- Qualtrics (Seattle, WA)
- …over 5,000 people across the globe who think that's work worth doing. **Product Marketing Manager , CX ** **Why We Have This Role** AI is massively changing the ... AI-based solutions. We are seeking an experienced and strategic Product Marketing Manager to drive an evolution in our go-to-market strategy, positioning, and… more
- Wolters Kluwer (Chicago, IL)
- …America** . In the ** CX /UX Research Consultant** role, you will report to the ** Manager , CX /UX Research * DXG | UX/ CX COE** and contribute actively to ... ** CX /UX Research Consultant (Tax/Accounting) - Hybrid USA R0052491...research planning and execution, helping to turn user insights into actionable product improvements in our Firm Management… more
- Wolters Kluwer (Coppell, TX)
- …team in Wolters Kluwer Tax & Accounting North America. In this role, you will report to the Manager , CX /UX Research * DXG | UX/ CX COE and serve as a thought ... **Senior CX /UX Research Consultant (Tax & Accounting) - Hybrid...for our Expert AI conversational assistant by transforming user insights into impactful, actionable recommendations. This is an outstanding… more
- Vanguard (Malvern, PA)
- What you will have as an Advanced Data Analytics Manager + Problem solving skills: Ability to formulate a framework and roadmap to solve through complex and ... modeling to deliver a deep understanding of outcome drivers and curated insights /recommendations for next steps + Strong analytical skills, coupled with the ability… more
- NBC Universal (Universal City, CA)
- …and entertainment content. The spin-off is expected to be completed during 2025. The Manager Digital CX & E-Commerce is responsible for destination programs that ... design. + Experiencing establishing and elevating digital measurement and insights , reporting across all levels of the organization +...and brand research and ability to turn data into insights to drive engagement, conversion and loyalty. + A… more
- Bristol Myers Squibb (Princeton, NJ)
- …. **Position Summary:** We are seeking an experienced Associate Director, Customer Experience ( Cx ), Patient & Care Partner to lead the design and delivery of ... hybrid experiences. In this role, you will translate patient and care partner insights into services and features that measurably enhance the COBENFY journey. You… more
- Wolters Kluwer (Draper, UT)
- **Job Identification** Business title: Lead CX /UX Designer Department: Digital Experience Group (DXG) Location: Hybrid **Supervisory Relationships** Reports to: ... Director, CX /UX Design Supervises: This position has no direct line...including leveraging our Product Design System and incorporating customer insights /data to develop optimal solutions that drive competitive advantage.… more
- Comcast (Berlin, CT)
- …designed to help you build new skills, explore career paths, and gain insights from professionals from across the organization. At Comcast, we're committed to ... increased the dollar limit agents could credit customers without manager approval, streamlining service and reducing delays **Feedback-Driven Decision Making**… more
- H&R Block (MO)
- …company - one that defined an industry and is now leading its transformation. The Manager , Assisted Tax Preparation within the Product Support & Insights Team ... understanding of their behaviors and needs, and leverages data-driven insights to evolve H &R Bloc k's servic ing...key differentiator of our value proposition . As the Manager , Assisted Tax Preparation you will report to the… more
- Boll & Branch (NY)
- Boll & Branch is seeking an Associate Manager of Consumer Insights to join its Consumer Strategy & Insights team. In this role, you will serve as a strategic ... thought partner across the organization by uncovering insights that deepen our understanding of the customer and inform smarter decision-making. You'll analyze the… more
- The Hertz Corporation (Columbia, SC)
- We are seeking a Customer Experience Manager to lead CX strategy and improvement efforts across our Customer Operations (front-of-house) experience-where ... rental pickup and drop off experiences + Partner with Insights & Analytics to shape CX narratives and drive data-informed decisions + Identify and prioritize… more
- Paychex (Cincinnati, OH)
- …Join us to pursue your passion and unleash your potential. Overview The Manager , Customer Experience ( CX ) will be primarily responsible for managing a ... customer insights program to support internal and external client experience,...the leadership team, and ensuring the successful implementation of CX initiatives to increase business performance. The successful candidate… more
- Call Your Mother Deli (Washington, DC)
- …intersection of Marketing, Ops, People, and Tech and helps tie it all together. The CX Manager reports to the VP of Marketing and oversees part-time customer ... MANAGER BASED IN WASHINGTON, DC The Customer Experience ( CX ) Manager is the heartbeat of how...Translate guest data into actionable weekly, monthly, and quarterly insights and partner with Ops to close gaps. +… more
- The Hertz Corporation (Oklahoma City, OK)
- …our Service Recovery function for North America Customer Care. As the Manager of Service Recovery, you will ensure that when customers experience challenges, ... Policy teams to implement long-term fixes. + Champion "voice of the customer" insights from recovery cases to inform product, process, and training enhancements. +… more
- Global Industrial (Buford, GA)
- Assistant Manager , CEX Operations Date: Nov 29, 2025 Location: Buford, GA, US, 30518 Global Industrial For over 70 years Global Industrial has been an industry ... adherence) and partner with functional leads to address gaps. * Present insights and performance trends to mid- and senior-level stakeholders. 2. Cross-Functional… more
- Coinbase (Charlotte, NC)
- …science, and business analytics, our team transforms raw data into actionable insights through solid pipelines, scalable data models, and intuitive tools. By ... data pipelines or directly solving business problems and delivering insights . As the leader of the analytics engineering team,...of analytics engineers who will work closely with finance, CX , HR, compliance and data science teams. * *Architect… more
- SCI Shared Resources, LLC (Houston, TX)
- …Teams** : Work closely with Product Managers and other leaders to align on CX feature development and ensure that customer insights are incorporated into product ... and delivery of consistent, user-centric journeys by translating customer insights into actionable initiatives. The Director, Customer Experience partners closely… more
- Intuit (Oakland, CA)
- **Overview** Come join an innovative CX leadership team driving breakthrough growth and awesome customer experiences for TurboTax and Credit Karma! Intuit is seeking ... an experienced CX leader to lead a Credit Karma Customer Success...priorities, and developing the organization. **Responsibilities** + Strong people manager with a proven track record of leading winning… more
- Tucson Electric Power (Tucson, AZ)
- …you will do:** + Lead enterprise-wide data-driven decision-making by translating insights into strategies that enhance customer and employee experiences. + Design ... datasets using tools like SQL, Python, R, and Oracle to uncover actionable insights . + Knowledge and experience using program and applications such as Qualtrics, JD… more
- Walmart (Bentonville, AR)
- **Position Summary ** Senior Manager , Experience Research At Sam's Club, we're committed to being the membership you love the most. The Sam's Club Experience Design ... compelling storyteller and communicator, with the skillset of turning data and insights into a captivating narrative to guide decision makers and influence… more