- Zions Bancorporation (Salt Lake City, UT)
- Zions Bancorporation has an opportunity for an Information Technology Operations Manager with cloud, application, ITSM , and strong operational leadership ... FTE/contractors, and professional services. Serve as a Technology Foundation Product Owner/Project Manager (POPM) through Agile/Kanban-style value delivery… more
- Temenos Group AG (San Francisco, CA)
- …Formore information, please visit www.temenos.com. THE ROLE The SaaS Service Delivery Manager role isrequired to ensure effective delivery of SaaS Cloud Services to ... a focus on customerservice and operation liaison. TheService Delivery Manager will manage multi-disciplined teams that support anadvanced infrastructure, utilizing… more
- Nexthink (Colorado Springs, CO)
- …best practices for building a DEX team, embedding DEX in existing processes (eg, ITSM ), and building new DEX processes to ensure positive outcomes for your customers ... with Sales, Solution Consulting, Professional Services, Customer Support, and Product teams to drive positive customer outcomes, operational success, and… more
- Ascot Group (New York, NY)
- …collaborate to find creative ways to deploy our capital in a true cross- product and cross-platform approach. These platforms work as one, deploying our capital ... IT Service Management. As a member of the Group ITSM leadership team, this position shapes and drives the...When required, perform the role of the Major Incident Manager in alignment with Ascot's MI Processes and Procedures.… more
- Appian Corporation (Arlington, VA)
- …team that's dedicated to accomplishing hard things. We are seeking a Customer Success Manager to join our team. You will serve as a strategic advisor to empower ... with internal and external partners. As a Customer Success Manager , your task will be to ensure progress against...and/or testing of enterprise technology solutions using a software product or platform, ideally in Saas/PaaS model (examples include… more
- Caterpillar (Irving, TX)
- …Provide integrations technical support including but not limited to service level manager for the managed service providing application support to ensure meeting ... report MQ health, server health and recommend improvements. Work with integration product vendor on platform issues and resolution. Provide support for change… more
- Perficient (St. Louis, MO)
- …of HRSD solutions in client environments Expert level proficiency in HRSD product line including current HRSD CIS and Suite certification(s) Experience in other ... ServiceNow modules such as ITSM , ITOM, ITAM etc. would be considered a plus....functionalities such as HR Services, COEs, HR Lifecycle events, Manager Hub etc. Should be comfortable with making UI… more
- TEKsystems (Edison, NJ)
- …collaborate to find creative ways to deploy our capital in a true cross- product and cross-platform approach. These platforms work as one, deploying our capital ... IT Service Management. As a member of the Group ITSM leadership team, this position shapes and drives the...When required, perform the role of the Major Incident Manager in alignment with Processes and Procedures. . Own… more
- Aegon Asset Management (Cedar Rapids, IA)
- …The Product Owner (PO) works closely with other ITSM PO's, the ITSM Product Manager , and business stakeholders to prioritize work across the ... Support area. The organization utilizes ServiceNow software branded as ASK for ITSM disciplines. From high-level design of projects to detailed design and delivery… more
- ServiceNow, Inc. (Santa Clara, CA)
- …platform. The ServiceNow Platform X team is looking for a motivated, quick-learning Product Manager with AI and ServiceNow platform knowledge to join our ... team. This hybrid role combines solutions consulting and product management, focusing on quickly building proof-of-concept solutions with emerging technologies and… more
- Oura (New York, NY)
- …gather informally at local co-working locations. We're looking for a Senior Manager , Digital Workplace Operations to lead the charge in creating an exceptional ... and access reviews. + Oversee automation governance across Workato, ITSM workflows, and platform integrations. + Ownership of the...+ 6+ years in SaaS operations, platform, or IT product management roles. + 2+ years leading people or… more
- NBC Universal (Englewood Cliffs, NJ)
- …across our broad and diverse portfolio of brands. The ServiceNow Platform Development Manager will play a crucial role in driving the development and execution of ... and Operational Support utilizing DevOps tools and methods, Data Analysis and ITSM principles. In addition, the ideal candidate will possess a strong grounding… more
- American Express (Phoenix, AZ)
- …Express. **How will you make an impact in this role?** Service Delivery Manager , Proactive Servicing **Job Summary** The Service Delivery Manager for Proactive ... productivity. A strong understanding of ServiceNow and IT Service Management ( ITSM ) principles is crucial for integrating proactive insights into existing workflows,… more
- SMBC (Charlotte, NC)
- …Governance Portfolio and Program Management Office is seeking a Technical Program Manager with Agile-Scrum Master experience to join the team. We are looking ... for an experienced Technical Program Manager an agile practitioner to manage the delivery of...productivity issues. + Collectively, with the Technical & Business product owner, own creation, and prioritization of the … more
- MIT Lincoln Laboratory (Lexington, MA)
- …employee experiences? MIT Lincoln Laboratory is seeking a visionary and experienced ServiceNow Product Manager /Owner to lead and drive the next phase of our ... that builds on the success of our Information Technology Service Management ( ITSM ) module implementation. We are expanding the platform to deliver an… more
- Zions Bancorporation (Salt Lake City, UT)
- Zions Bancorporation has an opportunity for an Information Technology Operations Manager with cloud, application, ITSM , and strong operational leadership ... FTE/contractors, and professional services. + Serve as a Technology Foundation Product Owner/Project Manager (POPM) through Agile/Kanban-style value delivery… more
- The Hertz Corporation (Chicago, IL)
- …incidents until resolution. The SDL will manage and maintain a close relationship with Product and the vendor. What you'll do: + Create and/or utilize reports or ... and KPIs + Hands on experience on performance tuning and + Product /Functional (overall responsibility for Fleet Planning, Procurement, and Accounting + stakeholder… more
- Verint Systems, Inc. (Concord, NH)
- …opportunities. Learn more at www.verint.com . **Overview of Job Function:** As a Problem Manager - Cloud Ops & SRE within Verint's Cloud Operations team, you will be ... cloud platforms. You'll work cross-functionally with Operations, Engineering, SRE, Support, and Product teams to ensure that recurring problems are addressed at the… more
- Scotiabank (OR)
- Senior Manager , Employee Technology Service Desk **Requisition ID:** 228780 Thanks for your interest in ScotiaTech, Scotiabank's new and innovative Technology hub in ... innovation through technology, automation, and strategic partnerships. The Senior Manager will champion continuous improvement, employee development, and cross-functional… more
- CACI International (Chantilly, VA)
- Service Delivery Manager - ServiceNow Job Category: Information Technology Time Type: Full time Minimum Clearance Required to Start: Secret Employee Type: Regular ... highly technical IT team as a ServiceNow Service Delivery Manager in support of the EITaaS contract for the...needs. + Provide strategic guidance for implementing ServiceNow solutions ( ITSM , ITOM, SPM, etc.) in a dynamic environment. +… more
