- Daiichi Sankyo, Inc. (Bernards, NJ)
- …role collaborates with cross-functional Global DX teams to ensure seamless, compliant service delivery and oversees resource planning for GDX global and regional ... and industry trends; lead feasibility studies, prototype development, and advocate for scalable, compliant architecture and design.Collaborate with global quality,… more
- Merck & Co. (Rahway, NJ)
- …Firm and Legal Vendor Management: Ensure excellence in managing legal service providers, including vendor onboarding, rate approvals, enforcement of billing ... strong relationships with cross-functional partners to enhance operational effectiveness. Advocate for technology solutions to improve efficiency and reduce legal… more
- Merck & Co. (Rahway, NJ)
- …are well-integrated and understood across the organization, while also serving as an advocate for new ways of working within the COSI organization, promoting a ... tools (Analysis for Office, SmartView).Experience with Power BI (including self- service business development), Tibco EBX, AWS S3, Redshift, Tableau, Business… more
- BioAgilytix (Durham, NC)
- …quality/compliance teams to ensure alignment on data goals and processes.Act as an advocate for data quality and governance, providing education to teams on the ... checks, and audit-trail capture to shrink cycle times and reduce defects.Enable Self- Service Access: Provide dashboards, secure APIs, or portals that allow sponsors… more
- Daiichi Sankyo, Inc. (Bernards, NJ)
- …reports and/or leading multidisciplinary teams, as well as overseeing functional service providers to achieve business objectives. It requires extensive knowledge of ... Manage and oversee the DM programming staff and Functional Service Provider subject matter experts at the functional level...line functions, vendors, and partners; is an ambassador and advocate for the data operations programming function with key… more
- Legend Biotech USA, Inc. (Piscataway, NJ)
- …qualificationGreat communication to enable seamless tech-transfers and strong advocate for collaboration#Li-JR1#Li-HybridLegend Biotech is a proud equal ... or domestic/civil partnership status, genetic information, citizenship status, uniformed service member or veteran status, or any other characteristic protected… more
- Kelly Services (Columbia, SC)
- **Job Title: Customer Service Advocate II - Call Center Position** **Are you ready to elevate your career in customer service ?** Join our vibrant team as a ... **Customer Service Advocate II** , where you'll be the heartbeat of...**Opportunities:** This is your launchpad to success! The **Customer Service Advocate II** role offers significant growth… more
- MAAC (Metropolitan Area Advisory Committee) (Oceanside, CA)
- …happening with MAAC at http://www.maacproject.org/ DEFINITION Under supervision, the Family Service Advocate (FSA) will develop and maintain relationships with ... and to consistently demonstrate accuracy, thoroughness and neatness. EDUCATION/EXPERIENCE/CERTIFICATION Family Service Advocate I + Associate of Arts degree AND… more
- Smurfit Westrock Packaging Solutions (Fort Worth, TX)
- The Opportunity: The Customer Service Advocate will serve as a support for the Fort Worth, TX and will be responsible for receiving and processing material ... customer complaints. * Tracks returned merchandise reason codes and adjusts improve service quality. * Consults with production, warehouse, and drivers to expedite… more
- Charter Care Health Partners (Providence, RI)
- Summary: The Customer Service Advocate is responsible for prioritizing customer satisfaction for Information Technology services by r epresenting the Information ... work-related experience. Experience: 2 or more years Healthcare IT/ Customer Service experience preferred. Skills and Abilities: + Understanding of ITIL and… more
- The Cigna Group (Bloomfield, CT)
- …can make an impact and improve lives? Join us as a Behavioral Health Customer Service Dedicated Advocate - an inbound call center role focused on helping people ... + Utilize resources and independent judgment to deliver accurate information, exceptional service , and resolution on the first call. + Collaborate with matrix… more
- CVS Health (High Point, NC)
- …Aetna members nationwide and creates industry-leading solutions for our customers. Our Aetna One Advocate is not the typical customer service role. Our focus is ... at every aspect of their health care journey. Our embedded customer-dedicated service and clinical pods allow maximization of inbound and outbound touchpoints to… more
- Centene Corporation (Tallahassee, FL)
- …home anywhere in the state of Florida.** **Position Purpose:** Performs as the advocate that focuses on resolving routine inquiries, issues or concerns for members ... to determines causes, and initiates corrective actions to other service or technical departments for follow up as needed...in initial contact + Serves as the front-line resolution advocate on various member and/or provider inquiries, requests, or… more
- Centene Corporation (Tallahassee, FL)
- …shift between 10am - 6:30pm EST. **Position Purpose:** Serves as the first-line advocate that focuses on resolving inquiries, issues, or concerns for members and/or ... in initial contact. + Serves as the front-line resolution advocate on various member and/or provider inquiries, requests, or...based on established contact center metrics. + Provides customer service in a high pace contact center environment over… more
- Centene Corporation (Raleigh, NC)
- …must reside in North Carolina **Position Purpose:** Serves as the first-line advocate that focuses on resolving inquiries, issues, or concerns for members and/or ... in initial contact + Serves as the front-line resolution advocate on various member and/or provider inquiries, requests, or...based on established contact center metrics + Provides customer service in a high pace contact center environment over… more
- CVS Health (Columbus, OH)
- …learn about and complete important health screenings and activities. As a Health Advocate on the Healthy Outcomes Team, you will interact with members telephonically ... record Your key abilities are: - High-energy engagement to provide exceptional service - Empathetic, curious, with an enthusiasm for learning - Knowledge retention… more
- Target (Florence, SC)
- …and situations + Promoting and engaging around various benefits, offerings and services **As a Service Advocate , no two days are ever the same, but a typical day ... how we care, grow, and win together. **ALL ABOUT SERVICE & ENGAGEMENT** Advocates of guest experience who welcome,...skills for a career. The role of a Guest Advocate can provide you with the skills and experience… more
- The Cigna Group (Bloomfield, CT)
- …role will fall between 8am-9pmEST Mon-Fri.** **POSITION SUMMARY** Highly technical Customer Service expert with depth of knowledge within a health care setting. This ... thinking, and keen problem solving skills to take their service in this role to the next level. The...multifaceted responsibilities: + Responsible for providing high level of service to inbound calls, outbound calls, direct messaging and… more
- TEKsystems (Columbia, SC)
- …with priority inquiries and special projects as required by management. Customer Service Advocates manage the Customer Service based email buckets. Additional ... Work Experience: 1 year of claims processing or customer service experience OR Bachelor's Degree in lieu of work...Education: Associate degree Preferred Work Experience: 3 years-of customer service or call center experience. Please list out the… more
- CareFirst (Baltimore, MD)
- …brokers, as appropriate, about a variety of health, financial, and self- service programs. Provides basic technical assistance and troubleshooting guidance for ... products and the contractual provisions that govern administration to provide customer service and education, to interpret contractual language to the customer for… more
