- Nexthink (Salt Lake City, UT)
- …best practices for building a DEX team, embedding DEX in existing processes (eg, ITSM ), and building new DEX processes to ensure positive outcomes for your customers ... to quantify the value of outcomes. In partnership with the Account manager , participate in quarterly business reviews with key customer stakeholders to communicate… more
- Ascot Group (New York, NY)
- …Senior Vice President - IT Service Management. As a member of the Group ITSM leadership team, this position shapes and drives the service management strategy across ... When required, perform the role of the Major Incident Manager in alignment with Ascot's MI Processes and Procedures....re-occurrence. Acting as a Senior escalation point within the ITSM Function for US Business and IT Colleagues. Organize,… more
- Nagarro (New York, NY)
- …come in! Job Description We are looking for an experienced ServiceNow Project Manager to lead the implementation of ServiceNow for our client. The ideal candidate ... Functional Skills Strong ServiceNow project management experience, with expertise in CMDB, ITSM , ITOM, and custom workflows. Proven ability to deliver projects under… more
- CACI International, Inc. (Chantilly, VA)
- Operations Manager (ServiceNow) Job Category: Information Technology Time Type: Full time Minimum Clearance Required to Start: Secret Employee Type: Regular ... Travel: Local * * * The Opportunity: CACI is looking for an Operations Manager to provide hands-on technical guidance and oversight to a team of Platform Architects… more
- SPIROL International Corporation (Danielson, CT)
- …hold the world together. We are looking for an experienced IT Service Manager who values exceptional service and responsiveness to join our team in Danielson, ... role is 100% on site. As the IT Service Manager for SPIROL you will: Be responsible for the...in a management role. Relevant professional certifications, such as ITSM , ITIL, COBIT 5, CompTIA, CAPM, and/or commensurate work… more
- Compu-Vision Consulting, Inc. (Chelsea, MA)
- …accuracy and efficiency. Support CMDB integration with other IT Service Management ( ITSM ) processes and tools, such as Incident, Change, and Problem Management. Lead ... CMDB processes, tools, and best practices. Collaborate with the ITSM and Asset Management teams to ensure seamless integration...Dynamics: Expected to work closely with a Senior Project Manager and train team members. Customer-Centric: Must be a… more
- Flybridge Staffing (Boca Raton, FL)
- Job Description Flybridge Staffing is currently searching for a Senior Manager of IT Support for one of our clients in the South Florida area. This person is ... Desktop Support operations, including managing to KPIs and SLAs. Proficient with ITSM tools, call management, remote access, and monitoring tools. Familiarity with… more
- Okta (Washington, DC)
- …success through elevated technical maturity. The Opportunity As a Technical Account Manager (TAM) for Okta's Workforce Identity Cloud (WIC) and Customer Identity ... environment. 2+ years of experience as a Technical Account Manager (TAM) or comparable role such as Technical Consultant,...harness an external application to help drive business process ( ITSM , HR, etc) SaaS deployment such as Salesforce, Box,… more
- ValidaTek, Inc. (Arlington, VA)
- …validation. www.validatek.com Summary ValidaTek is searching for an Infrastructure Operations Manager to manage the day-to-day support of an IT infrastructure ... lines of accountability and will drive execution. The Infrastructure Operations Manager will provide customers day-to-day support by responding to, documenting,… more
- MCIM (Glen Allen, VA)
- …collaboration with users and industry organizations like The Uptime Institute. Senior Product Manager - MCIM Application Job Summary As the Senior Product Manager ... System (CMMS), Data Center Infrastructure Management (DCIM), IT Service Management ( ITSM ), and IT Asset Management (ITAM). Key Responsibilities Product Discovery &… more
- Talascend (Washington, DC)
- …training, testing, go-live, and post-implementation support. Collaborate with the Release Manager and other stakeholders to develop and refine release estimates and ... Experience with enterprise platform environments (eg, case management, workflow automation, ITSM ) is a plus. Strong organizational and interpersonal skills with the… more
- Sun Country Airlines (Minneapolis, MN)
- …IT organization using the ServiceNow platform. This role defines the strategy for ITSM , ITIL, ITOM, and ServiceNow practice. This role is expected to continuously ... role drives the use of Knowledge across the organization as the Knowledge Manager . This role is responsible for development work through their personal, internal,… more
- CACI International, Inc. (Oklahoma City, OK)
- Enterprise Service Desk Team Manager (Day Shift) Job Category: Information Technology Time Type: Full time Minimum Clearance Required to Start: Secret Employee Type: ... for an experienced, self-driven Enterprise Service Desk (ESD) Team Manager . As a first-line manager , you...certifications (eg, Security+ CE, CASP+, CISSP, etc.) Experience with ITSM Tools (ex: ServiceNow) Experience working in the Department… more
- SAP (Newtown Square, PA)
- …a (sub-)project lead or team lead for a service delivery. Support line manager in people development tasks. Deliver customer workshops and trainings. Support in ... transformation programs and projects; SAP ECC, SAP S4 Hana, ServiceNow ITSM , SAP FIORI, and HP Application Lifecycle Management; Identifying and Implementing… more
- CACI International, Inc. (Miami, FL)
- …with 3+ years in a leadership role IAITAM Certified IT Asset Manager (CITAM) Proven experience in managing global IT asset portfolios Strong understanding ... with enterprise-level IT asset management tools and integration with ITSM platforms (ServiceNow and WASP) Preferred Qualifications: Certified Software Asset… more
- KeyBank (Cleveland, OH)
- Location: 4900 Tiedeman Road - Brooklyn, Ohio 44144-2302 The Senior Quality Manager is a technical expert within the quality domain. This role drives the planning, ... testing into release management and change management within the ITIL/ ITSM process framework, Communicates accurate status/health information to delivery Project… more
- Strategic Staffing Solutions (Detroit, MI)
- STRATEGIC STAFFING SOLUTIONS (S3) HAS AN OPENING! Global IT Support Manager Location: Detroit, MI (On-site required) Duration: 12+ Months Role Type: W2 Contract ... Engagement SUMMARY We are seeking a seasoned Global IT Support Manager to lead and scale our worldwide IT support operations. This role is responsible for managing a… more
- Aisera (Palo Alto, CA)
- …Herring Top 100 Global Innovator; CIO Innovation Startup Award; CIO Review Top ITSM Solution; Aragon Research Hot Vendor; TiE50 Startup Award; and Silicon Review 50 ... improvement in production quality Reporting Structure Reports to Content Marketing Manager or CMO Collaborates with Marketing, Product, and Sales teams This… more
- Emory Healthcare/Emory University (Atlanta, GA)
- …the activities required for effective and efficient operation of those processes using ITSM best practices. + Leads work efforts to improve efficiencies across IT ... Service Management ( ITSM ) process lifecycles. + Functions as a lead business...members. + Provides feedback on junior staff performance to Manager . + Performs other responsibilities as assigned. **Preferred Qualifications:**… more
- Christensen Farms (Sleepy Eye, MN)
- …Join our team! Position Overview & Responsibilities The Information Services Manager with responsibility for Application Management and Analytics will oversee the ... of technical staff and managed service providers. From Our Manager "This is a great opportunity for you to...a great opportunity for you to grow your customer-focused ITSM career and have a real impact in a… more
