• Unknown (San Francisco, CA)
    …(RPA) Specialties service management enterprise cloud custom app development platform itsm security operations customer service management itom grc hr service ... that all marketing activities are fully connected to business outcomes. Hiring Manager Title Chief Marketing Officer Travel Percent Less than 10% Functions Marketing… more
    job goal (12/05/25)
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  • ITSM Contract Program Manager

    Alaka'ina Foundation Family of Companies (Washington, DC)
    ITSM Contract Program Manager Location DC - NCR-National Capitol Region-Washington Job Code 13297 # of openings 1 Apply Now ... Foundation Family of Companies (FOCs) is possibly looking for a Contract Program Manager to provide support for our government customer in National Capital Region,… more
    Alaka'ina Foundation Family of Companies (11/20/25)
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  • Director of ITSM & ServiceNow (IT Computer…

    CUNY (New York, NY)
    Director of ITSM & ServiceNow (IT Computer Systems Manager 6) - Provisional **GENERAL DUTIES** IT Computer Systems Managers manage and direct an Information ... our web site at http://www.cuny.edu/about/administration/offices/ohrm/hros/classification/ccsjobs.html **CONTRACT TITLE** Computer Systems Manager **FLSA** Exempt **CAMPUS SPECIFIC INFORMATION** The Office of… more
    CUNY (09/24/25)
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  • Secret Cleared ITSM Program Manager

    Insight Global (Lexington, MA)
    …across Incident, Problem, Change, and Request Management * Utilize ServiceNow for ITSM operations, reporting, and analytics 2. Client Relationship Management * Act ... large-scale client engagements * Demonstrated ability in business development and portfolio expansion * Extensive hands-on experience with ServiceNow and ITSM more
    Insight Global (11/26/25)
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  • FLEX Problem Manager

    Marriott (Bethesda, MD)
    …**Expiration Date:** 12/09/2025 This is a temporary position. Job Summary The Problem Manager , ITSM , is part of the Technology Experience Center chartered with ... structured root cause analysis and coordinating cross-functional teams, the Problem Manager ensures that recurring issues are addressed effectively and permanently.… more
    Marriott (11/19/25)
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  • IT Service Manager - Swing Shift

    CACI International (Hampton, VA)
    …Remedy, Solutions Business Manager , or ServiceNow * Prior experience as an ITSM Service Level Manager * Ability to engage stakeholders through collaborative ... IT Service Manager - Swing Shift Job Category: Consulting Time...environment. **Responsibilities:** * Promote and implement IT Service Management ( ITSM ) principles and processes to all groups interacting with… more
    CACI International (11/01/25)
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  • Director, IT

    MongoDB (New York, NY)
    …and effectiveness **ITIL Best Practices and Incident Management:** + Collaborate with the ITSM Manager and GET Engineering to implement and enforce ITIL best ... Senior Director of GET and the Asset Management Senior Manager to manage the global support budget effectively +...Pillar Leaders (Asset Management, GET Engineering) + IT Service Manager + Senior Leadership Team (SLT) across all MongoDB… more
    MongoDB (10/30/25)
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  • ITSM Process SME

    Travelers Insurance Company (St. Paul, MN)
    …Openings** 1 **What Is the Opportunity?** We are seeking a highly skilled ITSM Process SME with expertise in Incident, Problem, and Change Management, emphasizing ... enhance production engineering practices by supporting Problem and Change Management and analyzing ITSM process data. In this role you will serve as the primary… more
    Travelers Insurance Company (10/08/25)
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  • ITSM Expert Analyst

    BAE Systems (Vicksburg, MS)
    …IT solutions that enable our customers to achieve their missions. As an ** ITSM Expert Analyst** , you'll play a critical role in providing exceptional project ... include managing and maintaining assets required for IT service delivery. As an ** ITSM Expert Analyst** ,you will be responsible for managing and improving IT… more
    BAE Systems (11/18/25)
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  • ITSM ServiceNow Administrator

    BAE Systems (Sterling, VA)
    …IT solutions that enable our customers to achieve their missions. As an ** ITSM ServiceNow Administrator** , you'll play a critical role in providing exceptional IT ... new challenge, we encourage you to apply. As an ITSM ServiceNow Administrator, you'll be responsible for proactively managing... tools and platforms (eg BMC Helix, HP Service Manager ) + Strong knowledge of industry practices, techniques, and… more
    BAE Systems (10/30/25)
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  • ITSM Epic Change Management | Full Time

    Henry Ford Health System (Detroit, MI)
    DESCRIPTION: The IT Service Management ( ITSM ) Epic Change Management position is responsible for the management of one or more IT process(es). Provides complete ... Coordinates requests for environment use and repurpose in collaboration with the Environment Manager and team. + Develops and maintain criteria for manual build in… more
    Henry Ford Health System (11/01/25)
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  • Ivanti Systems Engineer

    TekSynap (Glynco, GA)
    …a specialization in IT Service Management ( ITSM ) to implement and optimize ITSM solutions using Ivanti Service Manager . This role is crucial for ensuring ... and aligned with operational needs. Responsibilities + Design, configure, and manage ITSM workflows in Ivanti Service Manager , ensuring they align with… more
    TekSynap (11/29/25)
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  • Global Reliability Process Program Manager

    Comcast (Philadelphia, PA)
    …is an entry-level role focused on Global Reliability IT Service Management ( ITSM ) process definition and support and will assist in documenting, maintaining, and ... improving core ITSM processes such as Incident, Change, and Request Management....and continuous improvement of Global Reliability IT Service Management ( ITSM ) processes (eg, Incident, Problem, Change). + Introduce the… more
    Comcast (11/18/25)
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  • Unified Communications Manager

    Indy Gov (Indianapolis, IN)
    Unified Communications Manager Print (https://www.governmentjobs.com/careers/indianapolis/jobs/newprint/5147812) Apply  Unified Communications Manager Salary ... messaging, video and voice conferencing, and call center systems. The Manager sets policy and defines processes for the unified communications, infrastructure,… more
    Indy Gov (11/20/25)
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  • Network Management Systems (NMS) Application…

    CACI International (Sterling, VA)
    …+ Familiarity with major network management platforms (eg, Riverbed, SolarWinds, Network Node Manager ) + Knowledge of ITSM processes and tools (eg, ServiceNow) + ... complex integrations between network management systems (Riverbed, Network Node Manager ), observability platforms (eg Splunk, Elastic), and other enterprise… more
    CACI International (10/23/25)
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  • IT Asset Manager

    General Atomics (San Diego, CA)
    …Atomics is seeking a motivated individual to join our team as an IT Asset Manager The IT Asset Manager is responsible for the daily and long-term strategic ... strategies to optimize technology spend across the organization. The IT Asset Manager will also develop and implement procedures for tracking company IT assets… more
    General Atomics (11/27/25)
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  • IT Controls and Processes Analyst (Level I)

    Georgia Systems Operations (Tucker, GA)
    …is primarily responsible for the execution and management of ITIL and ITSM processes within Shared Services IT, such as incident management, change management, ... managers on a day-to-day basis, serving as a change manager , incident manager , or asset manager...Duties: + Process Management: Execute and oversee ITIL and ITSM processes, including incident management, change management, asset management,… more
    Georgia Systems Operations (11/26/25)
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  • Warehouse / Operation Manager

    Three Saints Bay (Washington, DC)
    **Warehouse / Operation Manager (4051)** Location **Washington, DC** Job Code **4051** \# of Openings **1** Apply Now ... Federal Government Contractor industry leader, is seeking a **Warehouse/Operation Manager ** with a **Secret Clearance** in **Washington, DC.** **Position Overview:**… more
    Three Saints Bay (09/30/25)
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  • Manager , IT Service Management Office

    Eversource Energy (East Berlin, CT)
    …training, or other business needs\) or should the policy change\._ Manager , IT Service Management Office \(SMO\) & ServiceNow Platform **Position Summary:** ... The Manager of the IT Service Management Office \(SMO\) and...Office \(SMO\):** + Establish and maintain IT Service Management \( ITSM \) governance, policies, and standards\. + Drive adoption and… more
    Eversource Energy (11/26/25)
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  • Ops Knowledge Manager

    General Dynamics Information Technology (Offutt AFB, NE)
    …your opportunity to make a personal impact as a **SCITLS Ops Knowledge Manager ** supporting USSTRATCOM. GDIT is your place to make meaningful contributions to ... people are our differentiator. As a **SCITLS Ops Knowledge Manager ** supporting USSTRATCOM in Offutt AFB, you will help...CCNA + Ability to Obtain ITIL 4 Foundation - ITSM Certification within the first 9 months + **Desired… more
    General Dynamics Information Technology (10/28/25)
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