- Link Solutions Inc (Aberdeen Proving Ground, MD)
- …certified and appraised for CMMI ML3 for Services and Development. Link Solutions is seeking a Service Desk Site Lead to join our team at Aberdeen ... Must have an active DoD Security Clearance. + Non-remote (relocation incentive available) Our Service Desk Site Lead will serve as the primary escalation… more
- Link Solutions Inc (Adelphi, MD)
- …certified and appraised for CMMI ML3 for Services and Development. Link Solutions is seeking a Service Desk Site Lead to join our team at Adelphi, ... Must have an active DoD Security Clearance. + Non-remote (relocation incentive available) The Service Desk Site Lead will serve as the primary escalation… more
- SMX (Fort Belvoir, VA)
- Service Desk Lead (4286) (Ft. Belvoir,...Fort Belvoir, VA SMX is actively seeking a **Senior Help Desk Manager** for a full-time, on- site position at ... a full-time on site position Monday - Friday.** **Essential Duties & Responsibilities** + Lead Help Desk operations and personnel + Perform duties as a Help … more
- KBR (Colorado Springs, CO)
- Title: Help Desk Support Lead Belong. Connect. Grow. with KBR! KBR's National Security Solutions team provides high-end engineering and advanced technology ... most critical role - protecting our national security. Help Desk Support Lead - Gravity DevSecOps Pipeline...security teams to ensure mission continuity. + Oversee help desk workflows, ensuring adherence to service level… more
- Innovative Management & Technology Services (Woodbridge, VA)
- …best customers on- site at top government agencies. Job Title: Help Desk Lead Primary Location: Woodbridge, VA Clearance: Top-Secret (TS) Clearance Position ... We are currently seeking a knowledgeable and proactive Help Desk Lead to oversee daily operations of...escalation point for user support issues and guide help desk technicians in delivering exceptional service to… more
- Huntington Ingalls Industries (Annapolis Junction, MD)
- …short video: https://vimeo.com/732533072 Summary HII, Mission Technologies is seeking an experienced Lead Service Desk Manager responsible for developing and ... mentoring Service Desk personnel while ensuring operational excellence in IT support...clearance. Physical Requirements May be required to visit job site in an industrial or shipboard environment. Normally not… more
- Robert Half Technology (Pittsburgh, PA)
- …part of the team, you will be overseeing the day-to-day operations of our help desk , ensuring high-quality customer service , managing the help desk team and ... direct-permanent opportunity. This role requires the incumbent to be on- site in the Pittsburgh office 3 days per work....times. * Monitor and evaluate the quality of help desk responses. * Establish and maintain customer service… more
- General Dynamics Information Technology (Mclean, VA)
- …**US Citizenship Required:** Yes **Job Description:** Transform technology into opportunity as a Help Desk Team Lead with GDIT. A career in enterprise IT means ... operate. We are seeking a proactive and customer-focused Help Desk Team Lead to oversee our frontline...365-as well as a passion for delivering exceptional customer service . **Key Responsibilities:** Lead , coach, and mentor… more
- NANA Regional Corporation (Herndon, VA)
- SUVI is seeking a Service Desk Led to provide Information Technology Support Services to support the mission of the Government. **Responsibilities** + Supervises ... the day-to-day operations of the help desk . + Identifies, researches, and resolves complex technical problems....problems. + Creates and manages escalation procedures and ensures service levels are maintained. + Documents, tracks, and monitors… more
- Spire Energy (St. Louis, MO)
- Service Desk Specialist Date: May 4, 2025 Location: Saint Louis, MO, US, 63101 Company: Spire Inc. Company Overview At Spire, we believe energy exists to help ... user communication methods * Updates knowledge base and SharePoint site with resolutions and helpful hints * Provides back...Help Desk , Information Technology, Testing, Computer Science, Service Desk , Technology, Customer Service … more
- Leidos (Shaw AFB, SC)
- … service desk and VTCs + Track and submit monthly service desk metrics + Participate in or lead special projects and day‐to‐day operations as needed ... Leidos National Security Sector is hiring for an upcoming ** Service Desk /VTC Technician** to support US Army...or assigned by the site lead **Security Clearance:** + Active DoD… more
- Leidos (Stennis Space Center, MS)
- …the SD manager to be 100% on- site in Stennis, MS_** **Primary Responsibilities:** + Lead and manage the Service Desk team to ensure high levels of ... Leidos Digital Modernization sector is seeking an experienced and dynamic ** Service Desk Manager** to support the Department of Homeland Security (DHS). This… more
- Boulder Community Hospital (Boulder, CO)
- …knowledge of basic desktop computing concepts and troubleshooting skills. *Work under the guidance of the Service Desk Lead and Service Desk Manager. ... Service Desk Support Apprentice Boulder Community...lieu of this certification requirement. *Driver's License (for providing off- site support) is required. *ITIL Foundation experience a plus.… more
- Boulder Community Hospital (Boulder, CO)
- …setting a plus. Responsibilities * Respond to, troubleshoot, and resolve (or escalate to Service Desk Lead ) all customer inquiries submitted to the helpdesk ... Service Desk Support Analyst Boulder Community...of this certification requirement. * Driver's License (for providing off- site support) is required. *I TIL Foundation experience a… more
- William C Brown Inc (Bowie, MD)
- … Service Desk experience. + Knowledge of HP Server Automation, Site Scope, HP Business Service Management, Active Directory, McAfee Encryption, and NNMi ... Service Desk Agent (Third Shift) EOE... Service Desk Agent (Third Shift) EOE Statement We are...shift. + Any other duties assigned by the Team Lead or management. Position Requirements Qualifications / Technical Skills:… more
- Encore Electric, Inc. (Lakewood, CO)
- …Responsibilities** Mission of the Role + Customer Service Champion: Collaboratively lead the Help Desk to deliver exceptional technical support and customer ... **KNOWLEDGE, SKILLS AND ABILITIES:** Knowledge of: + CoBIT processes including Service Desk , Incident Management, Asset Management, and Problem Management… more
- HealthFitness (Cambridge, MA)
- …vendors. + Works hand and hand with the Membership Manager and implement and lead monthly in- service training for the Harvard Recreation part and full-time Front ... providing fitness solutions that engage and connect people both on- site and online, to create a strong community of...campus recreation and would like to take your Front Desk career to the next level, we want to… more
- ARAMARK (Gustavus, AK)
- **Job Description** We are looking for a friendly and detail-oriented Front Desk Supervisor to lead our team at Glacier Bay Lodge in Glacier Bay National Park ... In this leadership role, you will oversee daily front desk operations, ensuring exceptional guest service while...Dept. Managers during EMS training. **Job Responsibilities** **1. Guest Service Excellence** Lead by example in providing… more
- CACI International (Doral, FL)
- …to 10% Type of Travel: Continental US * * * CACI is looking for an experienced Service Desk Lead in support of SOUTHCOM, a Department of Defense (DoD) ... organization located in Doral, Florida. As the Service Desk Lead at this...products IAW all DoD standards and regulations. + Conducts site surveys, analyzes the collected data, and performs necessary… more
- Innovative Management & Technology Services (Woodbridge, VA)
- …customers on- site at top government agencies. Job Title: Help Desk Manager Primary Location: Woodbridge, VA Clearance: Top-Secret (TS) Clearance Position ... We are seeking an experienced and highly skilled Help Desk Manager to lead and manage our... staff, and maintaining the highest level of customer service . The ideal candidate will possess a strong background… more