- Nexthink (Salt Lake City, UT)
- …the issue. As the first solution to allow IT to progress from reactive problem solving to proactive optimization, Nexthink enables its more than 1,200 customers to ... a DEX team, embedding DEX in existing processes (eg, ITSM ), and building new DEX processes to ensure positive...the value of outcomes. In partnership with the Account manager , participate in quarterly business reviews with key customer… more
- Ascot Group (New York, NY)
- …Senior Vice President - IT Service Management. As a member of the Group ITSM leadership team, this position shapes and drives the service management strategy across ... requirements and developing effective solutions. A proactive approach to problem -solving is required to minimize service disruptions and maximize stakeholder… more
- Nagarro (New York, NY)
- …come in! Job Description We are looking for an experienced ServiceNow Project Manager to lead the implementation of ServiceNow for our client. The ideal candidate ... Functional Skills Strong ServiceNow project management experience, with expertise in CMDB, ITSM , ITOM, and custom workflows. Proven ability to deliver projects under… more
- Compu-Vision Consulting, Inc. (Chelsea, MA)
- …CMDB accuracy and efficiency. Support CMDB integration with other IT Service Management ( ITSM ) processes and tools, such as Incident, Change, and Problem ... CMDB processes, tools, and best practices. Collaborate with the ITSM and Asset Management teams to ensure seamless integration...Dynamics: Expected to work closely with a Senior Project Manager and train team members. Customer-Centric: Must be a… more
- CACI International, Inc. (Chantilly, VA)
- Operations Manager (ServiceNow) Job Category: Information Technology Time Type: Full time Minimum Clearance Required to Start: Secret Employee Type: Regular ... Travel: Local * * * The Opportunity: CACI is looking for an Operations Manager to provide hands-on technical guidance and oversight to a team of Platform Architects… more
- Flybridge Staffing (Boca Raton, FL)
- Job Description Flybridge Staffing is currently searching for a Senior Manager of IT Support for one of our clients in the South Florida area. This person is ... Desktop Support operations, including managing to KPIs and SLAs. Proficient with ITSM tools, call management, remote access, and monitoring tools. Familiarity with… more
- Okta (Washington, DC)
- …success through elevated technical maturity. The Opportunity As a Technical Account Manager (TAM) for Okta's Workforce Identity Cloud (WIC) and Customer Identity ... environment. 2+ years of experience as a Technical Account Manager (TAM) or comparable role such as Technical Consultant,...harness an external application to help drive business process ( ITSM , HR, etc) SaaS deployment such as Salesforce, Box,… more
- Sun Country Airlines (Minneapolis, MN)
- …IT organization using the ServiceNow platform. This role defines the strategy for ITSM , ITIL, ITOM, and ServiceNow practice. This role is expected to continuously ... role drives the use of Knowledge across the organization as the Knowledge Manager . This role is responsible for development work through their personal, internal,… more
- Talascend (Washington, DC)
- …training, testing, go-live, and post-implementation support. Collaborate with the Release Manager and other stakeholders to develop and refine release estimates and ... Experience with enterprise platform environments (eg, case management, workflow automation, ITSM ) is a plus. Strong organizational and interpersonal skills with the… more
- KeyBank (Cleveland, OH)
- Location: 4900 Tiedeman Road - Brooklyn, Ohio 44144-2302 The Senior Quality Manager is a technical expert within the quality domain. This role drives the planning, ... testing into release management and change management within the ITIL/ ITSM process framework, Communicates accurate status/health information to delivery Project… more
- Strategic Staffing Solutions (Detroit, MI)
- STRATEGIC STAFFING SOLUTIONS (S3) HAS AN OPENING! Global IT Support Manager Location: Detroit, MI (On-site required) Duration: 12+ Months Role Type: W2 Contract ... Engagement SUMMARY We are seeking a seasoned Global IT Support Manager to lead and scale our worldwide IT support operations. This role is responsible for managing a… more
- General Dynamics Information Technology (Offutt AFB, NE)
- …Stakeholder Value; or ServiceNow Certified Implementation Specialist - ITSM ; or Certified Problem and Change Manager (CPCM) or HDI Problem Management ... to make a personal impact as a **SCITLS Change/ASI Manager ** supporting USSTRATCOM. GDIT is your place to make...GFAC + Ability to Obtain ITIL 4 Foundation - ITSM Certification within the first 9 months + **Desired… more
- TEKsystems (Edison, NJ)
- …Vice . President - IT Service Management. As a member of the Group ITSM leadership team, this position shapes and drives the service management strategy across the ... requirements and developing effective solutions. . A proactive approach to problem -solving is required to minimize service disruptions and maximize stakeholder… more
- Christensen Farms (Sleepy Eye, MN)
- …Join our team! Position Overview & Responsibilities The Information Services Manager with responsibility for Application Management and Analytics will oversee the ... of technical staff and managed service providers. From Our Manager "This is a great opportunity for you to...a great opportunity for you to grow your customer-focused ITSM career and have a real impact in a… more
- Guardian Life (Holmdel, NJ)
- Overview: Guardian Life is looking for a dynamic Manager of Major Incident, Problem , and Change & Release Management to join our team! **You Are:** + Seasoned ... ITSM professional dedicated to maintaining seamless technology operations and...resolution, and implementing effective change management practices + Dynamic Manager of Major Incident, Problem , and Change… more
- Novant Health (NC)
- …Manager to lead the development, execution, and continuous improvement of ITSM processes across Incident Management, Problem Management, and Knowledge ... sharing across IT support functions. What You Bring + Proven experience managing ITSM processes, particularly in Incident, Problem , and Knowledge Management. +… more
- General Dynamics Information Technology (Offutt AFB, NE)
- …Description:** Seize your opportunity to make a personal impact as a **SCITLS Problem Manager ** supporting USSTRATCOM. GDIT is your place to make meaningful ... At GDIT, people are our differentiator. As a **SCITLS Problem Manager ** supporting USSTRATCOM in Offutt AFB,...CCNA + Ability to Obtain ITIL 4 Foundation - ITSM Certification within the first 9 months + **Desired… more
- Tyto Athene (Doral, FL)
- **Description** Tyto Athene is searching for a ** Problem Manager - Journeyman** to support US Southern Command on the SCITES II Contract in Doral, Florida. The ... Journeyman Problem Manager is responsible for the identification,...4-9 years of relevant experience in IT service management ( ITSM ), with 1-2 years specifically in Problem … more
- Leidos (Camp Springs, MD)
- …experience may be substituted for degree. + Experience in IT Service Management ( ITSM )- Prior experience in problem management, incident management, or IT ... greatest work is ahead!** Leidos is hiring a customer-oriented **_Information Technology Problem Management Lead_** to support the Air Force National Capital Region… more
- Verint Systems, Inc. (Concord, NH)
- …growth opportunities. Learn more at www.verint.com . **Overview of Job Function:** As a Problem Manager - Cloud Ops & SRE within Verint's Cloud Operations team, ... uptime, customer satisfaction, and operational efficiency. This role blends traditional ITSM practices with modern SRE and DevOps principles. You'll lead blameless… more