- Covenant Health Inc. (Knoxville, TN)
- …data. Performs 3-D angiography cath volume measurements and intraprocedural CT scans. The IVR tech is expected to exercise independent judgement and discretion ... Overview Interventional Radiology Technician Part Time, 48 Hours per pay period,...other departments, as well as other Covenant Facilities in IVR /Hybrid/Cath Lab. Maintains established policies and procedures, objectives, quality… more
- Bassett Healthcare (Oneonta, NY)
- …the best quality of life possible. What you'll do Inpatient Pharmacy Technician Performs pharmacy technician duties in hospital inpatient pharmacy. Performs ... a wide variety of tasks under direct pharmacist supervision. The technician provides excellent customer service to caregivers and patients, is involved in most… more
- Actalent (Golden, CO)
- Description The Customer Experience Technician is responsible for providing a superior customer experience to customers and a supportive environment for the best ... patient care. In addition, the CXC Technician will be responsible for handling high volume phone...doctors' offices - Calls patients about new prescriptions and IVR requests - Calls doctors for refill requests -… more
- Actalent (North Salt Lake, UT)
- PHARMACY TECHNICIAN CUSTOMER EXPERIENCE SHIFT: + M-F 8-5:30/6, one Saturday a quarter required 8-12, never on major holidays + Training is 8-4:30 for first 4-6 ... equivalent + Current CPhT Certification (Registered with DORA as a licensed technician or provisional license) Description The Customer Experience Technician is… more
- Actalent (Madison, WI)
- Job Title: Pharmacy Technician CXC Technician Job Description The Customer Experience Technician is responsible for providing a superior customer experience ... from patients and doctors' offices. + Call patients about new prescriptions and IVR requests. + Contact doctors for refill requests. + Maintain compliance with… more
- Omaha Children's Hospital (Omaha, NE)
- …preparation, labeling and delivery of pharmaceutical care. + Dispensing Software System + IVR System + Retrieval of Policy and Procedures from the Intranet + ... keyboard/computer skills. **Licenses and Certifications** + PHRMTECH-R - Registered Pharmacy Technician Current and valid registration with the State of Nebraska is… more
- CAI (Lyon Station, PA)
- …Type** Full time **Worksite Flexibility** Onsite **Job Summary** As a Telecom Technician , you will administer voice solutions for over 1,500 users, providing support ... communication skills. **Job Description** We are looking for a **Telecommunications Technician ** **.** This position will be **full-time** and **onsite in Lyon… more
- Citigroup (Irving, TX)
- …Operations & Technology teams are charged with a mission that rivals any large tech company. Our technology solutions are the foundations of everything we do from ... including workflow, live chat, chatbot platforms, and Interactive Voice Response ( IVR ) systems. + Leverage expertise in cloud technologies (AWS, Azure),… more
- Citigroup (Irving, TX)
- …Operations & Technology teams are charged with a mission that rivals any large tech company. Our technology solutions are the foundations of everything we do from ... including workflow, live chat, chatbot platforms, and Interactive Voice Response ( IVR ) systems. + Leverage expertise in cloud technologies (AWS, Azure),… more
- Motion Recruitment Partners (Charlotte, NC)
- …and text translations + Knowledge and understanding of Interactive Voice Response ( IVR ) + Knowledge and understanding of contact center environments and associated ... telephony technologies including Interactive Voice Response ( IVR ) systems and routing platforms (ie Five9, Dialogflow CX,...are required + Work with Product Owner/Product Managers and Tech partners to confirm issues identified during testing and… more
- Walmart (Sunnyvale, CA)
- …will: + Contribute to the design of new features and future vision of Conversational IVR . + Review the code and architectural ideas of your peers + Advocate for ... at all levels **Our teams typically use the following tech :** + Java, C#, Python, and NodeJS for our...Engineering, or a related technical field. **About Walmart Global Tech ** Imagine working in an environment where one line… more
- Citigroup (Irving, TX)
- …Operations & Technology teams are charged with a mission that rivals any large tech company. Our technology solutions are the foundations of everything we do from ... Operations & Technology teams are charged with a mission that rivals any large tech company. Our technology solutions are the foundations of everything we do from… more
- Humana (Chicago, IL)
- …often focus on automating workflows, modernizing legacy platforms, AI chatbots and IVR , and enhancing data integrity to support efficient and accurate insurance ... services. + ** Tech Strategy:** Tech Strategy shapes the vision and roadmap for Humana's technology landscape, ensuring alignment with business objectives and… more
- BJC HealthCare (St. Louis, MO)
- …procedures in at least one advanced imaging modality (defined as MRI,CT, IVR , Mammography, Bone Density, Cardiac Catherization) on adults and/or pediatric patients ... and/or new employees. Provides continuing mentorship to adv. mod tech , adv. mod senior tech , and Adv. Mod CI. **Responsibilities** + Prepares patient and… more
- Humana (Washington, DC)
- …multi-channel lifecycle marketing experiences (email, mail, SMS, app, web, call center, IVR ) tailored to member needs and Next Best Action (NBA) strategy. + ... journeys and content personalization at scale. + Partner with data, analytics, and tech teams to build and continuously refine segmentation, scoring models, KPIs and… more
- CVS Health (New York, NY)
- …+ Manage vendor interactions for direct mail, phone calls, and innovation tech partnerships. + Execute Quality Assurance/User Acceptance Testing for campaigns, in ... with some combination of email, direct mail, SMS ( _Short Message Service_ ), IVR ( _Interactive Voice Response_ )/phone, paid media, and/or web). + 2+ years of… more
- Citigroup (Jacksonville, FL)
- …especially those focused on workforce management (WFM), telephony infrastructure, and AI- tech enablers. The role requires a thorough understanding of contact ... and deploy recommendations in optimal manner, including capacity planning, IVR management, agent skilling, real-time performance monitoring, technology enhancements,… more
- BioLife Plasma Services (Chicago, IL)
- …Integrations** : + Implement advanced call center technologies, such as AI, IVR systems, CRM tools, and workforce management platforms. + Monitor industry trends ... behavior. + Collaborate with IT teams on the implementation of the tech stack and troubleshoot/resolve technical issues. **Team Leadership and Development** : +… more
- Bank of America (Seattle, WA)
- …responsible for identity and access management for all channels - mobile, desktop, IVR , contact center etc., We are looking for a strong hands-on engineering talent ... coding and best practices + Excellent interpersonal communication skills for tech and business conversations **Desired Qualifications:** + Experience in Identify and… more
- EMCOR Group (Smyrna, GA)
- …ensure proper protocol is followed on every call including Multi-Site Accounts IVR processes, customer on-site scheduling, check in procedures and contacts, and ... the DSM. Level 1 Coordinator, Level 2 Quality Assurance + Weekly complete technician payroll process to ensure completeness and transition to Payroll + Create,… more