- Public Storage (Plano, TX)
- …stocks trade on the New York Stock Exchange. **Job Description** The IT Service Desk Technician provides Level 1 telephone and Service Desk ... and hardware technical issues. Responsibilities + Triage and open service desk tickets for messages, self- service...personnel. + Process password and proxy access requests. + Level 1 troubleshooting for connection, network issues,… more
- ITW (Troy, OH)
- …Role for Help Desk Analysts at ITW Food Equipment Group: As a Service Desk Analyst or Level 1 Support professional, imagine being on the front lines, ... of assigned duties and responsibilities are dependent on the level and experience of the incumbent. To perform this...the IT supervisor in plans to better the IT Service desk in both streamline ticket creation… more
- City of New York (New York, NY)
- … Representative for the Citywide User Support Division. Under general direction, the Help Desk Level 1 Representative will serve as the "front-line" of ... Resource Management System (CHRMS), Remedy and others. The Help Desk Level 1 Representative will:...from initial call to resolution using the Remedy IT Service Management System; - Assist in collecting data to… more
- Citi Trends (Savannah, GA)
- …our team, growing with our company, and always seeking to provide an amazing level of service . **ESSENTIAL DUTIES AND RESPONSIBILITIES:** + Utilize your skills ... **Job description** **Role: Tech Desk Support Analyst** **Reports to: IS Manager** **Positions...center: 1 year (Required) + Customer support: 1 year (Preferred) + Customer service : … more
- Red River (Chantilly, VA)
- …Tier 1 Technician who is primarily responsible for working on a team at the Service Desk . The Tier 1 Technician is primarily responsible for working on a ... team at the Service Desk . This position will handle technical...+ Accept customer calls, alerts, and escalations from the Level 1 operations team within specified timeframes.… more
- Bozeman Health (Bozeman, MT)
- Position Summary: The Service Desk Technician resolves internal and external user problems and ensures correct operation of personal computers. Installs, ... education and experience may be considered. Preferred + One ( 1 ) or more relevant Information Technology certifications. Essential Job...technical documentation and standard operating procedures (SOPs) for the Service Desk team. + Utilizes IT … more
- Insight Global (New York, NY)
- …Requirements - 2-4 year Technical Degree OR equivalent experience as a Service Desk Analyst or Technical Support ( 1 -2+ years) - onsite support experience and ... the US/Europe/Asia is looking for an onsite Tier 2 Service Desk Analyst to join their 365,...experience supporting c- level /executives - Proven expertise with positive customer … more
- City of Detroit (Detroit, MI)
- Service Desk Analyst 2-3 Print (https://www.governmentjobs.com/careers/detroit/jobs/newprint/4966161) Apply Service Desk Analyst 2-3 Salary $41,958.00 ... reversion rights for internal candidates. ESSENTIAL JOB FUNCTIONS: The Service Desk Analyst 2-3 provides support to... Management Foundation Certification) within two (2) years of Level 1 designation * Bachelor's Degree in… more
- Extra Space Storage (Salt Lake City, UT)
- …so many of our employees recommend us as a great place to work. **Job Summary** The Service Desk Manager oversees the operations of the line I Service ... driving process improvements, managing escalations, and ensuring a high level of service delivery. The Manager will...and implement long-term strategies to grow and maintain the Service Desk function, balancing operational efficiency with… more
- CalSTRS (Sacramento, CA)
- …take it to the next level . Under the general supervision of the Service Desk Manager, the Information Technology Associate operates as the Service ... Job Posting: Service Desk Analyst State Teachers' Retirement...minimum of alternate range when applicable. **\# of Positions:** 1 **Work Location:** Yolo County **Telework:** Hybrid **Job Type:**… more
- Georgia Systems Operations (Tucker, GA)
- …Time Off Provides leadership and strategic direction for the Shared Services IT's Service Desk function, supporting GSOC, GTC, and OPC, ensuring customer ... Responsible for the supervision, management, maintenance and coordination of centralized IT Service Desk resources to ensure the timely delivery of superior… more
- City of New York (New York, NY)
- …ability to be flexible with schedule to ensure coverage is available between the Service Desk hours of 8:00am-5:30pm and/or for overtime availability, only when ... necessary. ASSIGNMENT AND CURRENT RESPONSIBILITIES The Service Desk Unit is part of a...coverage for meetings and/or assigned hours. With a certain level of independence, identify when issues should be escalated,… more
- TEKsystems (Huntsville, AL)
- …can't guarantee. This position is more like a Tier 1 .5, with 75% of calls being Tier 1 level and 25% being Tier 2. The main requirement is at least a year of ... Active Directory, Phone support, Technical support, Ticketing system, Help desk support, Service desk , Troubleshooting,...to detail -Works well in a team environment Experience Level Intermediate Level Pay and Benefits The… more
- V2X (Springfield, VA)
- …Counterintelligence (CI) Polygraph. Responsibilities + What You'll Do + The Service Desk Specialists are the Tier 1 team members of an Information Technology ... the desktop level . + The IT Enterprise Service Desk supports a wide array of...Security Certified Practitioner (SSCP) + Experience + Shall have 1 or more years of experience working in an… more
- COMSO, Inc (Fort Meade, MD)
- Help Desk Level 0 (PIPELINE) - TS/SCI...outage information to co-workers and customers + Provide tier 1 response to customer service requests received ... Baltimore Sun Media Group. Currently, we are seeking aHelp Desk Level 0 (Pipeline)to join our Team...10 hour a day Shift (0600 - 2200) Help Desk support as defined by first response/Tier 1… more
- GovCIO (Washington, DC)
- …Submit a referral to this job (https://careers-govcio.icims.com/jobs/5201/tier- 1 - service - desk -analyst/job?mode=apply&apply=yes&in\_iframe= 1 ... service requests, ensuring timely resolution and follow-up. Ability to follow senior service desk team member direction and quickly escalate issues that… more
- Chewy (Plantation, FL)
- …technical support in a fast-paced environment + Experience with enterprise ticketing systems + 1 + year service desk experience + Functional knowledge of ... Opportunity:** Chewy is seeking a highly motivated, customer focused ** Service Desk Analyst I** to join the...satisfaction prioritizing them in accordance with procedures and SLAs ( Service Level Agreements) currently in operation. This… more
- Beth Israel Lahey Health (Charlestown, MA)
- …not just taking a job, you're making a difference in people's lives.** The Service Desk Analyst is responsible for delivering world-class support services across ... This includes logging, triaging, resolving, and timely follow-up of service requests/incidents. The Service Desk ...the accuracy of all logged information. 2. Responsible for Level 1 support providing basic to intermediate… more
- TEKsystems (Falls Church, VA)
- …interim DoD clearance is required, US Citizenship is required Description "A Service Desk Analyst (mid) provides Tier 1 customer support/ service to all ... solves complex and abstract problems within standard operating procedures (SOPs) and Service Level Agreements (SLAs). Duties include providing technical support… more
- TEKsystems (Austin, TX)
- …2+ years of experience working in a service desk or customer service environment Minimum 1 year technical support experience Minimum 1 year chat ... Lane, Austin, Texas, 78758, United States Number of Positions: 1 Start Date: 7/28/25 Duration: 18 months (Candidates have...Provides incident status updates to management and end-users per service level guidelines * Support and maintain… more