- Capgemini (New York, NY)
- Genesys Senior Developer / Functional Consultant At Capgemini Engineering, the world leader in engineering services, we bring together a global team of engineers, ... Description - Grade Specific** We are looking for a highly experienced Genesys Senior Developer / Functional Consultant with 5 to 9 years of hands-on experience in… more
- Leidos (Baltimore, MD)
- …Connect Developer experience + Extensive experience and knowledge with IVR , Automatic Call Distribution (ACD), Skill-Based Routing, Live Chat + Experience with ... **Description** Leidos is seeking a Senior AWS Connect Developer to be part of the mission solution...provide payment-related information during any part of the employment application process (ie, ask you for money), nor will… more
- Insight Global (Hollywood, FL)
- Job Description Insight Global is seeking a Conversational AI Developer to join an innovative team to design, build, and deploy next-generation Interactive Voice ... and chatbots primarily within Five9 Studio 7 and Genesys Cloud Developer (Architect) environments. * Conversational AI Logic: Implement sophisticated Natural… more
- Insight Global (Newark, OH)
- …connecting MuleSoft to ServiceNow (this is done to gather data from Fiserv and push it into ServiceNow as well as their IVR phone system + Mortgage Application ) ... and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to ###@insightglobal.com.To learn… more
- Consumer Cellular (Scottsdale, AZ)
- …working with NICE CXone IVR . We are looking for an experienced CXone Developer to assist in a new implementation of CXone. Our Telecom Specialists work within a ... into custom CRM, develop documentation. + Create, maintain, and update CXone IVR scripts/code using CXone Studio and Snippets. + Support the integration of… more
- Resideo (Aurora, IL)
- …the subject matter expert of our CCaaS (Contact Center as a Service) application . This selected candidate will be responsible for ensuring the platform is ... and optimize Content Guru storm(R) platform features, including call flows, IVR , skills-based routing, agent profiles, queues, and reporting dashboards; Ensure… more
- The Cigna Group (Santa Monica, CA)
- …enterprise-wide capabilities that power personalization and omnichannel engagement across Email, SMS, IVR , Bot, and more. Your role spans strategy and execution: * ... decisions with ROI and migration execution. * Proven record improving developer experience and driving adoption (docs, samples, enablement) with measurable platform… more
- CVS Health (New York, NY)
- …skills a plus) + Working knowledge of AMPscript + Salesforce Platform Developer certification preferred, with an understanding of how journeys function in Salesforce ... messaging, deliverability); as well as best practices in direct mail, SMS, phone call/ IVR , and mobile/SMS messaging + Strong quantitative skills and desire to make… more
- Capgemini (El Paso, TX)
- …establish procedures that achieve business objectives. + Expertise/Experience with the application and infrastructure ecosystem in terms of Products and technologies ... Knowledge Management (KM), Quality Assurance (QA), Training, Technology (CRM/KM, IVR /ACD, WFM, QM, etc.), Performance Management, Financial Management, Contract… more