- HTC Global Services Inc (Madison, WI)
- …Short & Long Term Disability Insurance, and a variety of other perks. Join Us as a Salesforce CX Cloud Technical Architect - Shape the Future of Customer ... leading technical strategy in customer engagement ecosystems? We're looking for a Salesforce CX Cloud Technical Architect who's ready to make an… more
- Capgemini (Atlanta, GA)
- …frog's_ **_CX Transformation team_** _, which focuses on the Activation & Enablement of CX at scale. This leader will drive our efforts to build capabilities in_ ... creating go-to-market offerings and building teams for Advisory & CX Consulting, especially with focus on the_ **_Adobe platform...experience in working with products across the Adobe experience cloud and with their emerging GenAI products_ . _You… more
- Capgemini (New York, NY)
- …**_CX Transformation team_** _, which focuses on the Activation & Enablement of CX at scale. This role requires experience in_ **_Marketing, Sales, Service and ... and lead delivery of go-to-market offerings for Advisory services around CX platforms that improve ROI and enable client marketing/sales/servicing strategies,… more
- SAP (Plano, TX)
- …consulting . Experience in or familiarity with the Customer Experience software market (SAP CX , Salesforce , Microsoft CX , ServiceNow, Oracle CX , HubSpot, ... for you to choose from. **About SAP Customer Experience ( CX )** SAP Customer Experience ( CX ) helps brands...customer value, and sustainable growth. The portfolio includes SAP Cloud for Customer, SAP Commerce, SAP Emarsys Customer Engagement,… more
- Capgemini (Atlanta, GA)
- ….com implementation. They should have solid functional and/or industry knowledge, as well as Salesforce products such as Sales Cloud , Service Cloud and ... ** Salesforce Project Manager** **About DCX - Digital Customer...to commerce and service. By combining proven methodologies, deep technical expertise, design and strategy, its talented teams take… more
- fusionSpan (Rockville, MD)
- …fusionSpan can unlock greater impact. Salesforce -Centered Solution Design + Craft Salesforce -first solutions across CRM, Marketing Cloud , Data Cloud , and ... documentation that ensures clarity, continuity, and client confidence. Qualifications + Salesforce certifications in Agentforce Specialist, Sales Cloud , Service … more
- Sprinklr (MA)
- …management practices. + Experience with at least one major service platform (eg, Salesforce Service Cloud , NICE, Genesys, Zendesk). + Proven experience leading ... Learn more about our culture here: The Sprinklr Way. **Job Description** The ** Technical Success Manager (TSM) - Service** owns the strategic technical … more
- Cognizant (Irving, TX)
- …this role, you will lead initiatives to modernize customer service using Google Cloud 's AI-powered tools- **CCAI (Dialogflow CX , Agent Assist, CCAI Insights)** ... Guide integration of CES 2.0 with third-party contact center platforms (eg, Genesys Cloud , Amazon Connect, Cisco UCCE), CRMs (eg, Salesforce , Zendesk), and… more
- Capgemini (Charlotte, NC)
- …**Required Skills** ** Technical ** * Expertise in CRM platforms such as Salesforce (Sales, Service, Experience Cloud ), Microsoft Dynamics 365, SAP CX ... and implementation of enterprise-grade CRM solutions across platforms such as Salesforce (Sales/Service/Experience Cloud ), Microsoft Dynamics 365 * Translate… more
- Cisco (Research Triangle Park, NC)
- …planning. + Expertise in marketing automation platforms, such as Adobe Experience Manager, Salesforce Marketing Cloud , Salesforce , Marketo, and Eloqua. + A ... Job TypeProfessional + Technology Interest*None, AI or Artificial Intelligence, Big Data, Analytics, Cloud & AI (DCN & Compute), Cloud and Data Center,… more
- Amazon (Bellevue, WA)
- …build, test, and deploy HTML emails and landing pages in Salesforce Marketing Cloud * Work with technical teams to ensure data synchronizations between email ... and implementing data-driven communication strategies within the email automation platform ( Salesforce Marketing Cloud ). You will manage the email send… more
- ADP (Elk Grove Village, IL)
- …Experience Analyst** to support our NPS Insights and Operations by applying analytical, technical , and data skills to support projects and deep dives to drive HRO's ... client experience. The Senior CX Analyst will support and manage Medallia, survey program...be given to candidates who have the following:** + Salesforce experience + Strong data presentation and visualization skills;… more
- SMBC (Phoenix, AZ)
- …Experience in executing multi channel marketing campaigns using campaign tools like BRAZE ,or Salesforce marketing cloud , or Adobe Campaign ,or HCL Unica or ... efficiency, campaign execution, and data-driven decision-making. This role combines technical expertise with marketing acumen to drive customer engagement and… more
- Insight Global (St. Petersburg, FL)
- …Deep-Dive Troubleshooting & Resolution: Serve as the escalation point for complex technical issues across the Verint ecosystem (QM, WFM), Five9 VCC (including ... our CCaaS/UCaaS platforms (eg, Five9, CXOne) with critical business systems like Salesforce CRM, Dynamics 365, and ServiceNow. Your work will ensure seamless data… more