- Insight Global (New York, NY)
- …the Service Desk team - this team is encompassed of a virtual Tier 1, a virtual Tier 2 Application Support team and now onsite Tier 2 analysts. ... spanning across the US/Europe/Asia is looking for an onsite Tier 2 Service Desk Analyst to join...Password Resets, etc. -Windows 10; PC Laptop, Desktop and Mobile Device support -MS Office Productivity Suite… more
- Insight Global (Scottsdale, AZ)
- …region of the enterprise. Production based responsibilities include managing all escalated tickets for tier 2 support - software and hardware based. This is ... and Requirements - 5+ years of experience as a tier 2 Desktop Support Technician...- Experience imaging, upgrading, troubleshooting Windows 11, Mac, and mobile devices - Experience with break fix and troubleshooting… more
- V2X (Colorado Springs, CO)
- …and professionalism. As a Journeyman Network Operations Engineer ( Tier 2 ), you will provide mid-level operational support for enterprise network ... to battlefield. We bring 120 years of successful mission support to improve security, streamline logistics, and enhance readiness....a broader modernization effort. The Journeyman Network Operations Engineer ( Tier 2 ) plays a critical role in… more
- TEKsystems (Portland, OR)
- An Electronics Supplier in Milwaukie, OR is hiring an IT Support Technician - Tier II to join the team for a great opportunity! Job Duties: + Provide Tier II ... Install, configure, maintain, and monitor company PCs, laptops, and mobile devices + Support new employee onboarding...company PCs, laptops, and mobile devices + Support new employee onboarding and offboarding, including provisioning and… more
- AGI (Naperville, IL)
- **Description** **Position Title: Desktop Technician- Tier 2 ** **Compensation Range: $70,000-88,000 USD annual** **Department: IT** **Location: Naperville, IL, ... for managing and maintaining our customers workstations as a tier 2 technician, as well as interacting...operating systems such as: Windows, MAC + Experience with Mobile support (Android and iPhone) + Experience… more
- Comerica (Farmington Hills, MI)
- Job Description Contact Center Agent Tier 2 Summary This position is responsible for contributing to the overall success of our National Contact Center by ... skills. Strong verbal and written communication skills Successful completion of Internal Tier 2 Training Modules. Qualifications Position Qualifications + High… more
- Davis-Ulmer Sprinkler Co. Inc. (Beltsville, MD)
- …of emerging applications. Due to continued growth, we are looking for a Tier 2 Help Desk Technician to support our team in Beltsville, MD. In this role, ... Tier 2 Help Desk Technician Beltsville,...organizations to assess whether their existing storage, systems, networking, mobile , or collaboration infrastructures are equipped to support… more
- Motion Recruitment Partners (Grand Prairie, TX)
- …- Providing excellent customer service to internal and external Tier 1 and some Tier 2 support to users around Windows, O365, Outlook, Hardware and ... help troubleshooting technical issues with their computer. As a Tier 1/ 2 Technical Support Representative...troubleshoot software and hardware + Ability to configure and support all internet browsers. + Experience with mobile… more
- MUFG (Tampa, FL)
- …frameworks (ISO 27001, NIST 800 series, FFIEC, SOC2, FedRAMP, STAR, etc.) + Support inquiries from compliance teams such as IT risk management and internal and ... activities or trends both within and outside of the organization + Support the development of security operations detections, playbooks, and automations to ensure… more
- TekSynap (Washington, DC)
- …service desk call center support from 0600 - 1800 Monday - Friday. + Serve as the Tier 1 and Tier 2 point of contact for the Commission's users' IT needs ... end user support services for hardware and software. + Implement Tier 0 self-service capability for user password resets, frequently asked questions (FAQs), and… more
- Leidos (Ashburn, VA)
- **Description** Leidos is seeking an experienced Incident Response Analyst to support this highly visible cyber security operations center (SOC) for Customs Border ... Protection (CBP), cyber analysis, application development, and a 24x7x365 support staff. Department of Homeland Security (DHS), Customs and Border Protection (CBP)… more
- Amazon (Culver City, CA)
- …We are looking for an experienced Sr. Product Manager to lead our Free tier growth strategy globally covering all platforms ( mobile , web, Alexa). You'll work ... all listeners with our different tiers of service: Free tier customers get access to all the music ad-supported...Lead reviews with senior level executives Basic Qualifications - 2 + years of end to end product delivery experience… more
- RKON (Chicago, IL)
- …contact methods (phone, ticket (email/portal), chat, etc. + Provides Level 1 and 2 support for incidents (problem/issues) or service requests related to ... Analyst ( Tier 1), End User Engineering About us: RKON...and web/desktop versions including basic "how to" questions. + Support mobile device configuration, mobile … more
- City of New York (New York, NY)
- …Information Technology (BIT) seeks to hire one (1) IT Service Management Specialist to provide Tier I Technical support to all DEP end users. Under the direction ... office as well as remotely located. Escalates more complex and impactful issues to Tier II III support team. Troubleshoot to resolve technical issues related to… more
- Nevada County (Grass Valley, CA)
- Behavioral Health Therapist II - Mobile Access Team - $1,000 - $5,000 NEW...or before 12/13/12 and are returning to Nevada County) 2 .7% @ 55 Tier 2 ... hired on or before 12/13/12 and are returning to Nevada County) 3% @ 50. Tier 2 (Hired by a CalPERS employer between 7/2411-12/31/12 and coming to Nevada… more
- Walmart (Sunnyvale, CA)
- …+ Provides and supports the implementation of business solutions. + Provides ** mobile engineering** support to the business. + Troubleshoots business and ... super smart **Senior Software Engineers** to help build the top- tier **iOS** products. **About the Team:** Last Mile Delivery...driven projects with small to medium sized teams to support new functionalities and user experiences. + Serve as… more
- WM (Windsor, CT)
- …complex software for IT users desktops and mobile devices. Provides intermediate technical support (through Tier 2 ) for software and hardware of end-user ... the database. + Facilitates the resolution of tickets passed on to any Tier 3 support group, working with external vendors as needed. + Creates and updates … more
- Synergy ECP (Columbia, MD)
- …Job Type Full-time Description System Administrator Level 2 Provides support for implementation, troubleshooting ... operations, monitoring and problem resolution for all of the client/server/storage/network devices, mobile devices, etc. Provides Tier I (Help Desk) and … more
- Insight Global (Melville, NY)
- …. Skills and Requirements Minimum of 3 years experience in a tier 2 technical support position providing break/fix and ... Job Description This position provides operational support for all Desktop/Laptop and all End-User devices, including mobile phones, tablets, multi-function… more
- ARSIEM (Annapolis Junction, MD)
- … mobile devices, etc. + Provide Tier 1 (Help Desk) and Tier 2 (Escalation) problem identification, diagnosis and resolution of problems. + Provide ... + Provide Tier 1 (Help Desk) and Tier 2 (Escalation) problem identification, diagnosis and...operations, monitoring and problem resolution for all client/server/storage/network devices, mobile devices, etc. + Provide support for… more