- Brex (San Francisco, CA)
- …sales motions to identify and close SaaS opportunities. Responsibilities Reactively support Customer Success and Client Sales teams on paid SaaS sales ... stickiness and satisfaction. You will collaborate closely with Customer Success and Client Sales team members,...lead on complex deals Manage a portfolio of customer accounts, focusing on driving SaaS upsell,… more
- Certus (Orlando, FL)
- Company Overview: Our success lies at the powerful intersection of people and technology. Bringing innovative training and education solutions to more than 2 million ... professionals, innovative marketers and more. Job Overview: The Sales Manager will lead a team of Account Executives focused on organically growing Certus' revenue,… more
- Synthesia (New York, NY)
- …Stripe, Datadog, Miro, Webflow, and Facebook. The role Reporting into the Head of Customer Success , the ideal candidate will be customer -centric and ... and resolution of customer issues About you Customer -facing experience in Customer Success ...Service / Account Management or similar ideally in B2B SaaS A customer -centric mindset with a passion… more
- Diligent Corporation (New York, NY)
- …more at diligent.com or follow us on LinkedIn and Facebook Position Overview: The Customer Success Manager II oversees a portfolio of accounts and ensures an ... the AI leader in governance, risk and compliance (GRC) SaaS solutions, helping more than 1 million users and...of 5 years working experience with 2-4 years of customer success experience required. Fluency in additional… more
- Vanta (New York, NY)
- …and ultimately successful and happy. What you'll do as a Customer Success Manager, Mid-Market at Vanta: Lead all post-sales activities for Vanta's mid-market ... platform. Develop a trusted advisor relationship with key accounts, customer stakeholders, and executive sponsors that may lead...in this role: Have 3-5 years of experience in Customer Success at a SaaS … more
- Tabs (New York, NY)
- …Ventures and General Catalyst. About the Role We are looking to bring on an experienced Customer Success Manager to help lead our customer success ... are: 5+ years of experience in Customer Success , ideally at a growing SaaS /Fintech business...Customer Success , ideally at a growing SaaS /Fintech business and/or with a finance/accounting background A proactive… more
- Karbon (Raleigh, NC)
- …succeed while constantly looking for opportunities to deliver value to them? As a Customer Success Manager at Karbon, you'll take ownership of your own clients. ... main responsibilities will include: Create and own a quarterly success strategy for your customer portfolio. The...(approximately 5-10% of your time) Experience in a B2B SaaS enablement role ( Success , Services, Consulting, Training,… more
- maxRTE (New York, NY)
- …cycle management. We are growing fast, and are looking for a passionate and driven Customer Success Manager to lead and expand our relationships with our ... their teams, and the health insurance ecosystem. You're comfortable developing customer success strategies using data-driven insights. You're a natural… more
- The JM Smucker Company (Orrville, OH)
- Your Opportunity as the Lead Business Analyst, Portfolio Commercialization The Portfolio Commercialization department enables people, process and/or technology ... to identify, evaluate, and execute against the right strategic initiatives. The Lead Business Analyst, on the Portfolio Commercialization Team, realizes this purpose… more
- DNEG (Los Angeles, CA)
- …efficiency, agility, and innovation across the media supply chain. Job Title: Customer Program Manager Department : Product Implementation & Client Success ... USA Reports To : Executive Leadership, Technology Business Unit Job Purpose The Customer Program Manager (CPM) will serve as the single point of accountability for… more
- MasterControl (Salt Lake City, UT)
- …a mission-critical product in the Life Sciences space, driving innovation, reliability, and customer success . If you're a data-driven leader who thrives in ... understand pain points, and incorporate feedback into engineering priorities. Measure product success using usage metrics and other customer -driven KPIs. Quality… more
- Culture Amp (Austin, TX)
- …strategic advisor, the Account Executive will leverage deep product knowledge, customer insights, and a results-driven approach to drive new business acquisition ... (60%) while ensuring customer retention and expansion (40%). The role amplifies Culture...(or both) driven revenue targets. Proven experience in the SaaS space, particularly within HR Tech or related fields.… more
- Karbon (Chicago, IL)
- …ensuring timely execution and seamless cross-functional alignment with sales, product, and customer success . Leverage data, customer insights, and market ... future of accounting practice management in an AI-driven world. Lead a comprehensive brand refresh, evolving our positioning and...existing solutions that will redefine the market. Partner with Customer Success to leverage customer … more
- FinQuery (Atlanta, GA)
- …You'll report to the CEO and partner closely with Sales, Product, and Customer Success to align go-to-market strategy, messaging, and pipeline acceleration ... Salesforce, attribution platforms, etc.) Ensure seamless integration between marketing, sales, and customer success systems What experience and skills we need… more
- SurveyMonkey (San Mateo, CA)
- …capabilities with intuitive design, effectively serving every use case, from customer experience to employee engagement, market research to payment and registration ... looking for a hands-on, data-driven VP of Product, Growth & Monetization to lead our efforts across acquisition, onboarding, and conversion-from free to paid. This… more
- Flexera (Itasca, IL)
- …pioneer in Hybrid ITAM and FinOps, Flexera provides award-winning, data-oriented SaaS solutions for technology value optimization (TVO), enabling IT, finance, ... business service. Flexera One solutions are built on a set of definitive customer , supplier and industry data, powered by our Technology Intelligence Platform, that… more
- Obsidian Security (Palo Alto, CA)
- …Obsidian Security was created to close a critical gap: securing the SaaS applications where modern business happens-platforms like Microsoft 365, Salesforce, and ... Norwest Venture Partners, and IVP, we've built a complete SaaS security platform to reduce risk, detect and respond...cybersecurity and a passion for artificial intelligence (AI) to lead the development of cutting-edge security products. You will… more
- Ellucian (Reston, VA)
- …improvement. Training Programs: Design, develop, and deliver training programs for sales, customer success , and other key departments to enhance their skills ... areas for further improvement. Collaboration: Work closely with leaders in sales, services, customer success and partner leaders to understand their needs and… more
- Wells Fargo (San Francisco, CA)
- About this role: Wells Fargo is seeking a Senior Lead Product Manager within the Buyer/Supplier and Payer Platforms group in the Payables Organization that ... facilitate procure-to-pay (P2P) and Accounts Payable (AP) processes. This person will lead the product strategy and execution for Accounts Payable (AP) automation… more
- Inovalon (Bowie, MD)
- …to ensure a seamless revenue operations framework, integrating sales, marketing, and customer success . Build and expand Inovalon's presence in the market ... scale a high-performing revenue team, including sales, business development, and customer success professionals. Define clear KPIs, commission structures, and… more