- Lovelace Biomedical Research Institute (Albuquerque, NM)
- …the Lovelace Leadership Team, the Pre-Clinical Business Development Officer will lead the Institute's strategic growth initiatives by identifying, developing, and ... strategy aligned with Lovelace's scientific priorities and revenue goals. Identify new service lines, client sectors, and partnership models to diversify and grow… more
- SMX (Fort Belvoir, VA)
- Service Desk Lead (4286) (Ft. Belvoir, VA) (TS/SCI)at SMX(View all jobs) (https://www.smxtech.com/careers/) Fort Belvoir, VA SMX is actively seeking a ... position Monday - Friday.** **Essential Duties & Responsibilities** + Lead Help Desk operations and personnel +...interacting with customers, managing their work with an IT service management (SM) ticketing system, and ensuring all actions… more
- Robert Half Technology (Berlin, WI)
- Description Job Title: IT Service Desk Lead Job Type: Full-Time (Permanent) Job Summary: Robert Half is seeking a skilled and motivated IT Service ... In this role the ideal candidate will oversee their desktop support and help desk team to ensure the efficient delivery of technical solutions to end users;… more
- GovCIO (Washington, DC)
- **Overview** GovCIO is currently hiring for a Service Desk Lead to support our USSS Network Operations and Security Center (NOSC) proposal. This position ... USD $113,000.00 /Yr. Submit a referral to this job (https://careers-govcio.icims.com/jobs/6164/ service - desk - lead /job?mode=apply&apply=yes&in\_iframe=1&hashed=-1834385473) **Location** _US-DC-_ **ID** _2025-6164_… more
- Link Solutions Inc (Aberdeen Proving Ground, MD)
- …certified and appraised for CMMI ML3 for Services and Development. Link Solutions is seeking a Service Desk Site Lead to join our team at Aberdeen Proving ... an active DoD Top Secret Clearance + Non-remote (relocation incentive available) Our Service Desk Site Lead will serve as the primary escalation point for… more
- Link Solutions Inc (Adelphi, MD)
- …certified and appraised for CMMI ML3 for Services and Development. Link Solutions is seeking a Service Desk Site Lead to join our team at Adelphi, MD. + ... have an active DoD Security Clearance. + Non-remote (relocation incentive available) The Service Desk Site Lead will serve as the primary escalation point… more
- UIC Government Services and the Bowhead Family of Companies (Quantico, VA)
- **Overview** FIELD SERVICE REPRESENTATIVE / SERVICE DESK SPECIALIST LEAD (MIELS): Bowhead is seeking Field Service Representatives / Service ... will consist of program management; logistics; asset management; engineering; customer service ; research and development of new capabilities; test and evaluation;… more
- ManTech (Doral, FL)
- …our team in **Doral, FL** . **Responsibilities include but are not limited to:** + The Lead Service Desk Manager is recognized as a subject matter expert in ... **ManTech** seeks a motivated, career and customer-oriented ** Lead ** ** Service Desk Manager**...lead the design and implementation of innovative Enterprise Service Desk solutions, leveraging technology and automation… more
- SOS International LLC (Boston, MA)
- Overview SOSi is seeking a highly qualified Lead Service Desk Manager who is responsible for providing planning and oversight into operations within the ... Area-of-Responsibility (AOR). Leads and directs a team of Service Desk members to ensure capabilities are available 24x7, properly monitored and maintained, and… more
- TekSynap (Arlington, VA)
- …& Qualifications** **RESPONSIBILITIES** + Own overall responsibility for ITSMS process handling on the Service Desk ; + Manage all Service Desk ... Delivery Designee; + Manage the development and issuance of Service Desk operational reports; + Represent the...designated Change lead ; + Act as the lead owner for implementing and progressing Continuous Service… more
- Black Bear Technology Solutions, LLC (Aberdeen Proving Ground, MD)
- …more complex technical issues to senior-level technicians. + Work under the direction of the local Service Desk Lead as part of an integrated service ... Service Desk Technician - Intermediate Clearance Required: Active Secret Clearance Location: Aberdeen Proving Grounds Position Overview: The Service Desk … more
- General Dynamics Information Technology (San Antonio, TX)
- … Performance** - Measure and provide weekly help desk performance reports to Task Lead , Service Desk Lead , or COR. Provide recommendations to make ... Top Secret/SCI **Public Trust/Other Required:** None **Job Family:** Help Desk **Skills:** Desktop Management,End User Support,Help Desk Operations,Information… more
- SAIC (Adelphi, MD)
- …Sciences, Photonics/Electronics/Quantum Sciences, Sciences of Extreme Materials, Terminal Effects, and Weapons. The Service Desk Site Lead will serve as the ... **Description** SAIC is seeking a proven ** Service Desk Manager** to join the **Army Research Laboratory (ARL) Information Technology (IT) Modernization**… more
- HealthFitness (Cambridge, MA)
- …**Harvard Recreation** , managed by **HealthFitness** , is seeking a proactive and customer- service -driven ** Lead Front Desk Attendant** to join our team ... and efficient experience for all members and guests. You'll lead by example-guiding front desk staff during...skills to drive member retention and deliver meaningful customer service in a heavy customer-facing role. Ensure all guests,… more
- Vail Resorts (Beaver Creek, CO)
- … Assistants ensuring consistent quality customer service is delivered. The Lead Front Desk Agent will resolve customer complications and complaints by ... 40% retail discounts, the chance to grow through Epic Service - our leading training and development experience, and...+ Critical Illness and Accident plans **Job Summary:** The Lead Front Desk Agent provides guidance and… more
- Electric Power Research Institute (Palo Alto, CA)
- …necessary + Identifies problems, troubleshoots and provides solutions to assist users + Alerts Lead , other Analysts, Service Desk Manager and other IT units ... **Job Title:** IT Support Service Desk Student Employee **Location:** Palo Alto, CA **Job Summary and Description:** The IT Service Student Employee will… more
- KBR (Colorado Springs, CO)
- Title: Help Desk Support Lead Belong. Connect. Grow. with KBR! KBR's National Security Solutions team provides high-end engineering and advanced technology ... most critical role - protecting our national security. Help Desk Support Lead - Gravity DevSecOps Pipeline...security teams to ensure mission continuity. + Oversee help desk workflows, ensuring adherence to service level… more
- ManTech (Herndon, VA)
- ManTech seeks a motivated, career and customer-oriented **Desktop Support Services Help Desk Lead ** to join our team in **Washington, DC.** This is a hybrid ... and 1 day remote. The **Desktop Support Services Help Desk Lead ** oversees the help desk...(BS) degree. + 10+ years of relevant experience in service desk or program management. + 4+… more
- CACI International (Scott Air Force Base, IL)
- Help Desk Support Lead Job Category: Information Technology Time Type: Full time Minimum Clearance Required to Start: Secret Employee Type: Regular Percentage of ... and transportation logistics? We're seeking a successful, experience Help Desk Support Lead to join our team...desk operations and workflow + Ensure adherence to service level agreements (SLAs) and key performance indicators (KPIs)… more
- CACI International (Ashburn, VA)
- …Manager + Product Architect + Quality Specialist + Release Manager + Resource Manager + Service Desk Lead + Technical Writer + Test Engineer All positions ... be available at any time but may be available in the future: + Performance/ Service Level Manager + Warehouse Manager + Analytic Server Architect SME + Asset Manager… more
