- CGI Technologies and Solutions, Inc. (Washington, DC)
- **Tier 1 Helpdesk Lead and Analyst ** **Category:** Service Desk / End User Services **Main location:** United States, District of Columbia, Lebanon ... to join a growing and dynamic program to lead a client-facing Momentum Tier 1 Help Desk...to management team. * Ensure smooth coordination of help desk tickets in line with our Service … more
- Robert Half Technology (Itasca, IL)
- Description We are seeking a dedicated and experienced Lead Help Desk Analyst to oversee and manage the delivery of technical support to end users. In this ... in Microsoft technologies, Windows environments, and end-user support to ensure service excellence, adherence to SLAs, and proactive issue resolution. If you're… more
- Binghamton University (Binghamton, NY)
- …Professional Posted On: Mon Apr 28 2025 Job Description: Budget Title: Lead Programmer/ Analyst (SL-3) Salary: Commensurate with experience Binghamton University ... Information Technology Services is looking for a Help Desk Support Analyst to join our Client...and monitor all referred calls to ensure the best service level possible is provided to the University community.… more
- CAI (Montgomery, AL)
- …Type** Full time **Worksite Flexibility** Remote **Job Summary** As a Bilingual (Portuguese/English) Service Desk Analyst , you will be responsible for ... looking for a bilingual customer service -oriented Bilingual Service Desk Analyst to provide...May perform other job duties as directed by Team Lead or Service Delivery Leader **What You'll… more
- Owens & Minor (Annapolis, MD)
- …such as experience, skills, education and location. **Position Summary** The Sr. Pricing & Deal Desk Analyst is a critical support role within the Deal Desk ... working day + 401(k), eligibility after one year of service + Employee stock purchase plan + Tuition reimbursement...entire portfolio to maximize value. The role assumes a lead position in the RFP/bid proposal process for our… more
- Link Solutions Inc (Frederick, MD)
- …CCNA Security, GICSP, GSEC, SSCP, etc.). + 5-7 years experience within a Help/ Service Desk environment. + Experience with remote connection and troubleshooting ... Services and Development. Link Solutions is seeking a Help Desk Support Analyst (Senior-Level) to join our...will work as part of Tier 1 and 2 service teams to ensure a timely response to … more
- CBRE (Redmond, WA)
- Field Support Analyst - (Help Desk ) Job ID 227892 Posted 15-Jul-2025 Service line GWS Segment Role type Full-time Areas of Interest Data & Analytics ... America **About the Role** As a CBRE Field Support Analyst , you will provide support to the Digital &...accurate records of issues and resolutions in the help desk ticketing system. Install, configure, and update software and… more
- Trinity Health (Livonia, MI)
- …their issue during first contact, may request assistance from Senior IS Service Desk Support. Resolves problems for various applications, password reset/unlocks, ... be in a high volume call center style environment.** Preferred Skills: Service Now, Microsoft O365 suite, Azure, and Multi-factor authentication.** Under general… more
- Children's Mercy Kansas City (Kansas City, MO)
- …and resource for helping gather and report call trends and issues reported into the Service Desk . Senior Analyst will follow precedents and procedures and ... of children beyond the walls of our hospital. Overview Service Operations Senior Analyst is a subject...support to internal users on support issues and coordinates Service Desk support efforts for triaging, escalations,… more
- TECO Energy (Ybor City, FL)
- …utilizing our support tools (ServiceNow, CMDB, Express Metrix, IT Asset Management Tools, Service Desk .) (30%) 2. Validate, prepare and submit for payment all ... **Title:** Technology Asset & Vendor Management Analyst , Service Now Focus, Progression **Company**...of is deleted out of asset repository and all Service Desk request in the IT Asset… more
- Trace Systems Inc (Portsmouth, VA)
- Job Overview Job Title: IT Analyst Lead Job Location: Portsmouth, Virginia Job Responsibilities Trace Systems is looking to our growing Enterprise Services ... Group. As the IT Analyst Lead , you will be part of...equipment, etc.). Knowledge to operate software applications which support service desk operations (eg caller ticket documentation… more
- PNC (Pittsburgh, PA)
- …an opportunity to contribute to the company's success. As a Technology Solution Center Analyst Lead within PNC's CDS Pittsburgh organization, you can sit in ... web tickets - Remain current with support changes/updates - Adhere to Service Desk and Company Polices and Incident Management process **Job Description** +… more
- Citigroup (New York, NY)
- …to enable us to the be the best for our clients. The Apps Sup Tech Lead Analyst is a strategic professional who stays abreast of developments within own field ... production management group provides direct support to a diverse set of trading desk all trading under the "Rates" banner. Your responsibilities will be aligned to… more
- MyFlorida (Tallahassee, FL)
- …. Requisition No: 857437 Agency: Children and Families Working Title: OFFICE AUTOMATION ANALYST - 60000388 Pay Plan: Career Service Position Number: 60000388 ... OFFICE AUTOMATION ANALYST - 60000388 Date: Jul 24, 2025 The...of 1 year experience Experience in a fast-paced Customer Service Oriented environment Knowledge of MS Office suite as… more
- New York State Civil Service (Albany, NY)
- NY HELP Yes Agency Civil Service , Department of Title Business System Analyst Trainee 1/2 or Business System Analyst 1 Occupational Category Other ... Civil Service employees with one year of permanent, contingent permanent, or 55 B/C service as a/an Business System Analyst 1, if less than one year, you… more
- TD Bank (New York, NY)
- …office and other groups globally to mitigate risk and deliver world class service to our global client base. They provide operational support and control functions ... contact. The Fixed Operations team strives to create efficiency, improve client service levels and reduce operational risk. If you are industrious, collaborative,… more
- HCA Healthcare (Denver, CO)
- …subject matter expert to resolve incidents or fulfill requests received from the division Service Desk or other division or facility service resources, and ... subject matter expert to resolve incidents or fulfill requests received from the division Service Desk or other division or facility service resources;… more
- HCA Healthcare (Asheville, NC)
- …subject matter expert to resolve incidents or fulfill requests received from the division Service Desk or other division or facility service resources, and ... subject matter expert to resolve incidents or fulfill requests received from the division Service Desk or other division or facility service resources;… more
- Jackson National Life Insurance Company (Nashville, TN)
- …to business processes, skill or transactional priorities, and resource allocations to ensure service level adherence within the sales desk . + Assists with ... + Provides notifications and alerts to Sales Desk associates and other Desk Directors, ensuring established service levels of business processes are achieved… more
- DMS International (Virginia Beach, VA)
- US Navy Functional Analyst (Information Management) Data Management Services, Inc. (dba: DMS International) is a professional services firm headquartered in Silver ... throughout the continental United States. We prepare managers and executives to lead their workforce through customized learning solutions that drive the standards… more