- GovCIO (Washington, DC)
- …Submit a referral to this job (https://careers-govcio.icims.com/jobs/5202/ tier -2- service - desk - analyst ... a clear and user-friendly manner. Provide mentorship and training to Tier 1 service desk resources. **Qualifications** Required: 3-5 years' experience.… more
- TEKsystems (Bellevue, WA)
- Attention!! We are hiring a Tier 2 Service Desk Analyst for a Global IT Infrastructure Consulting Company! Description The Service Desk Analysts ... and results-oriented environment and enjoy the challenge of real responsibility. As a Service Desk Analyst , you will work directly with our highly trained… more
- General Dynamics Information Technology (Quantico, VA)
- …**US Citizenship Required:** Yes **Job Description:** Transform technology into opportunity as a **Help Desk Analyst Tier 2** at GDIT. Shape what's next for ... Executive Support,Help Desk Support,IT End User Support,IT Service Desk **Certifications:** CompTIA Security+ CE |...activities. **MEANINGFUL WORK AND PERSONAL IMPACT** As a **Help Desk Analyst Tier 2** ,… more
- Chenega Corporation (Arlington, VA)
- **Req ID:** 38527 **Summary** ** Tier 1 Help Desk Analyst...service improvement. + Work with the IT Help Desk Lead to ensure the Help Desk ... provide services to our nation. SecuriGence is seeking a ** Tier 1 Help Desk Analyst **...services, software systems engineering, and/or applications development to restore service and/or identify and correct core problems. + Simulates… more
- Ozarks Medical Center (West Plains, MO)
- The Tier 2/3 IT Help Desk Support Analyst functions as a key team member in a customer- service driven environment and provides Tier -2 and Tier -3 ... aspect of this role is to mentor entry level tier -1 help desk personnel. This person will...application support personnel. Consequently, this role requires excellent customer service and good verbal and written communication skills and… more
- Robert Half Technology (San Francisco, CA)
- Description We are looking for a skilled Help Desk Analyst I to join our team in San Francisco, California. In this role, you will provide Tier 1 IT support, ... to grow your expertise in IT support and customer service . Responsibilities: * Respond promptly to user inquiries and...Minimum of two years of experience in IT help desk , desktop support, or a related role. * Proficiency… more
- Robert Half Technology (Charlotte, NC)
- Description Proactively recruiting Help Desk Technicians for upcoming contract and contract-to-hire opportunities. Candidates skilled in supporting end users, ... resolutions, steps, and user instructions Requirements Requirements + 1-3 years of Help Desk or Desktop Support experience + Knowledge of Windows OS, O365, basic… more
- BAE Systems (Washington, DC)
- …innovative IT solutions that enable our customers to achieve their missions. As an **Enterprise Service Desk Analyst ** , you'll play a critical role in ... challenge, we encourage you to apply. As an Enterprise Service Desk Analyst , you'll provide...incidents, performing basic troubleshooting, and escalating complex issues to higher- tier support. By joining our team, you'll have the… more
- State of Minnesota (St. Paul, MN)
- **Working Title: Enterprise Service Desk Analyst ** **- Evening** **Job Class: Information Technology Specialist 2** **Agency: Minnesota IT Services** + **Job ... Unit** : Minnesota IT Services + **Division/Unit** : Enterprise Service Desk / End User Support +...Triage teams' primary function is to provide broad first tier support for all Enterprise systems in scope. This… more
- Robert Half Technology (Golden Valley, MN)
- Description IT Service Desk Analyst Location: Minnetonka, MN Schedule: Tuesday - Thursday, 8am-4pm (22.5hr/wk) Ready to launch your IT career in a role that ... productive and connected. What You'll Do: As an IT Service Desk Analyst , you'll be...troubleshoot hardware, software, and AV issues, and deliver a top- tier customer experience with every interaction. Your day-to-day will… more
- Robert Half Technology (Spring, TX)
- Description We are looking for a customer-focused and detail-oriented Service Desk Analyst to join our IT Support team. In this role, you will serve as the ... support tickets to ensure timely resolution and excellent customer service . + Escalate complex issues to Tier ...Requirements + 1-3 years of experience in a help desk , service desk , or technical… more
- MUFG (Tampa, FL)
- …of our recruitment team will provide more details. **Job Summary** In this role, the Service Desk Tier 1 Technician will serve as the primary ... each individual incident/request, providing thorough reporting as needed for escalation. The Service Desk Tier 1 Technician will also provide first contact… more
- Robert Half Technology (Salt Lake City, UT)
- Description We are looking for a Help Desk Analyst I to join our team in Salt Lake City, Utah. In this role, you will provide essential Tier 1 support, ... opportunity for growth and long-term collaboration. Responsibilities: * Provide Tier 1 technical support to address hardware and software...Windows and other systems. * Manage and respond to service desk tickets efficiently and effectively. *… more
- Robert Half Technology (Chicago, IL)
- Description We are looking for a skilled part-time Help Desk Analyst II to join our team in Chicago, Illinois. This is an ongoing contract position, offering an ... and is designed for someone ready to provide reliable Tier 2 IT support while collaborating with our team....hardware, software, and network systems. * Troubleshoot and manage service desk tickets efficiently, ensuring timely resolution… more
- GovCIO (El Paso, TX)
- **Overview** GovCIO is hiring a Service Desk Analyst to support customers at ARPA-H. **Responsibilities** Provide program support as a Service Desk ... USD $59,000.00 /Yr. Submit a referral to this job (https://careers-govcio.icims.com/jobs/2852/ service - desk - analyst /job?mode=apply&apply=yes&in\_iframe=1&hashed=-1834385473) **Location** _US-TX-El Paso_ **ID**… more
- Emory Healthcare/Emory University (Atlanta, GA)
- …procedures and expectations to resolve incidents, meet customer needs and support other Service Desk (SD) staff. + Creates Major Incident Notifications (MINs) to ... origins to resolve tickets. + Escalates remaining issues to Tier 2 and Tier 3 to ensure...High school diploma and three years of relevant IT service desk experience, OR an equivalent combination… more
- Robert Half Technology (Medford, OR)
- …technologies, including Active Directory and Windows 10. * Hands-on experience with service desk ticketing systems and related workflows. * Strong communication ... Description Join Our Team as a Tier 3 Help Desk Engineer -...Our Team as a Tier 3 Help Desk Engineer - Onsite in Medford, OR We're on...Medford, OR We're on the lookout for an experienced Tier 3 Help Desk Engineer to join… more
- KeenLogic (Alexandria, VA)
- KeenLogic is seeking a self-motivated and driven Tier II Help Desk Analyst with the ability to work in a challenging, consultative, and collaborative team ... responsible for assisting customers when they call or walk into the customer service center, remotely, or at the customer's location. The candidate shall be prepared… more
- Insight Global (Beavercreek, OH)
- …Description An employer in the Dayton, Ohio, area is seeking a TS/SCI Cloud Help Desk Analyst . This individual will be responsible but not limited to the ... and escalating complex problems as needed to the next tier . Will be required to be on site full...factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic… more
- BAE Systems (St. Louis, MO)
- …current and transferable) + Strong knowledge of ITIL 4 practices, particularly incident and service desk management, and federal IT standards (eg, NIST 800-53) + ... our customers to achieve their missions. As a **Lead Tier 2 Remote Support Analyst ** , you'll...desktops, laptops, and high-performance computing services. You'll also provide Tier 2 support for remote access and service… more