- Extra Space Storage (Midvale, UT)
- …of our employees recommend us as a great place to work. We're currently hiring for a Contact Center Project and Technology Manager at our contact ... Accounting area in a high-volume, high-energy office environment. We're currently hiring for a Contact Center Project and Technology Manager at our … more
- Hills Bank (IA)
- …Join Hills Bank and let us surprise you with even more perks! SCOPE: The Customer Contact Center Manager will lead Hills Bank's vision of creating "Customers ... accurate information, and in a timely manner. The Customer Contact Center Manager will directly...performing duties including the following: + Ensure that the Contact Center delivers quality customer… more
- The Hartford (Columbus, OH)
- …our team as we help shape the future. The Hartford's Enterprise Contact Center Platforms team is seeking a Manager , Data Engineering. This is a technical ... Manager Data Engineering - GE07AE We're determined to...quality , automation, DevSecOps / Data Ops for multiple Contact Center ARTs and contributes towards successful… more
- Stanford Health Care (Newark, CA)
- …of America) **This is a Stanford Health Care job.** **A Brief Overview** The Assistant Contact Center Manager (ACCM) acts as primary liaison between clients ... Care **What you will do** + Collaborates and assists Contact Center Manager to oversee...routing, reduce wait times, and improve overall customer experience quality . + Stays up to date with industry trends,… more
- HCA Healthcare (Nashville, TN)
- …**Introduction** Do you want to join an organization that invests in you as a Manager CCaaS Contact Center ? At Parallon, you come first. HCA Healthcare ... make a difference. We are looking for a dedicated Manager IT Contact Center like...capacity of the team members. Provide oversight to ensure quality and timeliness of work to implement the Parallon… more
- Walmart (Bentonville, AR)
- …for Walmart eCommerce, you will be responsible for day-to-day supervision of 3rd party contact center providers to support delivery of all operational KPIs. The ... Systems and/or Order Management Systems 2+ years management experience + Previous contact center experience + Project management experience (certification a… more
- HomeSafe Alliance (Columbus, OH)
- **Title:** Contact Center Quality Auditor **_HomeSafe Alliance_** is the single global household goods movement manager of over 300,000 Military ... Perform quality review of a subset of contact center customer interactions and/or processes to...improvement. + Monitor, evaluate and score contact center omnichannel communications against established quality assurance… more
- Walmart (Salt Lake City, UT)
- …will be responsible for managing external vendors, developing strong relationships, optimizing contact center performance and the day-to-day supervision to drive ... to positively impact the customer experience. The BPO Operations Manager will ensure our BPOs represent Walmart's vision, culture,...customer care centers + WFM experience a plus + Contact center vendor management experience a plus… more
- University of Miami (Medley, FL)
- …Miami/UHealth Department of UHealth Connect has an exciting opportunity for a Full Time, Sr Manager , Contact Center Operations to work in Medley. Core Job ... Summary: The Sr Manager , Business Operations evaluates, administers, and manages all business...+ Oversee and manage the outreach division of the contact center , including ambulatory referral management, imaging… more
- Bank of America (Scranton, PA)
- Contact Center Team Manager Scranton, Pennsylvania **Job Description:** **ABOUT US:** At Bank of America, we are guided by a common purpose to help make ... engagement, and updated skill set. **REQUIRED QUALIFICATIONS:** + 2 or more years of Contact Center experience + Demonstrated leadership experience in a call … more
- Vanderbilt University Medical Center (Nashville, TN)
- **Discover Vanderbilt University Medical Center :** Located in Nashville, Tennessee, and operating at a global crossroads of teaching, discovery, and patient care, ... **Job Summary:** Provides strategic leadership for the Brock Family Center for Applied Innovation (BFCAI) and will play a...This position will serve as the primary point of contact , responsible for fostering and managing these critical external… more
- Biomat USA, Inc. (Portland, OR)
- …as a ** QUALITY SYSTEMS MANAGER ** ! Please read on **Job Title:** CENTER QUALITY MANAGER **ESTIMATED SALARY RANGE:** $64,240.00 - $96,300.00 per year, ... and the disposition of the associated results. + Works in collaboration with the Center Manager to develop the staff's knowledge of their job function and… more
- Vanderbilt University Medical Center (Lebanon, TN)
- **Discover Vanderbilt University Medical Center :** Located in Nashville, Tennessee, and operating at a global crossroads of teaching, discovery, and patient care, ... of measurement, and provides the incentive to accomplish measureable outcomes. * Quality Management (Novice): Developing a systematic process of checking to see… more
- Mass Markets (Mesilla, NM)
- POSITION OVERVIEW EXPERIENCED CALL CENTER CONTACT TRACING SUPERVISOR SUPPORTING THE PUBLIC SECTOR Our team is looking for experienced call centercontact tracing ... to report to work at one of our physical contact center locations. To be considered for...Service Supervisor I position is responsible for ensuring call quality from start to finish, and pro-actively seeks ways… more
- Vanderbilt University Medical Center (Nashville, TN)
- …patient care, education, and research. **Organization:** HealthIT eStar Bridges **Job Summary:** The Manager IT leads and manages the Quality Assurance (QA) team ... **Discover Vanderbilt University Medical Center :** Located in Nashville, Tennessee, and operating at...and automated testing service for HealthIT software products. The Manager IT plans testing strategies for HealthIT projects and… more
- Mass Markets (Tampa, FL)
- …/ year - POSITION RESPONSIBILITIES WHAT DOES SOMEONE IN THIS ROLE DO? Contact Center Supervisors are responsible for the day-to-day activity and development ... this role, you will be responsible for ensuring call quality from start to finish, and pro-actively seeks ways...a professional, fast-paced environment + Strong understanding of the contact center environment and the key levers… more
- Koniag Government Services (Rockville, MD)
- …verify its validity._ Kadiak, a Koniag Government Services company, is hiring a highly qualified Contact Center Task Lead with experience managing a Contact ... and more. **Essential Duties and Responsibilities:** + Supervise and lead a team of Contact Center Agents to meet performance targets. + Monitor call center… more
- Zeiders Enterprises, Inc (Woodbridge, VA)
- …we do and our commitment to quality service. Summary The SECO Career Center Manager works as a full-time employee of Zeiders Enterprises, Inc. (Zeiders) and ... serving military spouses with education and career services via contact center operations. Reporting to the SECO...Center . + Closely collaborates with the MSEP Program Manager , Quality and Program Support Manager… more
- AAA Mid Atlantic (Forks, WA)
- …schedules include at least one weekend shift. The Supervisor l, Roadside Assistance Contact Center , is responsible for leading and coordinating the activities of ... a team of Roadside Assistance (RA) associates in a multi-channel Roadside Assistance Contact Center (RACC) which prioritizes Member safety. The Supervisor is… more
- University of Utah (Salt Lake City, UT)
- …community partners to ensure continuity and quality of service and care. The Center Manager works directly with Center leadership to ensure patient ... Number** PRN37503B **Job Title** PS Manager , Outpatient Clinic **Working Title** Center Manager , UUPHC **Job Grade** G **FLSA Code** Administrative **Patient… more