- Merck & Co. (Rahway, NJ)
- …the business.-- - - Working independently, the Protocol Clinical Supplies Project Manager ( Protocol CSPM) designs strategic and operational plans for all activities ... analyses , and/or develops mitigation strategies for review with clinical partners and senior leaders.- - Works directly in the SAP system to establish a… more
- Amazon (Seattle, WA)
- …a dynamic, organized, and experienced Sr. Program Manager to manage our Voice of Customer Mechanism. You collaborate with business and technical teams to ... and technical audiences. As a Voice of Customer (VoC) Sr. Program Manager overseeing the...strategy, end to end delivery, and communicating results to senior leadership - Bachelor's degree Preferred Qualifications - 2+… more
- Zebra Technologies (Lincolnshire, IL)
- …United by curiosity and care, we develop dynamic solutions that anticipate our customer 's and partner's needs and solve their challenges. Being a part of Zebra ... develops and executes sales strategy for assigned account(s) or territory with manager 's input focusing on Zebra's Workcloud Sync and RFID portfolios; develops… more
- CVS Health (Austin, TX)
- …And we do it all with heart, each and every day. **Position Summary** The Senior Manager , Product Management is skilled and experienced to lead one or more ... OKRs. This role will generally work closely with the Business General Manager , Design, Engineering, and Data/Analytics forming the "Five in a Box" cross-discipline… more
- Amazon (Seattle, WA)
- …the creativity and shape the future of voice -powered listening. We are seeking a Senior Technical Product Manager to join our team. This is an opportunity to ... are used by millions of Amazon Music customers. As Senior Product Manager for Voice /AI,...define, design, and directly manage all aspects of the customer experience. A successful candidate will be customer… more
- Acuity Brands (Atlanta, GA)
- …Visit us at www.acuityinc.com . **Position Summary & Location** At Acuity, the Customer Success Senior Manager creates exceptional service experiences for ... obstacles to optimize goal attainment for everyone. The Regional Customer Success Senior Manager focuses...the agents and customers. They also act as the voice of the customer to leadership and… more
- Amazon (Seattle, WA)
- Description The Strategic Account Services (SAS) organization is seeking a Senior Customer Success Manager to shape the future of the program. The Senior ... experience with our program. The key responsibilities of a Senior Customer Success Manager include...blockers as appropriate across multiple organizations. Advocate as the voice of the customer internally, using data… more
- dsm-firmenich (Shelton, CT)
- ** Senior Manager , Commercial Strategy & Customer Growth** **Shelton, CT** Join the commercial excellence team at i-health! As ** Senior Manager , ... , you'll shape the success of our businesses through strategic, data-driven customer programs that win at the shelf and connect with today's health-conscious… more
- Amazon (Seattle, WA)
- …and delivering a positive experience with our program. The key responsibilities of a Senior Customer Success Manager include but are not limited to: ... within a specified SLA. * Drive optimal program and Customer Success Manager satisfaction. * Liaise with...blockers as appropriate across multiple organizations. Advocate as the voice of the customer internally, using data… more
- Corcentric (PA)
- As a Senior Customer Success Manager (CSM),...these with internal resources as needed. + Represent the voice of the customer and work closely with ... do it for a company with a bright future, join us at Corcentric. As a Senior Customer Success Manager , O2C you will: + Serve as a client executive advocate… more
- Amazon (Seattle, WA)
- …is still to be defined? The Alexa Customer Journeys team is looking for a Senior Product Manager - Technical with the experience and passion to dive deep and ... high quality at speed and scale. * Represent the voice of customer through external and internal...engage with science and engineering teams daily, and update senior leadership on progress weekly. This is a high… more
- Leaffilter (Hudson, OH)
- …Resource Groups such as VetConnect, DEI Committee, Women's Committee. Position Summary: The Senior Manager of Customer Care is responsible for leading ... identified areas of opportunity. The Sr. Manager of Customer Service champions the voice of the customer and partners cross-functionally with departments… more
- Amazon (Bellevue, WA)
- …Amazon Delivery's Customer Experiences team (ADX CX) is seeking a Senior Design Program Manager to architect the operational backbone that enables ... fast-evolving environments, taking action, and learning from mistakes. We champion the customer voice (spoken and unspoken) through objective insights that… more
- Walmart (Bentonville, AR)
- …to build exciting shopping experiences that attract attention and connect with customers. As a Senior Business Manager , you will play a pivotal role at the heart ... design, marketing, operations and revenue teams. You will be the voice of our customer , using analytics, market trends, competitor experiences, and customer … more
- LinkedIn (San Francisco, CA)
- …to this home work location requires a review of remote status and approval. The Senior Customer Success Manager (CSM) partners closely with their assigned ... customer insights to drive change in product and act as voice of customer to LinkedIn Product teams . + Expedite technical and purchase-related escalations.… more
- Amazon (Chicago, IL)
- Description We are seeking a Senior Customer Solutions Manager (CSM) to join our Global Healthcare & Life Sciences (HCLS) Industries team to work with one or ... new ideas, tools and mechanisms * You will serve as the customer 's cloud journey coach and be the voice of the customer within AWS, evangelizing customer … more
- Amazon (Seattle, WA)
- …teams build to protect our customers, brands, and selling partners, (3) serving as a " voice of the customer " for product and tech teams, and (4) partnering with ... Description Customer Trust External Relations (CTXR) ensures global thought-leaders,...topics and share information on industry trends. As a Senior Marketing Manager , you will play a… more
- Autodesk (Atlanta, GA)
- …the best return on your customers' investment within the shortest timeframe + Be the customer 's voice and provide feedback to internal teams on how we can better ... you interested in helping us build and evolve our customer success organization to continuously improve the quality of...overall experience and success of our customers? As a Senior CSM, you will be the single point of… more
- Celonis (Raleigh, NC)
- … Support and you will be based in Raleigh, USA. **The Role:** As a Customer Support Delivery Manager , you will be responsible for the renewal of Premium ... Support contract and support OLAs. As a Support Delivery Manager , you will ensure a phenomenal Customer ...feels included, able to speak up and knows their voice is heard - that's when creativity and innovation… more
- RVO Health (New York, NY)
- **AT A GLANCE** RVO Health is looking for a Senior Product Manager - Medicare to play a key role in shaping innovative multi-channel customer journeys and ... complex environments, preferably with a focus on contact center, voice tech, or customer support platforms. + Demonstrated success designing and launching IVR… more
