- Epsilon, Inc (Alexandria, VA)
- …world class customer service . The Epsilon team is comprised of Service Desk (SD), Enterprise Request Fulfillment/Account Management (ERF), Major ... monitoring (MI), and Advanced Problem Resolution (APR) technicians. Our Service Desk Agents are the initial point...desk area, and two (2) years at a mid /senior level position, to include the following: + Two… more
- NuAxis Innovations (Washington, DC)
- …work through tracking systems to ensure a timely resolution. (ie: ITSM tool- CA Service Desk , SharePoint, etc.) + Provides targeted TIER 2 Support for ... an active WMATA PC Deployment Project + Partner with Service Desk ), Network Services Team, and the...Must possess functional hardware troubleshooting skills and at least mid -level Windows 7/Windows 10 experience. + Experience in configuring… more
- Polaris Industries (Plymouth, MN)
- …engage with frontline IT support roles that ensure smooth day-to-day operations: + **L1 Service Desk ** : Handle initial user issues and service requests. ... + **Platform** and **Database** management + **Collaboration** tools and enterprise systems **Information Security** Support the protection of digital assets… more
- Polaris Industries (Plymouth, MN)
- …will engage with frontline IT support roles that ensure smooth day-to-day operations: -L1 Service Desk : Handle initial user issues and service requests. -L2 ... Network administration -Platform and Database management -Collaboration tools and enterprise systems **Information Security** Support the protection of digital… more
- Leidos (Kansas City, MO)
- …of the Navy-Marine Corps Intranet, including cybersecurity services, network operations, service desk , and data transport. Ultimately, Leidos will support ... shore-based networks and data management to improve capability and service while also saving significant dollars by focusing efforts...also saving significant dollars by focusing efforts under one enterprise network. **What will you do as a Help… more
- Amentum (Washington, DC)
- As a Top Secret cleared Service Desk Support Specialist for this program, you will be working in an organization that's mission is to develop and operate the ... involves: * Receive and triage user-reported issues * Resolve user issues and service desk tickets efficiently by offering step-by-step guidance and support and… more
- Amentum (Washington, DC)
- As a Top Secret cleared Service Desk Support Specialist for this program, you will be working in an organization that's mission is to develop and operate the ... involves: * Receive and triage user-reported issues * Resolve user issues and service desk tickets efficiently by offering step-by-step guidance and support and… more
- Booker DiMaio, LLC (Baltimore, MD)
- …of experience managing Active Directory environments or servers. + Experience as a Service Desk Administrator of JIRA or other similar products. + Experience ... Baltimore, MD and the anticipated start date is in mid -November. + The initial duration is 7 months with...required. We are in need of a Senior Help Desk Specialist to provide IT software, hardware installation, maintenance,… more
- Link Solutions Inc (Sierra Vista, AZ)
- …appraised for CMMI ML3 for Services and Development. Link Solutions is seeking a PKI Service Desk Technician to join our team in Sierra Vista, Arizona. + Must ... (relocation incentive available) + Shift information below The PKI Service Desk Technician provides technical and system...technical and system support for the US Army Network Enterprise Technology Command (NETCOM) at Fort Huachuca. In this… more
- SAIC (Kings Point, NY)
- …for complex issues regarding response and resolution. Escalation point for Junior and Mid -level desk side engineers. Ability to act independently in a customer ... issues. Troubleshoots complex issues that were unable to be remediated by junior and mid -level engineers. Updates status of queued service requests with the IT … more
- PulteGroup (Tempe, AZ)
- …or equivalent experience and minimum 4-6 years prior relevant experience in IT support or service desk roles with at least 2 years in a leadership position. + ... position reports to the Senior IT Manager of the TSC & Provisioning & Service Management teams. Job Summary As an IT Manager, you contribute to information… more
- Mass Markets (Wichita, KS)
- …for Customer Service Agents to provide inbound support across customer service , help desk , technical assistance, and back-office operations. You'll represent ... some of the world's most recognized brands, delivering exceptional service and solutions. This is a mid -shift role, ideal for individuals who thrive in a… more
- Huntington Ingalls Industries (Springfield, VA)
- …Salary Range: $40,562.00 - $65,000.00 Security Clearance: TS/SCI Level of Experience: Mid This opportunity resides with Warfare Systems (WS), a business group within ... 7,000 professionals worldwide delivers all-domain expertise and advanced technologies in service of mission partners across the globe. Mission Technologies is… more
- THOR Solutions, LLC (Middletown, RI)
- THOR Solutions is actively seeking a mid -level Financial Analyst with experience in NAVSEA/Navy financial systems and processes to provide diverse program and ... a NAVSEA environment and proficiency with financial roles in the Navy Enterprise Resource Planning (Navy ERP) tool. Typical responsibilities include: + Develop,… more
- USAA (New York, NY)
- …special and impactful. **The Opportunity** We are looking for a SIU Investigator ( mid -level). This is a desk position. Within defined guidelines and framework, ... to empower our members to achieve financial security through highly competitive products, exceptional service and trusted advice. We seek to be the #1 choice for the… more
- Belay Technologies (Laurel, MD)
- …Linux System Administrator to join our intel team. + We are seeking a Mid -Level Linux System Administrator to work on a fast-paced team of system administrators ... troubleshooting and maintenance of Information Technology (IT) systems for critical enterprise applications. + The selected candidate would manage IT system… more
- Serco (Middletown, RI)
- …an accommodation with the application process please email: careers@serco-na.com or call the HR Service Desk at ###, option 1. Please note, due to EEOC/OFCCP ... + At least 2 years of hands-on experience administering Windows Enterprise environments, including Active Directory, Group Policy, Hyper-V Management, VMware ESXi… more
- Leidos (Quantico, VA)
- …of the Navy-Marine Corps Intranet, including cybersecurity services, network operations, service desk , and data transport. Ultimately, Leidos will support ... candidate will focus on the tracking and control of service assets in the IT infrastructure and collaborate with...also saving significant dollars by focusing efforts under one enterprise network. Other duties and responsibilities include, but are… more
- Serco (GU)
- …an accommodation with the application process please email: careers@serco-na.com or call the HR Service Desk at ###, option 1. Please note, due to EEOC/OFCCP ... and reconnaissance (C4ISR) systems. Serco's C4ISR mission support encompasses Enterprise Information Systems (EIS), Information Technology (IT) systems, Electronic… more
- Burlington (Edgewater Park, NJ)
- **Position Overview** We are seeking a proactive and experienced IT Service Desk Manager to lead the delivery of high-quality IT support across our retail ... This individual will be responsible for ensuring operational excellence of all Service Desk activities through ITIL-aligned processes, with a strong focus… more
