- Leidos (Albuquerque, NM)
- …strong, sustainable, inclusive communities and quality affordable homes for all._ As a Mortgage Servicing Customer Service Representative, you will make a ... needs) + Bilingual (Spanish & English) **As a Mortgage Servicing Customer Service** **Representative,...loss mitigation specialist) + Minimum of 1 year of contact center experience or telephone customer service… more
- State of Georgia (Dekalb County, GA)
- Loan Servicing Specialist State Home Mortgage Georgia - Dekalb - Atlanta (https://careers.georgia.gov/jobs/57241/other-jobs-matching/location-only) Real Estate ... a versatile team player. Overview of Job Under the general direction of the Servicing Manager, this position performs a variety of loan servicing tasks. Primary… more
- PNC (Farmers Branch, TX)
- …City, Dallas, or Birmingham. As a Loan Support Analyst within PNC's Commercial Mortgage Backed Securities (CMBS) Servicing team, you will perform liaison ... and terminations, address upcoming maturities, and late charge waivers. * Prior customer service experience preferred. * Prior experience with Commercial Real Estate… more
- PennyMac (St. Louis, MO)
- …desired culture and values **What You'll Bring** + 1+ years of experience in customer contact or call center position or equivalent experience is required + ... platform and integrated business focused on the production and servicing of US mortgage loans and the...of Americans achieve aspirations of homeownership through the complete mortgage journey. **A Typical Day** The ** Customer … more
- Citigroup (O'Fallon, MO)
- …and will focus primarily and be relied on to ensure that Citi's mortgage servicing entities comply with all applicable state licensing requirements and ... _Citi, the leading global bank, has approximately 200 million customer accounts and does business in more than 160...the following functions and activities: + Assist in maintaining mortgage servicing and related licenses ("licenses") by… more
- Navy Federal Credit Union (Junction City, KS)
- …and spreadsheet software skills Desired Qualification(s) + Working knowledge of Navy Federal Mortgage Production and/or Servicing Systems + Working knowledge of ... Overview To interview and counsel members about first mortgage loans and to take mortgage ...reports, Navy Federal and investor requirements, etc.) + Maintain contact with the member, Realtor and/or seller during the… more
- M&T Bank (Buffalo, NY)
- …experience **Education and Experience Preferred:** + Data entry, payment processing, and/or mortgage servicing experience + Minimum of 1 year's relevant ... Mortgage ) criteria outside current system logic. + Maintain contact with internal business partners and external customers as...experience + Proven internal and external customer service experience + Proficiency with personal computers as… more
- Fifth Third Bank, NA (Cincinnati, OH)
- …FUNCTION: Under moderate supervision the Homeowner's Assistance Department Counselor initiates contact and provides assistance to consumer and mortgage loan ... customers who are in default. Counsels and guides the customer in order to achieve workout alternatives based upon...and interpretation of complex information. + Basic understanding of Mortgage lending and servicing . + Must be… more
- CTG (Cheektowaga, NY)
- …, broker, correspondent, settlement agent, loan officer, post-closing, loan delivery, mortgage servicing , mortgage accounting, funding and co-workers ... for CD Issuance is complete and accurate. + Proactively contact the Settlement Agents throughout collaboration process to obtain...a minimum of 1 year combined Closing experience and customer service experience, or in lieu of a degree,… more
- TEKsystems (Waco, TX)
- …facing contact . Great attention to detail and experience working in mortgage loan servicing . - Responsible for digitally combining packages and checking ... system to optimize business processes, meet regulatory requirements and customer care needs. This is all back office work,...- Maintain regular and punctual attendance. Top Skills Details: Mortgage Mortgage loan servicing FHA… more
- M&T Bank (Williamsville, NY)
- …the Bank by providing an outstanding service experience for inbound and outbound customer servicing events. Responds to incoming requests for information on Bank ... issue until resolution or escalation and follow-up with the customer once servicing is complete to ensure...customer service, sales or related experience Familiarity with Contact Center systems and frequently used forms, products and… more
- Bank OZK (Little Rock, AR)
- …position is responsible for ensuring the smooth and accurate closing of mortgage loans. This position involves preparing and reviewing all necessary documents, ... plays a critical role in finalizing the loan transaction, providing exceptional customer service, and ensuring a seamless transition to loan servicing .… more
- Regions Bank (Hattiesburg, MS)
- …into the careers section of the system. **Job Description:** At Regions, the Loan Servicing Single Point of Contact Specialist works with customers that are ... going through the foreclosure process as the sole point of contact for the borrower until their financial hardship is resolved. **Primary Responsibilities** + Acts… more
- Insight Global (Indianapolis, IN)
- …loss mitigation specialist) plus an additional year of customer service or contact center experience. Knowledge of FHA home mortgage programs and mortgage ... appropriate callers. Enter accurate and detailed information in a Customer Relationship Management application summarizing caller contact ...High School diploma or GED. At least 2 years mortgage servicing experience (ie loan servicing… more
- M&T Bank (Millsboro, DE)
- …complaints from various channels including written and email correspondence for mortgage servicing , originations and consumer lending products on behalf ... skills Strong problem-solving skills **Education and Experience Preferred:** Bachelor's degree Mortgage Servicing experience Knowledge of RESPA requirements M&T… more
- Citigroup (Wilmington, DE)
- …auditors. + Understand relevant laws, regulations, and best practices in mortgage servicing , debt collection and recovery. + Establish cross-functional ... your will (a) Use sophisticated analytical techniques to develop segmentation and contact strategies to optimize customer treatments (b) monitor performance and… more
- Banc of California (Carlsbad, CA)
- …duties related to records and collateral tracking of commercial, consumer and mortgage loans including control and storage of all paper and electronic loan ... imaging and filing of all loan related documents. + Provides effective customer service and assists in resolving problems within given authority. + Provides… more
- Banc of California (Santa Ana, CA)
- …documents. Interact with internal and external customers handling the more complex customer inquiries and requests. Perform all duties in accordance with the ... + Reconcile general ledger and call back daily work. + Provides effective customer service and assists in resolving problems within given authority; escalates when… more
- Regions Bank (Hattiesburg, MS)
- …careers section of the system. **Job Description:** At Regions, the Loan Servicing Account Solutions Specialist conducts inbound and outbound calls to resolve the ... delinquency status of past due customer accounts. **Primary Responsibilities** + Calls customers about early...and paperwork are properly and accurately completed + May contact outside parties to collect or clarify documentation This… more
- PennyMac (Plano, TX)
- … mortgage platform and integrated business focused on the production and servicing of US mortgage loans and the management of investments related ... mortgage journey. **Job Overview** As the **Bilingual** **Sales Contact Center Specialist** , responsibilities will include performing key functions within… more