Job Description The Incident Manager plays a key role in maintaining the...in maintaining the overall health of IT Service Management ( ITSM ) processes by actively supporting change, problem, and incident… more
- NuAxis Innovations (Washington, DC)
- …+ Service Desk-specific certifications, such as **HDI Support Center Manager ** or ** ITSM certifications.** **Personal Attributes** + **Customer-Focused ... Operations** + 5-7 years of progressive experience in IT Service Management ( ITSM ) or IT Operations roles. + Demonstrated experience supervising enterprise IT Help… more
- Bank of America (Pennington, NJ)
- Senior ServiceNow ITSM Developer Pennington, New Jersey;Richmond, Virginia; Chandler, Arizona; Charlotte, North Carolina; Kennesaw, Georgia **To proceed with your ... must be at least 18 years of age.** Acknowledge (https://ghr.wd1.myworkdayjobs.com/Lateral-US/job/Pennington/Senior-ServiceNow- ITSM -Developer\_25022166) **Job Description:** At Bank of America, we are… more
- City of New York (New York, NY)
- …Information Security. Your Impact: Under the supervision of the IT Service Management ( ITSM ) Manager , the Service Management and Production Control Analyst will ... be responsible for managing Production Control operations, System Administrator for multiple systems. As part of the service management, this person will be responsible for driving the operations of all 1st and 2nd line support tickets in order to support HPD… more
- Kansas Judicial Branch (Topeka, KS)
- …frameworks such as Information Technology Infrastructure Library (ITIL) and IT Service Management ( ITSM ). Additionally, the IT Support Manager serves as a key ... Kansas Judicial Center, Topeka, KS Position Title and Salary : IT Support Manager , grade 50, $ 84,350.45 annually $86,385.34 with six months of successful… more
- Carnival Cruise Line (Seattle, WA)
- …of what Holland America Line is looking for in its IT Service Delivery Manager . Is this you? **Responsibilities** + ** ITSM Standards & Process Optimization:** ... guests to savor the journey. We're looking for an experienced IT Service Delivery Manager to fill this role. You'll be responsible for leading and optimizing the… more
- CTG (Rochester, NY)
- …in PC imaging, hardware replacement, and system migration. + Familiarity with Ivanti Service Manager or similar ITSM tools. + Ability to work independently and ... varied IT assignments as directed. + Provide ad-hoc support using the Ivanti Service Manager tool for incidents and requests. + Follow up on end-user email requests… more
- Zions Bancorporation (Salt Lake City, UT)
- Zions Bancorporation has an opportunity for an **Information Technology Operations Manager ** with cloud, application, ITSM , and strong operational leadership ... and success of our clients. As an **IT Operations Manager ** , you will be responsible for the cloud-native,...Endpoint Management, Networking, Infrastructure as Code (IAC), Automation, Middleware, ITSM , etc. + Experience in delivering toward SOC 2… more
- Guardian Life (Holmdel, NJ)
- Overview: Guardian Life is looking for a dynamic Manager of Major Incident, Problem, and Change & Release Management to join our team! **You Are:** + Seasoned ... ITSM professional dedicated to maintaining seamless technology operations and...resolution, and implementing effective change management practices + Dynamic Manager of Major Incident, Problem, and Change & Release… more
