- Wright-Patt Credit Union Inc. (Beavercreek, OH)
- myCUmortgage is hiring a Mortgage Servicing Member Care Representative - Full Time - Rotating Saturdays. The Member Care Representative provides ... mind for loan level interactions via multi-channels through the Member Care Center. The Member ...some secondary education is preferred. + Previous call center, mortgage servicing and customer service experience is… more
- PenFed Credit Union (San Antonio, TX)
- …employee; it's about being a part of the PenFed family. PenFed is hiring a (Hybrid) Mortgage Servicing Loan Care Specialist at our San Antonio, Texas service ... required. + Maintain availability to answer inbound calls from members regarding mortgage servicing issues while multi-tasking. + Maintain knowledge of federal,… more
- Navy Federal Credit Union (Vienna, VA)
- …documents throughout main office for imaging, filing and/or shipping to investors. Close opened mortgage servicing tasks as necessary - Narrow scope + Obtain and ... when necessary + Review system of records and update mortgage loan servicing system confirming receipt of...review and processing - Narrow scope + Resolve escalated member issues and problems such as a third party… more
- Navy Federal Credit Union (Winchester, VA)
- …and spreadsheet software skills Desired Qualification(s) + Working knowledge of Navy Federal Mortgage Production and/or Servicing Systems + Working knowledge of ... Overview To interview and counsel members about first mortgage loans and to take mortgage ...and investor requirements, etc.) + Maintain contact with the member , Realtor and/or seller during the entire loan process… more
- First National Bank of Omaha (Omaha, NE)
- …Segment Banking Consumer Collection and Recovery activities related to Branch Retail, Mortgage , DDA overdrafts and Small Business Banking for all markets within ... + Collection and Charge-off Recovery for all Individual Segment Banking Products: + Mortgage Loans - Bank-owned and all Investor Serviced (Fannie, Freddie, VA, FHA,… more
- Carrington (Westfield, IN)
- …call details, such as nature of call, customer comments, follow-up dates, etc., in mortgage servicing system. + Knowledge of Fair Debt Collection Practices Act ... + Customer service/call center experience preferred, but not required. + Banking, Mortgage /Loan Servicing industry experience preferred, but not required. +… more
- Carrington (Westfield, IN)
- …call details, such as nature of call, customer comments, follow-up dates, etc., in mortgage servicing system. + Perform other duties as assigned. + Knowledge of ... + Customer service/call center experience preferred, but not required. + Banking, Mortgage /Loan Servicing industry experience preferred, but not required. **Our… more
- Carrington (Westfield, IN)
- …call details, such as nature of call, customer comments, follow-up dates, etc., in mortgage servicing system. + Research and resolve a wide variety of customer ... Refer more complex or complicated calls to qualified team member . + Perform necessary steps to provide call resolution...telephone contact environment + Three (3) years or more Mortgage Loan Servicing industry experience **Our Company:**… more
- PNC (Columbus, OH)
- …As the Mass Affluent Customer Care Business Leader, you will be a senior member of PNC's Retail Banking organization reporting to our Head of Customer Care . ... the forefront of executing and influencing the enterprise Customer Care Center operational strategy to ensure attainment of all...development plans as we create a new routing and servicing strategy to enhance the customer experience and support… more
- University of Southern California (Los Angeles, CA)
- …our lending operations across a comprehensive portfolio that includes consumer, auto, mortgage , commercial, and collection services. In this pivotal role, the CLO ... reporting. The CLO's approach will be essential in enhancing the member experience and addressing their evolving needs. Additionally, improving employee engagement… more
- Charles Schwab (Westlake, TX)
- …existing legal team that supports CSB, CSPB and CS&Co's lending initiatives. As a member of the Banking, Retirement and Trust Legal Group in Schwab's Legal Services ... product (a non-purpose revolving line of credit secured by investment collateral), mortgage products, loans made by Schwab affiliates and the development of new… more
- Navy Federal Credit Union (Apple Valley, CA)
- …ensure team achieves and maintains product, service and business goals, including cross servicing of Navy Federal products and services + Assist with leading and ... of applicable federal regulations governing consumer lending and/or credit cards, mortgage and equity loans, savings and checking accounts + Working knowledge… more
- PNC (Chicago, IL)
- …to C-Suite level corporate clients. Ability to work independently and as a member of a project team. Degree preferences- Finance, Accounting, Economics This role ... economic data to determine impacts. Review and interpret loan documents and servicing agreements. Escalate issues accordingly and manage credit risk and compliance… more