- Insulet Corporation (Acton, MA)
- Senior Product Manager - Digital Customer Experience Insulet Corporation (NASDAQ: PODD) is an innovative medical device company dedicated to simplifying life for ... Position Overview: We are looking for a self-motivated, experienced Senior Product Manager to join our Digital...will develop and lead the execution of our digital cx roadmap to position Insulet for sustained market leadership.… more
- GlossGenius (New York, NY)
- …a fintech, SMB software, and consumer company all in one. About the Role As a Senior Strategy & Operations Manager , Customer Strategy, you will play a ... on GlossGenius every day to run their entire set of business operations . Joining its powerful, intuitive platform with its vibrant, distinguished brand, GlossGenius… more
- Carter's, Inc. (Atlanta, GA)
- …and operational excellence. As a key partner to Digital, Product, Store Operations , and Marketing, you'll be instrumental in identifying friction points and ... Retail Ops and Training to improve associate tools, service delivery, and frontline CX impact. 10%: Vendor, Tools, and Team Leadership Manage external partners and… more
- Capgemini (Chicago, IL)
- …Experience ( CX ) and Engagement Management capabilities, the CX Engagement Manager will lead teams of senior functional and technical resources to deliver ... you're considering Location: Chicago, IL We seek a seasoned Senior Engagement Director / Manager to drive...the engagement, including establishing a "benefits management office." The CX Program Engagement Director / Manager has… more
- LegalZoom.com, Inc. (Austin, TX)
- …and more. This position will be located in Austin, TX. Overview This is a Senior Product Manager role focused on ensuring that customers who choose LegalZoom's ... success metrics and work across engineering, design, fulfillment, legal, marketing, and CX to build and scale holistic solutions Partner closely with operations… more
- Coinbase Global (Charlotte, NC)
- …is expected and fully supported. The Compliance team within Customer Experience ( CX ) is responsible for developing and delivering best in class support across ... multiple customer segments. The Global Compliance Operations Team is responsible for executing Compliance controls with adherence to Coinbase's BSA/AML program,… more
- MCI Careers (Mesilla, NM)
- …in the industry. Looking to add an experienced Call Center Client Account Manager II to support complex business process outsourcing accounts. This role will oversee ... and public sector client relationships and service delivery. This is a senior -level position requiring experience in account management of contact center clients.… more
- Vertafore (Windsor, CT)
- …proven track record in leading the architecture, design, development and operations of enterprise scale testing frameworks, processes, methodologies for diverse ... solutions design Have 3-5 years professional experience as a quality assurance manager in an agile environment including working with enterprise customers on large… more
- Acuity Brands (Atlanta, GA)
- …Experience ( CX ) leader with deep expertise in post-shipment service operations and warranty policy implementation, ideally in a B2B environment. This high-impact ... serve, listen to, and learn from our customers-transforming our CX function into a vital feedback engine that protects...presence to serve as a trusted thought partner to senior leadership. + **Customer Experience Expertise** - Deep understanding… more
- Amazon (Seattle, WA)
- …content including Amazon Originals, Live Sports, and more. We are seeking an Ad CX Quality Programs Manager to lead and standardize quality control processes ... responsibilities * Lead and standardize quality control processes across Ad CX programs. * Develop and implement automated quality checks, measurement frameworks,… more
- NRG Energy, Inc. (UT)
- …across the enterprise and build trusting relationships with our customers. This Program Manager will lead a single program or multiple programs within our CX ... Innovation, Technology, and broader operational groups (sales, supply chain, field operations , marketing, finance). **What we're looking for:** **EXPERIENCE** : We… more
- Wolters Kluwer (Houston, TX)
- ** Senior CX /UX Designer - Hybrid TX R0050049 |...Designer** ], and work under the leadership of the [ ** Manager , CX /UX Design** ]. This role is a ... - Wolters Kluwer US, Inc.** **Job Description** As a ** Senior CX /UX Designer** , you will take...The group serves customers in over 180 countries, maintains operations in over 40 countries, and employs approximately 20,000… more
- Palo Alto Networks (Santa Clara, CA)
- …with precision. **Your Career** We are seeking a visionary and hands-on Senior Principal Product Director to lead the strategic direction and architectural design ... of our Go-To-Market (GTM) and CX Products, with a strong emphasis on a data-first...and AI-first lens. **Your Impact** As a Principal Product Manager , you will contribute a deep knowledge of product… more
- Amazon (San Francisco, CA)
- …The Amazon Music Customer eXperience Infrastructure (CXI) team is seeking an entrepreneurial Senior Product Manager , Technical to own and drive our Multi-Modal ... respectfully with others, exhibit trustworthiness and professionalism, and safeguard business operations and the Company's reputation. Pursuant to the Los Angeles… more
- SAP (Newtown Square, PA)
- …**Employment Type:** **Regular Full Time** **Career Level:** **T3** **Hiring Manager : Paul Ridge** **Recruiter Name:** **Kelly Mocey** **Additional Locations:** **We ... help the world bring out its best** SAP's CX Core Content Development team is looking for a... Core Content Development team is looking for a senior marketing copywriter with sharp editorial instincts and a… more
- Amazon (Nashville, TN)
- Description In the Mechatronics & Sustainable Packaging Customer Experience(MSP CX ) organization, we have the unique role and privilege to work backwards from our ... will influence decisions on deployment and machine performance execution strategy to senior level leadership. You will manage end to end technical programs,… more
- DoorDash (Chicago, IL)
- …to market strategies for key customer moments and occasions. About the Role As a Senior Associate on the DashMart S&O team, you will own the ideation and execution ... analyze their performance, and then iterate accordingly. You will report into the Manager , DashMart S&O in our New Verticals organization You're excited about this… more
- Lincoln Financial (Greensboro, NC)
- …available for this opportunity. **Requisition #:** 74862 **The Role at a Glance** As a ** CX Product Manager ** on the Financial Wellness team, you would play a ... * Strong oral and written communication skills; ability to establish credibility with senior audiences * Flexibility to perform in lead or support roles, depending… more
- WSP USA (New York, NY)
- This Opportunity WSP USA is initiating a search for a Full-time ** Cx Project Manager (Electrical)** for our New York office. Plans and conducts work requiring ... and controlling project elements. Works closely with Project Managers (PM) or Senior Project Field Engineers for technical review and guidance. **Your Impact** +… more
- DISH Network (Englewood, CO)
- …The Customer Experience Transformation (CXT) department is seeking a driven, analytically-minded Senior Product Manager to lead the evolution of our ... TV, Gen Mobile, Hughes and Sling TV. **Department Summary** Our Customer Experience Operations (CXO) teams go above and beyond by simplifying lives and enhancing… more
