- UIC Government Services and the Bowhead Family of Companies (Quantico, VA)
- **Overview** SERVICE DESK SPECIALIST | TIER II (MIELS): Bowhead is seeking Service Desk Specialists to support a customer in Stafford, VA. ... will consist of program management; logistics; asset management; engineering; customer service ; research and development of new capabilities; test and evaluation;… more
- UIC Government Services and the Bowhead Family of Companies (Quantico, VA)
- …( Tier II and III) + Equipment Specialist (Location and Tier ?) + FSR / Service Desk Specialist I MEF ( Tier II) + FSR / Service Desk ... Specialist II MEF ( Tier II) + FSR / Service Desk Specialist III MEF ( Tier II) + FSR / Service Desk Specialist Quantico, VA ( Tier … more
- General Dynamics Information Technology (Arlington, VA)
- …We are seeking a customer service centered Service Desk Specialist to provide timely and professional Tier II support to users. To be successful ... into opportunity. And our work depends on a Help Desk Specialist joining our team to support...to support and maintain a working knowledge base of service desk processes including pertinent guidelines, regulations,… more
- SAIC (Washington, DC)
- …contingent upon contract award, with an anticipated decision expected by fall 2025 The Tier 3 Help Desk Support Specialist responsibilities include, but are ... excellence on programs of national importance. SAIC is seeking ** Tier 3 Help Desk Support Specialists** to...mentoring abilities Desired Qualifications: + Experience using JIRA for service desk management + CompTIA Security+ Certification… more
- General Dynamics Information Technology (Arlington, VA)
- …our JSF F-35 support team in Arlington, VA. **HOW OUR HELP DESK SPECIALIST WILL MAKE AN IMPACT:** + Provides first- tier software, hardware, and printing ... **Job Description:** Transform technology into opportunity as a **Help Desk Specialist ** with GDIT. A career in...+ 5 years of directly related experience supporting help desk Tier 1, Tier 2… more
- V2X (Springfield, VA)
- …respect, responsibility, and professionalism. We are hiring a great opportunity for an Service Desk Specialist - active TS/SCI clearance. This position ... maintain a Counterintelligence (CI) Polygraph. Responsibilities + What You'll Do + The Service Desk Specialists are the Tier 1 team members of an Information… more
- Koniag Government Services (Washington, DC)
- …off, and more. Koniag Management Solutions, a Koniag Government Services company, is seeking a Help Desk Specialist to provide Tier I and Tier II ... a Koniag Government Services company, is seeking a Help Desk Specialist with a Top-Secret clearance with...CE and/or CompTIA A+ certification + Experience with ITIL service desk processes + Knowledge of desktop… more
- EPS Corporation (Randolph Air Force Base, TX)
- …Conference (VTC) equipment. Implement opportunities to streamline and enhance Tier I/II service delivery. Operate the service desk and desk ... Help Desk Technician / Help Desk Specialist - (694) Share this...and inquiries received from the customers via virtual Electronic Service Desk (vESD) submissions, telephone, walk-ins. Be… more
- CACI International (Reston, VA)
- Help Desk Specialist Job Category: Information Technology Time Type: Full time Minimum Clearance Required to Start: TS/SCI with Polygraph Employee Type: Regular ... None * * * CACI is seeking a Help Desk Specialist to join our Luke Team!...the IT Operations Manager by understanding appropriate and applicable Tier support levels. * Escalate Tier 3… more
- UC Health (Cincinnati, OH)
- UC Health is hiring a Full Time Service Desk Specialist for the IS&T Department The Specialist is responsible for receiving customer calls to the ... centralized UC Health Service Desk pertaining to UC Health standard...technical problems and facilitate communication to other IS&T groups ( Tier 2 support), when that expertise is needed. Perform… more
- Two95 International Inc. (Portland, OR)
- Title: IT Service Desk Specialist Location: Portland, Oregon Duration: 11 months Term (Contract) Roles & Responsibilities + The person selected to fill this ... detail and a personal emphasis follow-up/follow-though are also required. + Previous Service Desk experience and/or certification in an ITIL (IT Infrastructure… more
- NuAxis Innovations (Reno, NV)
- **Help Desk Specialist ** Location **Reno, NV** \# of... Technician to support the US Fish and Wildlife Service (FWS) inReno, NV. This on-site role is part of ... We are currently seeking a talented and motivated **Help Desk Technician** for a Full-Time position. **Job Summary:** NuAxis...to a mobile and hybrid federal workforce. You'll provide Tier 1 support, assist with hardware and software issues,… more
- Axxum Technologies (Rockville, MD)
- Service Desk Specialist - Rockville, MD - Hybrid + Technical Support: Provide Tier II level support for Windows OS, networking, printers, connectivity ... + Ticket Management: Respond to and resolve escalated helpdesk tickets from Tier I, ensuring timely and accurate problem resolution. + System Monitoring: Monitor… more
- Tesla Laboratories. Inc. (Washington, DC)
- …The position is on site in Washington DC with FinCen Works as part of an IT Service Desk team responsible for Tier 1-3 support. Tasks include maintaining and ... telephone, electronic, and/or walk-up requests for IT support as part of a Service Desk operation + Ensure all time reporting and other required reports are… more
- Trace Systems Inc (WA)
- Job Overview Job Title: Help Desk Specialist Job Location: Naval Research Lab, Washington, DC Job Responsibilities Join our dynamic team at Trace Systems as we ... seek a talented and cleared Help Desk Specialist to play a pivotal role...of NRL's cutting-edge initiatives. Plus, with our core IT Service Desk support operating during convenient peak… more
- Motion Recruitment Partners (Grand Prairie, TX)
- IT Support Specialist / Tier 1 / Onsite /...Responsibilities + 100% Hands On - Providing excellent customer service to internal and external Tier 1 and ... projects is looking to bring on an IT Support Specialist join their team. The company has over 27...you are someone that loves technology, has excellent customer service skills, and looking to grow in your IT… more
- Insight Global (Braintree, MA)
- Job Description A local healthcare client of ours is looking for a Tier 3 Support Specialist to join their growing company. * Escalation point of issues or ... services forwarded from the IT Help Desk that may require hands on or onsite support...* Track request through call and incident tracking software (Autotask/ Service Now) * Manage and resolve requests and as… more
- SitusAMC (Plymouth Meeting, PA)
- …to higher level tier groups as required or to supervisor. + Using service desk software to record, track and document the problem solving process, including ... to site audit responsibility policies and procedures + Monitor service desk system for incoming requests and...assigned areas of expertise + Assist in training of tier I support staff and in their day to… more
- Cayuse Holdings (Pendleton, OR)
- **Overview** The Tier 1.0 Helpdesk Specialist acts in a customer service capacity responding to customer requests on the Client SAP applications via phone, ... assigned. **Qualifications** + High School diploma or GED required. + 1 year of Service /Help desk or customer service support experience. + Familiarity with… more
- Belcan (Airway Heights, WA)
- …knowledge base with prescriptive guidance for common problems to improve quality of Tier 0 customer self- service * Escalates incidents and requests Tier ... point of contact for internal customers via phone and Service Now * Uses Service Management solutions...A+ / Server+ / Network+ * HDI Customer Help Desk Analyst * Microsoft Office Specialist *… more