- BCMC (Arlington, VA)
- …with the restoration of services. We are seeking a Cyber Incident Manager to support this critical customer mission. Responsibilities: - Correlating incident data ... years of directly relevant experience in cyber incident management or cybersecurity operations - Knowledge of incident response and handling methodologies - Having… more
- Honeywell (Houston, TX)
- …require significant travel as well as overnight travel (Understand the needs with the Hiring Manager ) + Commitment of 18 months to obtain and maintain L3 CEAT ... + Deal directly with and communicate effectively with plant operators, plant management, 3rd party vendors and other Honeywell personnel in support of service … more
- Synchrony (Phoenix, AZ)
- …Responsibilities:** + **Lead Transaction Fraud Strategy Development** + As the L3 owner, meet Operational Plan commitments and financial targets for transaction ... sales vs. mitigating fraud risk + Collaborate with authentication, fraud operations , special investigations, enterprise fraud team, and client / other teams… more
- NTT America, Inc. (Austin, TX)
- …escalated tickers in unique and complex client environments. + Coaches Service Desk, Operations Centre, and L3 teams offering technical expertise and pushing ... direction from the client, stakeholders, team lead, or senior manager , to perform operational tasks to resolve all escalated...cause of incidents and problems, responds to tickets where third line engineer teams were unable to fix the… more
- NTT America, Inc. (Southfield, MI)
- …escalated tickers in unique and complex client environments. + Coaches Service Desk, Operations Centre, and L3 teams offering technical expertise and pushing ... direction from the client, stakeholders, team lead, or senior manager , to perform operational tasks to resolve all escalated...cause of incidents and problems, responds to tickets where third line engineer teams were unable to fix the… more
- NTT America, Inc. (Richmond, VA)
- …escalated tickers in unique and complex client environments. + Coaches Service Desk, Operations Centre, and L3 teams offering technical expertise and pushing ... direction from the client, stakeholders, team lead, or senior manager , to perform operational tasks to resolve all escalated...cause of incidents and problems, responds to tickets where third line engineer teams were unable to fix the… more
- NTT America, Inc. (Richmond, VA)
- …with general direction from the client, stakeholders, team lead, or senior manager , to perform operational tasks to resolve all escalated incidents/requests in a ... cause of incidents and problems, respond to tickets where third line engineer teams were unable to fix the...and complex client environments. + Coaches L1, L2, and L3 teams offering technical expertise and pushing work down… more
- EMCOR Group (Oklahoma City, OK)
- …and reliability to meet or exceed defined service levels of data center operations . The Critical Facilities Technician is responsible for the overall operation of ... to completion. + Coordinates daily with a multitude of third -party vendors ensuring adherence to contracted SLAs and monitor...the issue(s). + Report and coordinate with Facility Project Manager and / or Deputy Project Manager … more