- Guardian Life Insurance Company (Holmdel, NJ)
- Overview: Guardian Life is looking for a dynamic Manager of Major Incident, Problem, and Change & Release Management to join our team! You Are: Seasoned ITSM ... driving root cause resolution, and implementing effective change management practices Dynamic Manager of Major Incident, Problem, and Change & Release Management You… more
- Arrow Electronics (Denver, CO)
- Position: Information Technology Manager Job Description: Prepare project budgets, estimate project costs, and manage delivery of projects. Manage staff including ... to their responsibilities and project milestones. Function as business relationship manager to assist in the direction, analysis, definition, and prioritization of… more
- Link Solutions, Inc. (Hyattsville, MD)
- …ML3 for Services and Development. Job Description Link Solutions is seeking a Deputy Program Manager to join our team at Adelphi, MD. Must be a US Citizen Must have ... an active DoD Security Clearance. Non-remote (relocation incentive available) Our Deputy Program Manager will work closely with the Program Manager to lead and… more
- Diverse Lynx (Raritan, NJ)
- …in the role of a CMDB Analyst supporting the Pharmaceutical "CMDB Product Manager - Infrastructure" in gathering information about OT / IT assets and ensuring ... o Support integration's between CMDB and monitoring, asset management, and ITSM tools. o Troubleshoot and resolve data synchronization issues. *Documentation: o… more
- Scicom Infrastructure Services, Inc. (Atlanta, GA)
- …management and the IT systems observability space. The Scicom Monitoring Program Manager will have several primary areas of responsibility: This person will serve ... working in major enterprise with key focus around IT operations, monitoring, ITSM , ITOM, ITIL, monitoring and production systems Data center experience, with core… more
- Talascend (Washington, DC)
- …training, testing, go-live, and post-implementation support. Collaborate with the Release Manager and other stakeholders to develop and refine release estimates and ... Experience with enterprise platform environments (eg, case management, workflow automation, ITSM ) is a plus. Strong organizational and interpersonal skills with the… more
- Bain Capital, LP. (Boston, MA)
- …with ITIL frameworks and best practices ITIL certification required, either Practice Manager in Incident and Problem or MP (preferred) Significant experience working ... in ITSM platforms such as Service-Now. Skills & Abilities: Proven ability to manage large-scale IT operations and improve service delivery processes. Strong… more
- Emory Healthcare/Emory University (Atlanta, GA)
- …the activities required for effective and efficient operation of those processes using ITSM best practices. + Leads work efforts to improve efficiencies across IT ... Service Management ( ITSM ) process lifecycles. + Functions as a lead business...members. + Provides feedback on junior staff performance to Manager . + Performs other responsibilities as assigned. **Preferred Qualifications:**… more
- Christensen Farms (Sleepy Eye, MN)
- …Join our team! Position Overview & Responsibilities The Information Services Manager with responsibility for Application Management and Analytics will oversee the ... of technical staff and managed service providers. From Our Manager "This is a great opportunity for you to...a great opportunity for you to grow your customer-focused ITSM career and have a real impact in a… more
- Belcan (Cincinnati, OH)
- …obtain one. *You must be able to pass a drug test prior to starting. The ITSM - IT Support Services Manager 's responsible for day-to-day operations of the Level ... IT services, and coordinating on Major Incidents and Problems. The ITSM - IT Support Services Manager is responsible for managing the level 1 support staff… more
- Nelnet (Centennial, CO)
- …opportunities for people where they live, learn, and work. An IT Service Manager ( ITSM ) is a professional responsible for ensuring that an organization's ... meet the needs of the business. The IT Service Manager focuses on aligning IT services with business goals,...the service operation and service transition phases of the ITSM service lifecycle, and ensuring high levels of customer… more
- Aegon Asset Management (Cedar Rapids, IA)
- …agile framework with a Product Owner. The Product Owner (PO) works closely with other ITSM PO's, the ITSM Product Manager , and business stakeholders to ... Support area. The organization utilizes ServiceNow software branded as ASK for ITSM disciplines. From high-level design of projects to detailed design and delivery… more
- SOS International LLC (Fort Huachuca, AZ)
- …an ITIL Senior SME in Fort Huachuca, AZ. The ITIL Senior SME is the overall ITSM process manager and applies an ITSM process-based approach to all functional ... task managers, external organizations, and other internal technical areas for all ITSM process responsibilities. Essential Job Duties Responsible for all aspects of… more
- Colorado State University (Fort Collins, CO)
- …improvement of an enterprise software service. + Coordinate with DoIT IT Service Management ( ITSM ) Process Manager on ITSM related process development and ... Job Duty CategoryEnterprise Software Service Administration Duty/Responsibility + Leverage ITSM principles and ITIL framework in determining and leading… more
- BAE Systems (Washington, DC)
- …operations and shall ensure end-to-end delivery of services based on Government-approved ITSM processes. The Operations Manager shall lead the analysis, ... Description** BAE Systems is looking for an experienced Operations Manager to beresponsible for the delivery of IT service...planning, and implementation of ITSM initiatives in support of United States Army Corps… more
- Bank of America (Kennesaw, GA)
- Senior ServiceNow ITSM Developer Kennesaw, Georgia;Richmond, Virginia; Plano, Texas; Chandler, Arizona; Charlotte, North Carolina; Chicago, Illinois; Pennington, New ... must be at least 18 years of age.** Acknowledge (https://ghr.wd1.myworkdayjobs.com/Lateral-US/job/Kennesaw/Senior-ServiceNow- ITSM -Developer\_25007827) **Job Description:** At Bank of America, we are… more
- City of New York (New York, NY)
- …Information Security. Your Impact: Under the supervision of the IT Service Management ( ITSM ) Manager , the Service Management and Production Control Analyst will ... be responsible for managing Production Control operations, System Administrator for multiple systems. As part of the service management, this person will be responsible for driving the operations of all 1st and 2nd line support tickets in order to support HPD… more
- Amentum (Washington, DC)
- … manages all cybersecurity operations and related processes based on Government-approved ITSM processes + The Cybersecurity Manager is tasked with overall ... Cybersecurity Manager **Amentum** is a leading provider of enduring support for the essential missions of the US government, its allied partners and international… more
- Kansas Judicial Branch (Topeka, KS)
- …frameworks such as Information Technology Infrastructure Library (ITIL) and IT Service Management ( ITSM ). Additionally, the IT Support Manager serves as a key ... Kansas Judicial Center, Topeka, KS Position Title and Salary : IT Support Manager , grade 50, $ 84,350.45 annually $86,385.34 with six months of successful… more
- General Dynamics Information Technology (Offutt AFB, NE)
- …ITIL 4 Specialist Drive Stakeholder Value; or ServiceNow Certified Implementation Specialist - ITSM ; or Certified Problem and Change Manager (CPCM) or HDI ... to make a personal impact as a **SCITLS Change/ASI Manager ** supporting USSTRATCOM. GDIT is your place to make...GFAC + Ability to Obtain ITIL 4 Foundation - ITSM Certification within the first 9 months + **Desired… more
