- Daiichi Sankyo, Inc. (Bernards, NJ)
- …customer to evaluate and implement as needed. Responsible for the Help Desk operational guidance and support related to application tickets, setting and monitoring ... ITIL processes (Incident Management, Change Management and Problem Management) and Service Management principles preferred. preferred Travel Ability: to travel up to… more
- WillScot (Phoenix, AZ)
- …who we are, click here. Build your future with us! ABOUT THE JOB: The Senior AR Portfolio Analyst is responsible for the strategic oversight and resolution of ... engagement, and cross-functional collaboration. Please note: This is not a true financial analyst type role; this role is for a more experienced collections … more
- Washington County, MN (Stillwater, MN)
- …ability to manage human, financial, and informational resources; Expert knowledge of service level agreements and service desk metrics; Knowledge ... of technology hardware, software, standards, and lifecycles; Expert knowledge of IT Service Desk Software(s); and Knowledge of IT Service Management (ITSM)… more
- Beth Israel Lahey Health (Charlestown, MA)
- …timely response, positive outcomes and accurately identify when issues should be escalated to Senior Service Desk Analyst for incidents/requests that ... answers from documented solutions and research technical issues to resolution A Service Desk Analyst requires an attitude of constant learning, curiosity,… more
- City of New York (New York, NY)
- …help to maintain and/or analyze operational data, and interact with external stakeholders. The Service Desk unit is part of the central services group at MOCS. ... where flexibility and ability to achieve results are valued. Senior Analysts may conduct all duties relevant to Analysts...related to sustainable knowledge acquisition and skills building. The Service Desk unit operates as a central… more
- Link Solutions Inc (Frederick, MD)
- …and appraised for CMMI ML3 for Services and Development. Link Solutions is seeking a Help Desk Support Analyst ( Senior -Level) to join our team in support of ... Security Clearance + Non-remote (relocation incentive available) The Help Desk Support Analyst will support and manage...GSEC, SSCP, etc.). + 5-7 years experience within a Help/ Service Desk environment. + Experience with remote… more
- Financial Partners Credit Union (Downey, CA)
- …USA Pay Range $29.16 - $43.73 per hour Position Type Temporary Job Description The Service Desk Analyst is responsible for providing technical assistance and ... action for resolving incidents. + Escalate complex issues to senior team members, Information Security, Network and Infrastructure, or...EDUCATION and/or EXPERIENCE: + Proven work experience as a Service Desk Analyst or similar… more
- Geisinger (Harrisburg, PA)
- Job Summary In a 24/7/365 environment, the Service Desk Technical Analyst is responsible for the performance of tasks related to Geisinger IT hardware, ... supporting all business lines across Geisinger's customer base. + Service Desk Technical Analyst makes...dental and domestic partners. Perhaps just as important, from senior management on down, we encourage an atmosphere of… more
- Owens & Minor (Trenton, NJ)
- …such as experience, skills, education and location. **Position Summary** The Sr. Pricing & Deal Desk Analyst is a critical support role within the Deal Desk ... working day + 401(k), eligibility after one year of service + Employee stock purchase plan + Tuition reimbursement...Sales, Marketing, and other stakeholders to complete the Deal Desk Pricing functions. **_*Current US Residents Only / **Preference… more
- RKON (Chicago, IL)
- … we deliver to our customers. About the position: We are pursuing IT Help Desk ( Analyst , End User Engineering) professionals who are looking to build and elevate ... Analyst (Tier 1), End User Engineering About us:...experience with the latest bleeding edge technologies. Our Help Desk is viewed as a training program, we encourage… more
- Robert Half Technology (Itasca, IL)
- Description We are seeking a dedicated and experienced Lead Help Desk Analyst to oversee and manage the delivery of technical support to end users. In this role, ... or user support role, with at least 1 year in a leadership or senior analyst position. Strong expertise in Microsoft technologies, including Windows OS, Intune,… more
- Robert Half Technology (Madison, WI)
- Description We are looking for an experienced Help Desk Analyst III to join our team in Madison, Wisconsin. This Contract to permanent position requires a ... related to Apple iOS, Mac OS, and Microsoft Windows operating systems. * Manage service desk tickets, documenting all actions taken and ensuring compliance with… more
- Robert Half Technology (Woburn, MA)
- Description We are looking for a Senior Help Desk Analyst to join our team in Woburn, Massachusetts, and provide exceptional IT support to our organization. ... and oversee configuration management processes. * Utilize ServiceNow to streamline service requests and improve IT operations. * Offer advisory and consultative… more
- UPMC (Pittsburgh, PA)
- …the direction of management and more senior members of the team, the Help Desk Support Analyst - Associate will provide day to day support remotely by ... UPMC equipment on standby. + Answering Support Calls/Answer Support Chats-Provide customer service support to any or all customers via calls/chats. + Ticket… more
- GovCIO (Washington, DC)
- …and service requests, ensuring timely resolution and follow-up. Ability to follow senior service desk team member direction and quickly escalate issues ... USD $58,000.00 /Yr. Submit a referral to this job (https://careers-govcio.icims.com/jobs/5201/tier-1- service - desk - analyst /job?mode=apply&apply=yes&in\_iframe=1&hashed=-1834385473) **Location** _US-DC-Washington_ **ID** _2024-5201_… more
- Trinity Health (Livonia, MI)
- …of customers in resolving their issue during first contact, may request assistance from Senior IS Service Desk Support. Resolves problems for various ... be in a high volume call center style environment.** Preferred Skills: Service Now, Microsoft O365 suite, Azure, and Multi-factor authentication.** Under general… more
- New York State Civil Service (Albany, NY)
- …be eligible to transfer via Section 70.1 of the Civil Service Law into the Senior Health Care Fiscal Analyst or Health Care Fiscal Analyst Trainee level. ... NY HELP Yes Agency Mental Health, Office of Title Senior Health Care Fiscal Analyst / Health Care...include, but are not limited to, the following:* Perform desk audits of Consolidated Fiscal Reports (CFR) submitted by… more
- City and County of San Francisco (San Francisco, CA)
- …steps to advance in this selection process, which includes the following: Senior Human Resources Analyst Core Exam (Weight: 100%) Candidates self-certifying ... City jobs. + Key duties include conducting field or desk audits of the work performed by City staff,...Qualifications will be invited to participate in the online Senior Human Resources Analyst Core Exam. Candidates… more
- MyFlorida (Tallahassee, FL)
- SENIOR CONSUMER SERVICE ANALYST -...at a time, either sitting or standing at a desk , using wireless telephone headset, and a double monitor computer. ... . Requisition No: 838841 Agency: Office of the Attorney General Working Title: SENIOR CONSUMER SERVICE ANALYST - 41000334 Pay Plan: Career Service … more
- HCA Healthcare (Nashville, TN)
- …and resolution of desktop incidents and requests reported by facility users to the service desk . Advanced hands-on technical support is provided across a broad ... benefits may vary by location._** We are seeking a Senior Technical Analyst for our team to...and standards are achieved + Effectively works with customers, Service Desk and Technical Services personnel +… more
