- Wells Fargo (Shoreview, MN)
- …and empowered to grow. Join us! **About this role:** Wells Fargo is seeking a Senior Escalations Representative **In this role, you will:** + Support less ... to resolve their issues + Interact with the immediate Escalations team to supervise day to day activities of...to supervise day to day activities of the support Escalations team **Required Qualifications:** + 4+ years of customer… more
- Fairview Health Services (St. Paul, MN)
- …has a new work from home opportunity. We have an opportunity for a Senior Patient Financial Services (PFS) Representative to join our DME Billing Team! ... collection processes, personal skills for dealing with customer, Self-pay/Collections de- escalations tactics, payment research + Timely processing and follow-up of… more
- Arvato Bertelsmann (Pleasant Prairie, WI)
- …management to ensure timely responses and actions to customer queries, escalations , and special requirements. This role involves managing customer accounts, ... Resolution: Provide customers with requested information, maintain reports, and manage escalations to meet or exceed service level agreements (SLAs). Process… more
- Banner Health (Tucson, AZ)
- …offers on-going guidance as needed for a Patient Access team. Additionally, Senior Representatives will function as the primary resource/SME for team member workflow ... staff including disseminate and communicating education materials and updates. Assists with escalations as needed. Models Banner behaviors and values for the team.… more
- BlackBerry Corporation (Charlotte, NC)
- …of devices to many locations across the United States * Manage escalations effectively, ensuring quick resolution and maintaining customer satisfaction * Ensure ... contract terms, SLA and KPI's are met * Respond to customer requests and issues as the highest priority * Manage RMA Modules and process warranty orders * Prepare data for importing into the CRM * Support Inventory Management -units shipped, installed and… more
- Casella Waste Systems Inc. (Clifton Park, NY)
- …resolving most escalations and handling a high volume of calls\. ** Senior Level:** 2\-4\+ years of progressively complex experience in the customer service and ... ## Position Summary The Customer Care Representative provides outstanding service to our customers by...applications to generate and retain business sales\. Independently resolves escalations \. Skillfully manages a high volume of calls\. Capable… more
- Houston Methodist (Katy, TX)
- At Houston Methodist, the Senior Patient Access Center Representative position is responsible for assuring that patients referred between employed and aligned ... complex processes related to scheduling or other department related protocols. The Senior Patient Access Center Representative position assists management with… more
- Allied Universal (Jupiter, FL)
- …judgment and decision-making + Familiarity with creating cases and case numbers and escalations to Senior team members, departments, and vendors using CRM and ... support jobs! Deposita, an Allied Universal(R) Company, is hiring a Customer Experience Representative . The Customer Experience Representative is a part of a… more
- Casella Waste Systems Inc. (Portsmouth, NH)
- ## Position Summary The Client Services Representative communicates with commercial and large industrial companies across the United States and Canada, building ... and asks for additional projects, reviews daily work order reports of others, handles escalations and knows who and when will need to know of the issues, supervises… more
- Zebra Technologies (Lincolnshire, IL)
- …on complex matters + Able to work collaboratively within and across departments including escalations to senior leadership Come Join the Herd! Zebra is an equal ... our customers, and the world. Let's create tomorrow together. Senior Counsel, I provides strategic guidance and commercial legal...region or business unit + Serves as primary legal representative for the region or business unit, offering proactive… more
- Fiserv (New York, NY)
- …impact on a global scale, come make a difference at Fiserv. **Job Title** Senior Customer Success Manager **What does a successful Senior Customer Success ... and Receivables Solutions (EBRS) Team at Fiserv?** As a Senior Customer Success Manager, you will serve as a...support client success delivery. Experience handling complex implementations and escalations . + A track record of creating and updating… more
- Context Travel (Philadelphia, PA)
- Senior Client Associate, UK, Ireland, Iberia, Americas ABOUT CONTEXT Context is a global day tour operator that connects intellectually curious travelers with local ... have been backed by growth equity since 2017. ROLE: Senior Client Associate, UK, Ireland, Iberia, Americas LOCATION: US...with other Context Delivery colleagues and as a direct representative of Context to clients and advisors, the role… more
- WM (Jacksonville, FL)
- …age, national origin, disability, or veteran status. **I. Job Summary** The Senior Account Executive (SAE) role is responsible for prospecting and closing sales ... business, and securing contract agreements from previously non-contracted customers. The Senior Account Executive will "save, secure, and convert" by handling all… more
- Fiserv (Irving, TX)
- …impact on a global scale, come make a difference at Fiserv. **Job Title** Senior Performance Engineer **What does a successful Senior Performance Engineer do at ... needed. You will work with vendors to resolve performance tool issues and escalations while also assisting with upgrades and patch releases for the performance tools… more
- TD Bank (Wilmington, DE)
- …role. **Line of Business:** Financial Crime Risk Management **Job Description:** The Senior Financial Crime Risk Oversight Analyst provides a range of research, ... team reviews FCRM exit decisions and oversees the tracking, reporting, escalations , and restrictions related to customers identified as posing increased financial… more
- LATICRETE International (Bethany, CT)
- …sick time + Flexible spending + Life Insurance, AD&D and Supplemental Insurance The Senior Microsoft 365 Engineer will act as a subject matter expert and thought ... + Act as the technical lead for cross-functional teams during deployments and escalations . + Provide technical mentorship and training to junior team members and… more
- Rock Family of Companies (Detroit, MI)
- …having the opportunity to become the best version of yourself. As a Senior Systems Engineer, you'll be responsible for building and integrating server infrastructure ... personnel + Participate in an on-call rotation and respond to after-hours escalations + Troubleshoot production issues and analyze failures to minimize outages and… more
- Ryder System (Hartford, CT)
- …Policy by clicking HERE. (https://ryder.com/job-applicant-privacy-policy)\_ **Summary** The Senior Network Engineering Lead provides engineering, deployment of ... Network support for all locations. Support includes, but is not limited to, escalations for issues with Network access, WI-FI, Internet connectivity, PC hardware &… more
- Truist (Charlotte, NC)
- …teams throughout the organization. Lead design of all servicing processes ( escalations /inquiries) for promotions and advise on resources, SLAs, etc. to ensure ... capabilities. **QUALIFICATIONS** **Required Qualifications:** The requirements listed below are representative of the knowledge, skill and/or ability required. Reasonable… more
- Truist (Wilson, NC)
- …Organizes and performs complex analyses 8. Research and process Tier 3 task & escalations 9. Procedure & Control oversight 10. Serves as a liaison with internal and ... partners **QUALIFICATIONS** **Required Qualifications:** The requirements listed below are representative of the knowledge, skill and/or ability required. Reasonable… more