- Repligen (Waltham, MA)
- …role is based in Waltham, MA, and will report to the Senior Manager of Supplier Quality .Responsibilities Supplier Performance Monitoring and ... analyze, and report on monthly supplier performance data, including quality , delivery, and service metrics.Prepare and distribute supplier report cards… more
- Merck & Co. (Rahway, NJ)
- …Payments Manager will help lead the strategic direction, operational quality , and innovation of the credit union's payments ecosystem, including card services, ... end-to-end payment processing and servicing.Establish and track KPIs for performance , member experience, and operational efficiency.Risk & ComplianceMaintain strong… more
- Daiichi Sankyo, Inc. (Bernards, NJ)
- … of deliverables. Manage quality , efficiency, and resources for PV service providers/vendors.Measure and monitor performance of vendors against service ... and immune disorders. Job Summary: Manage Local/Global Pharmacovigilance (PV) service providers responsible for Call Center, individual safety case processing,… more
- Novo Nordisk Inc. (Plainsboro, NJ)
- …Are you ready to experiment with us? The Position The Senior Manager , Patient Support Data Intelligence is responsible for process improvement, technology, ... External relationships include relations with external consultants, patient support service providers and organizations. Essential Functions Connect with stakeholders… more
- Legend Biotech USA, Inc. (Raritan, NJ)
- …metrics; these metrics will range from employee engagement, safe behavior, quality performance (right first time), schedule adherence, and productivity ... 3-6 direct reports ranging from Associate Director, Senior Manager , and Manager .Oversee the hiring, development, and performance management of staff in a… more
- Novo Nordisk Inc. (Hackensack, NJ)
- …the NNI portfolio strategy in tandem with our marketing team, and balance performance with compassion to ensure that the latest therapies and products reach the ... improved patient health. Internally, the EDCS reports to the Endocrinology District Business Manager of the specific sales territory. The EDCS interacts on a regular… more
- Merck & Co. (Rahway, NJ)
- …IT Business Solutions, Management Process, Management System Development, Problem Management, Quality Assurance (QA), Resource Planning, Service Delivery, SLA ... allocating resources for cross-product delivery and coordinating with investment Manager to ensure appropriate coordination and forecasting.Communicate IT strategy… more
- ACROBiosystems Inc. (New York, NY)
- …fast growth in a global market over a challenging time by excelling through quality , performance , and innovation, empowering our employees with trust, value, and ... and companion diagnostics. We are committed to excellence in providing quality products and services and accelerating the process of therapeutic development.… more
- Sharecare (Nashville, TN)
- …daily support and management of the team. In addition, the Customer Service Manager is responsible for metric and quality performance monitoring. The ... direction of the Sr Manager of Customer Service , the Customer Service Manager ...Functions:** + **Team Supervision** **: Oversee daily operations and performance of customer service representatives.** + Manages,… more
- Genesis Healthcare (PA)
- …we serve. Responsibilities The Manager of Revenue Cycle Management Quality Assurance/ Performance Improvement is responsible for supporting and managing the ... improving the lives we touch through the delivery of high- quality care and exceptional service . As a...reports, tools and metrics for the purpose of measuring quality and/or performance problems and the systemic… more
- LGC Group (Gaithersburg, MD)
- …+ Monitor and report on service performance , using key performance indicators to measure service quality , customer satisfaction, and operational ... customers' products and workflows and are valued for their performance , quality , and range. LGC's purpose-built portfolio...We are seeking a highly skilled and experienced Application Service Manager to oversee the delivery and… more
- WTW (Charlotte, NC)
- …happen and know that our people are always the source of our success. The ** Performance Manager ** plays a vital role in driving excellence within the Member Care ... and quality assurance standards. + Provide coaching, mentorship, and performance feedback to support continuous growth and skill development. + Motivate the… more
- FCP Euro (Milford, CT)
- Position Overview FCP Euro is looking for a dynamic Manager of Quality and Training to elevate the performance of our Customer Service team and help ... routine service to complex technical automotive support. You'll turn performance data into powerful insights, champion a culture of growth and accountability,… more
- Transdev (Garden City, NY)
- Service Quality Manager The Service Quality Manager supports Transdev's contracted services agreement with Nassau County by providing hands on ... and exercises the full authority of the Company.Delivery of high- quality service to the riding public is...response necessary + Implement corrective actions to support on-time performance via dispatching to field staff, operators, etc. +… more
- Subaru of America (Sacramento, CA)
- …must obtain them within approximately twelve (12) months of starting in the District Service Quality Manager role. + Must possess a valid driver's ... to make case-by-case determinations while considering costs to the company and product/ service quality . + Educates retailer personnel to improve their… more
- Subaru of America (Pennsauken, NJ)
- …create exceptional vehicles that inspire and delight our customers. ROLE SUMMARY The Service Quality Engineering department ensures the rapid resolution of ... of automotive engineering to deliver vehicles that offer not only exceptional performance but also a unique blend of utility and adventure. Subaru's company… more
- The Boeing Company (Tukwila, WA)
- …us. **Boeing Defense, Space and Security (BDS)** has an exciting opportunity for a Product & Service Quality Manager to support the KC-46 Quality Team in ... procedures and develops organizational and technical strategies to improve performance + Provides education and coaching on the ...performance + Provides education and coaching on the Quality System. + Acquires and manages resources for a… more
- Atlantic Health System (Morristown, NJ)
- …and monitoring of multiple mediums to large quality and performance improvement strategies/initiatives at the enterprise, service line, site and ... The Manager of Performance Improvement for Behavioral... service line leadership, managers and coordinators. 5. Performance Improvement: Analyze quality metrics, patient outcomes,… more
- Veterans Affairs, Veterans Health Administration (West Haven, CT)
- …position is a full-time at 40 hours per week. GS-0644-12 Clinical Laboratory Scientist ( Quality Manager ) Duties include but are not limited to the following: ... specific assignments (including, Ancillary Testing Coordinator, Education Coordinator, Laboratory Information Manager , Quality Manager , Laboratory Manager… more
- Baystate Health (Springfield, MA)
- …both the I&T and Management divisions of BAS. Also included in the scope of this manager is the oversight of financial performance at BH Parent. BH Parent, and ... FTEs report to this Mgr of Budget & Business Performance . The Manager will lead these members...a desire to provide a high level of customer service are required as the position involves significant interaction… more
