- Capgemini (New York, NY)
- … Developer with a minimum of 5 years of experience in application development, specializing in multichannel self-service IVR and OmniChannel Orchestration ... Genesys_Senior Developer At Capgemini Engineering, the world leader in...**Key Responsibilities:** + Design, develop, and implement multichannel self-service IVR and OmniChannel Routing solutions using Genesys Cloud CX… more
- Capgemini (New York, NY)
- Genesys Senior Developer / Functional Consultant At Capgemini Engineering, the world leader in engineering services, we bring together a global team of engineers, ... Description - Grade Specific** We are looking for a highly experienced Genesys Senior Developer / Functional Consultant with 5 to 9 years of hands-on experience in… more
- EchoStar (Englewood, CO)
- …to the 3 company-wide assessments.** We are looking for a talented **Senior UX/UI Designer/ Developer ** with expertise in **AWS Connect** to join our IT team. In this ... design of user interfaces for customer-facing tools, including self-service portals, IVR systems, chatbots, and agent dashboards, ensuring a seamless and intuitive… more
- Cognizant (Bridgewater, NJ)
- …in** **Newark, NJ.** **Responsibilities** . Minimum 3-5 years of application development experience implementing multichannel self-service/ IVR and Omni-Channel ... **Genesys Cloud CX Developer ** We're seeking a skilled Genesys Cloud CX... to design, develop, and optimize multichannel self-service and IVR solutions. This role focuses on creating seamless customer… more
- NTT DATA North America (Jacksonville, FL)
- **Sr. Python Gen AI Developer -** **25-05332** **1yr+ Duration** **Hybrid/Onsite in Either Irving, TX or Jacksonville, FL** **W2 ONLY - Must be able to Work Directly ... **NTT DATA's Client is seeking a Python Gen AI Developer to join their team HYBRID in Irving, TX...scikit learn, Tensor flow etc., + Experience with Chat, IVR , Banking will be plus + Google Cloud (GCP)… more
- Citigroup (Irving, TX)
- …Skills: Familiarity with front-end technologies (HTML, CSS, JavaScript). Knowledge of IVR Contact Center domain Application security management understanding ... join us. We'll enable growth and progress together. The Full Stack Java Developer is a senior level position responsible for establishing and implementing new or… more
- Cognizant (Columbia, SC)
- **Five9 app Developer ** **Role and Responsibilities:** . Independently design and develop data, software, or technology solutions to answer scientific or business ... Routing and CTI, Automatic Call Distribution (ACD), Interactive Voice Response ( IVR ), Call Recording, Workforce Management and Quality Assurance for multi-channel… more
- Cognizant (Bridgewater, NJ)
- …Developer ** **Role and Responsibilities:** Minimum 3-5 years of application development experience implementing multichannel self-service/ IVR and Omni-Channel ... Orchestration Routing on Genesys Cloud CX. - Functional and hands-on experience on development on Voice and Non-Voice (SMS, Email, Chat, Voice Bot, etc.) applications solutioning using Genesys Cloud CX Architect. - Thorough understanding of Genesys Framework,… more
- Insight Global (Newark, OH)
- …connecting MuleSoft to ServiceNow (this is done to gather data from Fiserv and push it into ServiceNow as well as their IVR phone system + Mortgage Application ) ... and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to ###@insightglobal.com.To learn… more
- Resideo (Louisville, KY)
- …the subject matter expert of our CCaaS (Contact Center as a Service) application . This role is responsible for ensuring the platform is configured, optimized, and ... and optimize Content Guru storm(R) platform features, including call flows, IVR , skills-based routing, agent profiles, queues, and reporting dashboards; Ensure… more
- Amazon (Dallas, TX)
- …center technology architect, enterprise IT Architect or senior contact center developer working with leading contact center technology platforms and applications, ... Salesforce, etc. - 1+ years designing and implementing NLP/NLU ( IVR or chat) solutions using at least one major...and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview… more
- Amazon (Atlanta, GA)
- …center technology architect, enterprise IT Architect or senior contact center developer working with leading contact center technology platforms and applications, ... Salesforce, etc. - 3+ years designing and implementing NLP/NLU ( IVR or chat) solutions using at least one major...and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview… more
- Capgemini (El Paso, TX)
- …establish procedures that achieve business objectives. + Expertise/Experience with the application and infrastructure ecosystem in terms of Products and technologies ... Knowledge Management (KM), Quality Assurance (QA), Training, Technology (CRM/KM, IVR /ACD, WFM, QM, etc.), Performance Management, Financial Management, Contract… more