- Emory Healthcare/Emory University (Atlanta, GA)
- …the activities required for effective and efficient operation of those processes using ITSM best practices. + Leads work efforts to improve efficiencies across IT ... Service Management ( ITSM ) process lifecycles. + Functions as a lead business...members. + Provides feedback on junior staff performance to Manager . + Performs other responsibilities as assigned. **Preferred Qualifications:**… more
- Christensen Farms (Sleepy Eye, MN)
- …Join our team! Position Overview & Responsibilities The Information Services Manager with responsibility for Application Management and Analytics will oversee the ... of technical staff and managed service providers. From Our Manager "This is a great opportunity for you to...a great opportunity for you to grow your customer-focused ITSM career and have a real impact in a… more
- Nelnet (Centennial, CO)
- …opportunities for people where they live, learn, and work. An IT Service Manager ( ITSM ) is a professional responsible for ensuring that an organization's ... meet the needs of the business. The IT Service Manager focuses on aligning IT services with business goals,...the service operation and service transition phases of the ITSM service lifecycle, and ensuring high levels of customer… more
- SOS International LLC (Fort Huachuca, AZ)
- …an ITIL Senior SME in Fort Huachuca, AZ. The ITIL Senior SME is the overall ITSM process manager and applies an ITSM process-based approach to all functional ... task managers, external organizations, and other internal technical areas for all ITSM process responsibilities. Essential Job Duties Responsible for all aspects of… more
- BAE Systems (Washington, DC)
- …operations and shall ensure end-to-end delivery of services based on Government-approved ITSM processes. The Operations Manager shall lead the analysis, ... Description** BAE Systems is looking for an experienced Operations Manager to beresponsible for the delivery of IT service...planning, and implementation of ITSM initiatives in support of United States Army Corps… more
- TEKsystems (Edison, NJ)
- …Vice . President - IT Service Management. As a member of the Group ITSM leadership team, this position shapes and drives the service management strategy across the ... When required, perform the role of the Major Incident Manager in alignment with Processes and Procedures. . Own.... Acting as a Senior escalation point within the ITSM Function for US Business and IT Colleagues. .… more
- Bank of America (Kennesaw, GA)
- Senior ServiceNow ITSM Developer Kennesaw, Georgia;Richmond, Virginia; Plano, Texas; Chandler, Arizona; Charlotte, North Carolina; Chicago, Illinois; Pennington, New ... must be at least 18 years of age.** Acknowledge (https://ghr.wd1.myworkdayjobs.com/Lateral-US/job/Kennesaw/Senior-ServiceNow- ITSM -Developer\_25007827) **Job Description:** At Bank of America, we are… more
- City of New York (New York, NY)
- …Information Security. Your Impact: Under the supervision of the IT Service Management ( ITSM ) Manager , the Service Management and Production Control Analyst will ... be responsible for managing Production Control operations, System Administrator for multiple systems. As part of the service management, this person will be responsible for driving the operations of all 1st and 2nd line support tickets in order to support HPD… more
- General Dynamics Information Technology (Offutt AFB, NE)
- …ITIL 4 Specialist Drive Stakeholder Value; or ServiceNow Certified Implementation Specialist - ITSM ; or Certified Problem and Change Manager (CPCM) or HDI ... to make a personal impact as a **SCITLS Change/ASI Manager ** supporting USSTRATCOM. GDIT is your place to make...GFAC + Ability to Obtain ITIL 4 Foundation - ITSM Certification within the first 9 months + **Desired… more
- Zions Bancorporation (Salt Lake City, UT)
- Zions Bancorporation has an opportunity for an **Information Technology Operations Manager ** with cloud, application, ITSM , and strong operational leadership ... and success of our clients. As an **IT Operations Manager ** , you will be responsible for the cloud-native,...Endpoint Management, Networking, Infrastructure as Code (IAC), Automation, Middleware, ITSM , etc. + Experience in delivering toward SOC 2… more
- Guardian Life (Holmdel, NJ)
- Overview: Guardian Life is looking for a dynamic Manager of Major Incident, Problem, and Change & Release Management to join our team! **You Are:** + Seasoned ... ITSM professional dedicated to maintaining seamless technology operations and...resolution, and implementing effective change management practices + Dynamic Manager of Major Incident, Problem, and Change & Release… more
- ManTech (Doral, FL)
- **ManTech** seeks a motivated, career and customer-oriented **Senior Queue Manager ** to join our team in **Doral, FL.** This position is one of four senior lead ... Unified Comms Lead, Supply Chain Lead and Service Desk Manager to ensure superior service delivery across all operations...are not limited to:** + Prioritizes, assesses, and manages ITSM incidents, requests, and inquiries, providing full ITSM… more
- Nexagen Networks Inc (Suffolk, VA)
- Program Manager Security Clearance Requirement: Current and Active DoD Secret Clearance Salary Range: $125K - $160K (The salary range provided is a general ... s experience, education, skills, and current market conditions.) As a Program Manager , you ll join a high-performing team dedicated to excellence, innovation, and… more
- CACI International (Sterling, VA)
- …+ Familiarity with major network management platforms (eg, Riverbed, SolarWinds, Network Node Manager ) + Knowledge of ITSM processes and tools (eg, ServiceNow) + ... complex integrations between network management systems (Riverbed, Network Node Manager ), observability platforms (eg Splunk, Elastic), and other enterprise… more
- Three Saints Bay (Washington, DC)
- **Warehouse / Operation Manager (4051)** Location **Washington, DC** Job Code **4051** \# of Openings **1** Apply Now ... Federal Government Contractor industry leader, is seeking a **Warehouse/Operation Manager ** with a **Secret Clearance** in **Washington, DC.** **Position Overview:**… more
- Novant Health (NC)
- Job Summary We're looking for a strategic and service-oriented IPK Manager to lead the development, execution, and continuous improvement of ITSM processes ... across IT support functions. What You Bring + Proven experience managing ITSM processes, particularly in Incident, Problem, and Knowledge Management. + Strong… more
- TEKsystems (Austin, TX)
- …Senior Technical Project Manager who has experinece leading IT Service Management ( ITSM ) projects. In this role, you will be leading the work streams focused on ... an identity management and access tool, and the process of enabling an ITSM tool. Key Responsibilities: Lead and manage projects from inception to completion,… more
- Oura (New York, NY)
- …gather informally at local co-working locations. We're looking for a Senior Manager , Digital Workplace Operations to lead the charge in creating an exceptional ... automation and access reviews. + Oversee automation governance across Workato, ITSM workflows, and platform integrations. + Ownership of the Application Portfolio… more
- SMBC (Charlotte, NC)
- …its employees. **Role Description** We are seeking a skilled ServiceNow Testing Manager to oversee test planning and execution while also driving requirements ... strong understanding of the ServiceNow platform, including modules like ITSM , ITOM, HRSD, or GRC, as well as a...a Business Analyst role working with ServiceNow or other ITSM platforms. + Strong understanding of ServiceNow modules such… more
- General Dynamics Information Technology (Offutt AFB, NE)
- …Seize your opportunity to make a personal impact as a **SCITLS Problem Manager ** supporting USSTRATCOM. GDIT is your place to make meaningful contributions to ... GDIT, people are our differentiator. As a **SCITLS Problem Manager ** supporting USSTRATCOM in Offutt AFB, you will help...CCNA + Ability to Obtain ITIL 4 Foundation - ITSM Certification within the first 9 months + **Desired… more