- Alight (IN)
- …focused testing involving contact center solutions including call center routing and management, IVR and integrations with other systems. + Work closely with CRM and ... and supporting cloud contact center solution including call center routing, IVR design and integrations. + Strong understanding of contact center technologies… more
- New York State Civil Service (Albany, NY)
- …Yes Agency Information Technology Services, Office of Title Information Technology Specialist 2 Programming (NY HELPs) - 7531 Occupational Category IT Engineering, ... employees with one year of permanent competitive service as an Information Technology Specialist 2 or Information Technology Specialist 2 Programming, G-18; OR… more
- MTA (New York, NY)
- Senior Process Specialist Job ID: 7499 Business Unit: MTA Headquarters Location: New York, NY, United States Regular/Temporary: Regular Department: HR Center of ... May 22, 2024 Description JOB TITLE : Senior Process Specialist SALARY RANGE : $49,562 - $82,603 DEPT/DIV :...Management and Genesys Cloud or other Interactive Voice Response ( IVR ) system. + Familiarity with performance metrics and ability… more
- University of Michigan (Ann Arbor, MI)
- Research Area Specialist Assoc Apply Now **Summary** The Research Program on Cognition and Neuromodulation Based Interventions is seeking positive, highly motivated ... + Train other staff in tDCS, eye tracking and iVR techniques + Participates in data analysis + Transport...Detail** **Job Opening ID** 249254 **Working Title** Research Area Specialist Assoc **Job Title** Research Area Specialist … more
- Chervon North America (Grand Rapids, MI)
- …We are seeking a highly organized and detail-oriented Contact Center Queue Specialist to join our dynamic team. The ideal candidate will be responsible ... ensure a smooth and seamless customer experience. The Contact Center Queue Specialist will collaborate with various teams to implement strategies for reducing wait… more
- LA Care Health Plan (Los Angeles, CA)
- Quality Management Nurse Specialist RN II Job Category: Clinical Department: Quality Improvement Location: Los Angeles, CA, US, 90017 Position Type: Full Time ... net required to achieve that purpose. Job Summary The Quality Management Nurse Specialist RN II is responsible for overseeing the clinical aspects for quality… more
- Bank OZK (Little Rock, AR)
- Call Center Specialist I-Customer Service + Job ID: 14138 + Functional Area: Call Center + Position Type: Full-Time Regular + Experience Required: 1 - 3 Years + ... in systems, processes, and procedures. + Performs assigned interactive voice response ( IVR ) responsibilities. + Maintains good attendance and punctuality to work. +… more
- Texas Tech University Health Sciences Center - El Paso (El Paso, TX)
- **37385BR** **Extended Job Title:** Patient Services Specialist (Contact Center/Transmountain) **Org Level 1:** Texas Tech Unv Hlth Sci Ctr El Paso **Position ... patients regarding a variety of other inquiries not specified in the first 3 IVR options + Answers and handles contact center prescription refill calls and routes… more
- Centene Corporation (Carson City, NV)
- …workplace flexibility. **Position Purpose:** The Senior Quality Improvement Specialist is responsible for coordinating assigned regulatory, accreditation, clinical ... project-related communication including, but not limited to, member/physician mailings, IVR scripts, emails, business plans, graphics, and maintains minutes and… more
- ABM Industries (Atlanta, GA)
- **Overview** The Marketing Automation Specialist is a key player in executing our marketing strategy through hands-on, execution-focused responsibilities. In this ... (Workfront preferred, Asana, Trello, etc.) + Preferred + Google Analytics a plus + IVR Phone Systems (Invoca, Aircall, etc.) a plus + Data Visualization Tools (eg,… more
- Bank OZK (Little Rock, AR)
- Call Center Consumer Loan Specialist + Job ID: 13690 + Functional Area: Call Center + Position Type: Full-Time Regular + Experience Required: 1 - 3 Years + Location: ... in systems, processes, and procedures. + Performs assigned interactive voice response ( IVR ) responsibilities. + Maintains good attendance and punctuality to work. +… more
- Fedcap (Brewer, ME)
- …evaluation, TANF work requirements/hours and need for accommodations. + Ensures utilization of IVR at all WEP sites. + Aims to help participants get jobs consistent ... degree and/or equivalent experience. + Experience working as a placement specialist in a non-profit environment, preferred. QUALIFICATIONS: To perform this job… more
- Covenant Health Inc. (Knoxville, TN)
- …Performs 3-D angiography cath volume measurements and intraprocedural CT scans. The IVR tech is expected to exercise independent judgement and discretion in ... other departments, as well as other Covenant Facilities in IVR /Hybrid/Cath Lab. Maintains established policies and procedures, objectives, quality assurance… more
- Covenant Health Inc. (Knoxville, TN)
- …Performs 3-D angiography cath volume measurements and intraprocedural CT scans. The IVR tech is expected to exercise independent judgement and discretion in ... other departments, as well as other Covenant Facilities in IVR /Hybrid/Cath Lab. Maintains established policies and procedures, objectives, quality assurance… more
- ChenMed (Chicago, IL)
- …approved (when needed). + Schedules patient (Preferred Providers List of Specialist ) and notifies them of appointment information, including, date, time, location, ... etc. + Uses Web IVR to generate authorizations (Availity, Careplus, Healthhelp NIA and...patient was notified. + Referrals have been sent to specialist office & confirmed receipt. + Prepares and actively… more
- ChenMed (Riviera Beach, FL)
- …approved (when needed). + Schedules patient (Preferred Providers List of Specialist ) and notifies them of appointment information, including, date, time, location, ... etc. + Uses Web IVR to generate authorizations (Availity, Careplus, Healthhelp NIA and...patient was notified. + Referrals have been sent to specialist office & confirmed receipt. + Prepares and actively… more
- ChenMed (Orlando, FL)
- …approved (when needed). + Schedules patient (Preferred Providers List of Specialist ) and notifies them of appointment information, including, date, time, location, ... etc. + Uses Web IVR to generate authorizations (Availity, Careplus, Healthhelp NIA and...patient was notified. + Referrals have been sent to specialist office & confirmed receipt. + Prepares and actively… more
- Trinity Health (Clinton, IA)
- …orders over 5 days. + Schedules patient (Preferred Providers List of Specialist ) and notifies them of appointment information, including date, time, location, etc. ... + Uses Web IVR to generate authorizations (Availity, Careplus, Healthhelp NIA and...patient was notified. + Referrals have been sent to specialist office and confirmed receipt. + Effectively communicates the… more
- Bassett Healthcare (Cooperstown, NY)
- …through various funds (Tribute, Bob Simon, Dialysis etc.) Processes electronic prescriptions, IVR refill requests and prescriber refill responses in a timely manner ... such as Pyxis super-user, stock maintenance and ordering, training specialist , cancer center technician, allergy preparation, etc Participates effectively to… more
- Arizona Public Service (Phoenix, AZ)
- …Certification as Oracle Utilities Customer Care and Billing (CC&B) implementation specialist . + Advanced in-depth technical knowledge of Oracle Utilities Customer ... with various edge systems like utility website, Meter Data Management MDM), AMI, IVR , Payment channels etc. + Knowledge of CC&B schema and skill to write… more