- Unknown (San Jose, CA)
- …seeking a VP, CX Advisory to join their dynamic team. This senior individual contributor role is pivotal in landing new enterprise clients and driving ... Vice President, CX Advisory About the Company Renowned advisory firm...tools, particularly Zoho, and experience with AI tools for research , targeting, outreach, and personalization are essential. The role… more
- Wolters Kluwer (Dallas, TX)
- ** Senior UX/ CX Research Consultant -... Research Consultant will report to the Lead UX/ CX researcher . Together with a multidisciplinary team of ... driving technology capabilities for local product innovation. **The Position** The Senior CX /UX Research Consultant is responsible for enhancing our… more
- General Motors (Austin, TX)
- …shaping the future of transportation on a global scale. **The Role** As a Senior Product Manager responsible for OTA CX Analytics you will lead several ... friction points, and satisfaction. + Collaborate with data engineering, UX research , customer support, and vehicle software teams to integrate diverse data… more
- Walmart (Bentonville, AR)
- **Position Summary ** **What you'll do ** ** Senior Manager, Insights Consulting - Omni CX and Growth Analytics** What if you could work in an environment where ... pickup and delivery customer growth by synthesizing data analysis and research + Operationalize CX metrics and insights that will improve customer experience for… more
- JPMorgan Chase (Brooklyn, NY)
- As a Product Associate, CX Technologist in Merchant Services Commercialization, you are an integral part of the team that innovates new product offerings and leads ... teams to deliver high-quality products that exceed customer expectations. As the CX Technologist Lead within the Commercialization team, you will execute on the… more
- Amazon (Bellevue, WA)
- …get a delivery exactly when and how you wanted it? Amazon's Customer Experiences team (ADX CX ) is seeking our next Senior UX Designer to build on this delight ... for shoppers to understand and manage their orders, working directly with senior leaders and multi-disciplinary teams to connect evolving customer needs with… more
- City National Bank (Los Angeles, CA)
- …experience level* *In Office, Los Angeles, CA. * WHAT IS THE OPPORTUNITY? The Senior CX & Insights Analyst works with product and business unit stakeholders ... *CLIENT EXPERIENCE & INSIGHTS SENIOR ANALYST - AVP or VP *based on...stakeholders and making recommendations as to how to structure CX research programs and leveraging to ensure… more
- FirstBank PR (San Juan, PR)
- Senior Business Analyst (Market Research ) Customer Experience Strategy Department - FirstBank PR Our Company At FirstBank PR, we strive to be a trusted advisor ... is the number one place for you. A Brief Overview The Market Research Analyst is responsible for managing, analyzing, and synthesizing third-party research ,… more
- Capgemini (San Francisco, CA)
- …are seeking dynamic_ **_Senior Consultants_** _within frog's_ **_Customer Experience ( CX ) Transformation team_** _, which focuses on Customer Service transformation ... sales and delivery of innovative transformation solutions in this space._ As a ** Senior Consultant** you will: + Conduct market & competitive analysis to identify… more
- Wayfair (Boston, MA)
- …your projects more efficiently and to empower others + Product centric mindset - your research will be focused on the digital CX and helping product and design ... a desire to help deliver positive consumer experiences through research . What You'll Do As a Quantitative Lead User.... What You'll Do As a Quantitative Lead User Researcher you will be empowered to plan and run… more
- US Tech Solutions (San Francisco, CA)
- …**Job Description:** + We are seeking an experienced CX Insights Researcher with a strong background in consumer research across retail-both in-store ... is a seasoned insights professional with deep qualitative and quantitative research expertise, capable of leading end-to-end studies, mapping customer journeys, and… more
- Qualtrics (Seattle, WA)
- …over 5,000 people across the globe who think that's work worth doing. **XM Scientist - CX Center of Excellence** **Why We Have This Role** The CX Center of ... serve as a critical catalyst for delivering on our CX vision and strategy. This role bridges the gap...drive systemic business change and growth + Work with senior leadership across the organization to drive an improved… more
- SAP (Plano, TX)
- …of benefit options for you to choose from. **About SAP Customer Experience ( CX )** SAP Customer Experience ( CX ) helps brands build trusted relationships with ... contacts + Developing an account-specific proposal to highlight the business benefits of SAP CX for this ERP customer + Aligning with the regional AEs to execute the… more
- Cisco (San Jose, CA)
- **Meet the Team** CX AI Incubation team is part of CX and is focused on identifying and building breakthrough emerging solutions to support the diverse ... requirements of the CX organization and our customers. Are you ready to...behavior. + Stay current with emerging AI technologies and research to continuously improve solution quality and technical capability.… more
- MSC Industrial Supply Co. (Southfield, MI)
- …acts as the voice of the customer within the organization, turning research , data, and trends into actionable recommendations for the SVP, Customer Experience, ... Director of Strategic Implementation CX , Value Stream Owners and Executive team. **DUTIES AND...RESPONSIBILITIES** + Design and implement comprehensive customer and market research programs to uncover emerging needs, trends, and growth… more
- Enterprise Mobility (St. Louis, MO)
- …cloud communications and call center solutions? Join Enterprise Mobility as a ** CX Technology Intern** and work alongside experienced engineers to learn how ... you will have the ability to work during your Senior year (if desired; offer extended based on performance)....start in a position with Enterprise Mobility as a CX Technology Analyst upon completion of graduation (offer extended… more
- NBC Universal (Universal City, CA)
- …The spin-off is expected to be completed during 2025. The Manager Digital CX & E-Commerce is responsible for destination programs that evolve the Universal Studios ... retail channels. + In-depth understanding of marketing analytics, consumer and brand research and ability to turn data into insights to drive engagement, conversion… more
- Amazon (Bellevue, WA)
- …delivery instructions for a hard-to-find location? Amazon Delivery's Customer Experiences team (ADX CX ) is seeking our next Senior UX Designer to help transform ... planning, performing, and advocating validation techniques like usability testing, user research , and interpreting analytic data. - Present design work to UX… more
- Bath & Body Works (Reynoldsburg, OH)
- …well as Customer and Consumer sentiment through in-house and vendor-led approaches. The Senior Market Research Analyst is a key partner in providing ... customer/consumer intimacy by leading the market research process for assigned merchant businesses and the Bath & Body Works brand overall. This includes directing,… more
- Citigroup (Schaumburg, IL)
- …issuers in the US, serving millions of customers every day. As part of the US Personal CX organization the VP/ Market Research Sr Manager will be part of the ... organization, this person will also connect the dots across CX initiatives and recommend research that will...written and oral form to partners, including peers and senior leaders. + Work closely with vendors, internal partners,… more
