- Coinbase (Little Rock, AR)
- …and automation, and optimizing customer support interactions to build an effortless experience. As a Senior Analytics Engineer on our team, you will own and ... alignment. Attendance is expected and fully supported. The Coinbase Customer Experience ( CX ) organization plays an imperative role in achieving our mission. Our team… more
- Amazon (Los Gatos, CA)
- …and fleet impacting issues, serve as SMEs for our product, engineering, marketing, and CX teams, and provide escalation support to senior leadership. NSE's are ... to the cloud. We are seeking a Network Support Engineer (NSE) to join our team of existing NSEs...upon as an SME for our products. You'll mentor CX Agents, while working alongside them on customer issues.… more
- MetLife (Cary, NC)
- Role Value Proposition: We are looking for a highly skilled and proactive Senior Infrastructure Engineer to join our Contact Center Infrastructure Engineering ... for the architecture, deployment, and ongoing support of our Genesys Cloud CX platform, ensuring it meets business requirements for performance, scalability, and… more
- Love's Travel Stops & Country Stores (Oklahoma City, OK)
- …* Hiring Immediately *_ **Welcome to Love's:** The Sr. Unified Communications Engineer is a seasoned technical leader responsible for designing, installing, and ... automation and machine learning models to enhance Customer and Agent Experience ( CX and AX). + Implement and manage agentic AI-powered voice recognition, speech… more
- Celestica (San Jose, CA)
- …a dynamic environment. This individual contributor reports to the Customer Experience ( CX ) organization and will be empowered and responsible for troubleshooting and ... to systemically and expediently drive issues/escalations resolutions. The Network Engineer engages with customers to understand their topology and provides… more
- Amazon (Irving, TX)
- …(III) Support (MSP CX -S). Basic Qualifications - 4+ years of industrial engineer , operations engineer , manufacturing engineer , or project engineer ... Packaging Customer Experience Org. In the position of Ops Engineer Deployment & Ramp, you will be tasked with...decisions on deployment and machine performance execution strategy to senior level leadership. - You will own the tactical… more
- Amazon (Los Gatos, CA)
- …and tying it all together to the cloud. We are seeking a Network Support Engineer (NSE) to join our team of existing NSEs supporting eero's Beta program. As a ... Network Support Engineer for eero's Beta team, this individual will play...and customer experience teams, and provide escalation support to senior leadership. By bridging the gap between development, operations,… more