- Children's Mercy Kansas City (Kansas City, MO)
- …we can improve the lives of children beyond the walls of our hospital. Overview The Service Management Analyst supports IT Service Management (ITSM) ... Incident, Major Incident, or Knowledge Management . The Service Management Analyst supports assigned...new functionality or processes impacting the Service Management platform: * Support projects impacting the ServiceNow… more
- Lockheed Martin (PR)
- **Description:** The ServiceNow IT Service Management Business Analyst is responsible for analyzing business requirements and partnering with LM teams to ... onboard them to ServiceNow IT Service Management \(ITSM\)...\- ServiceNow certifications \(ITSM, Administration, or Business Analyst \) \- Experience with Agile project management … more
- Citigroup (Tampa, FL)
- The ServiceNow Project Lead Analyst is a...of how ServiceNow CSM supports the Customer Service Management of Operational teams goals and ... their own job and the business. Recognized technical authority for customer service management processes within the business. Requires basic commercial… more
- Bank of America (Kennesaw, GA)
- … Request Process Analyst ** is a key role within the Technology Service Management Office, a group that enforces standardized governance methods across all ... ServiceNow Request Process Analyst Chandler, Arizona;Richmond,...impact. Join us! **About the Team:** The Global Technology Service Management function is a new team… more
- NTT America, Inc. (Plano, TX)
- …inclusive, adaptable, and forward-thinking organization, apply now. We are currently seeking a ServiceNow Business Analyst & Trainer to join our remote team that ... EST hours. NTT DATA is looking for a motivated ServiceNow Business Analyst with experience gathering business...ITBM, SPM, WSD, CSM, ITOM, HRSD, GRC, IRM, ITSM, Service Portal (UX Deign), etc. **About NTT DATA** NTT… more
- Anywhere Real Estate (Virginia Beach, VA)
- …content within ServiceNow and managing all stages of the knowledge management lifecycle. The ideal candidate will work closely with product managers, engineers, ... We are seeking a driven and detail-oriented Knowledge Analyst to join our IT support team at...+ Over 3 years of proven experience in knowledge management , preferably within a ServiceNow environment. +… more
- Invenergy (Chicago, IL)
- …highly motivated and collaborative individual knowledgeable and experienced in all aspects of IT Service Management (ITSM) to join our team focusing on Problem ... Service Request, Asset and Configuration, Knowledge and Service Level Management . We are seeking a...V3 or V4). + Demonstrated experience using and leveraging ServiceNow ITSM (Incident, Problem, Change, and Request Management… more
- Premier Health (Dayton, OH)
- …**FULL TIME / 8AM - 5PM / 8- HOURS PER PAY** The ERP Programmer/ Analyst Sr : * Provides advanced-level programming and systems analysis support for a broad ... Engineering, Biomedical Engineering, Laboratory, Pharmacy, or Medicine. Certification: Project Management Certification is preferred Experience: Please see the experience… more
- Cayuse Holdings (Rosslyn, VA)
- …Asset Management , Configuration Management Database (CMDB), Human Resources Service Management (HRSM), and other ServiceNow modules, as required. ... + 1+ Years of experience as a Business Analyst / Architect for development and implementation projects +...experience with ServiceNow components, such as Change Management , Service Catalog, Incident Management ,… more
- CACI International (Chantilly, VA)
- …with ServiceNow implementations. + Experience with development and implementation of ServiceNow ITOM and ITSM modules - Incident Management , Problem ... , Configuration Management . + Advanced level understanding of ServiceNow required. + Advanced level programming skills. + A fundamental understanding… more
- Insight Global (Cincinnati, OH)
- Job Description Insight Global is seeking asa ServiceNow Configuration Management Data Base (CMDB) Analyst to work onsite in downtown Cincinnati 5 days a ... to ServiceNow Discovery, Software and Hardware Asset Management , and Service Mapping. You will receive...Cloud, Adobe, Salesforce) Experience with Software and hardware asset management , ServiceNow discovery and service … more
- Citigroup (Irving, TX)
- …years of experience as a Business Analyst with a focus on IT Service Management (ITSM) solutions, particularly ServiceNow . + Proven experience in ... refining business requirements, analyzing processes, and supporting the development of ServiceNow solutions that enhance business processes, improve service … more
- Lockheed Martin (PR)
- **Description:** The ServiceNow IT Service Management Technical Lead is responsible for designing, implementing, and maintaining the ServiceNow IT ... ServiceNow ITSM modules, including Incident, Problem, Change, Service Request Management , and Knowledge Management... and ITSM \- Partner with the ITSM Business Analyst to Develop and maintain a roadmap for adoption… more
- Huntington Ingalls Industries (Newport News, VA)
- …for ensuring system health * Provide technical insight in designing and supporting ServiceNow while aligning to Service Management standard methodologies * ... Configure, customize, script, and develop the ServiceNow platform * Gather specifications from service ...communicate to all levels of end users, IS and Management staff * Active in the ServiceNow … more
- BCMC (Falls Church, VA)
- …methods, and techniques used in ServiceNow development * Enterprise and/or IT Service Management * ServiceNow System Administration * Experience with ... new ServiceNow applications and services * Assist ServiceNow Business Analyst in estimating release level...* Experience with process development and deployment * Web Service Integration (API Web Services) experience * Single Sign-on… more
- BCMC (Falls Church, VA)
- …* Designs and develops new ServiceNow applications and services * Assist ServiceNow Business Analyst in estimating release level of effort Required Skills: * ... in relation to implementation of ServiceNow * Implement and configure ServiceNow HR Service Delivery (HRSD), Employee Center Pro (ECP), Integration Hub,… more
- CACI International (VA)
- …Azure DevOps) is a plus * Knowledge of ITIL best practices and service management principles. * Strong leadership, facilitation, and stakeholder management ... ServiceNow Product Owner Job Category: Information Technology Time...* Proven experience as a Product Owner or Business Analyst in an Agile environment. * Strong understanding of… more
- ServiceNow, Inc. (Orlando, FL)
- …Cloud Change Management team is a trusted partner in our Global Cloud Service organization. + Advocate for our ServiceNow customers while balancing the needs ... transform how we work. Fast forward to today - ServiceNow stands as a global market leader, bringing innovative...this role:** + Promote and consistently support the change management process on a global scale. + The Global… more
- Bank of America (Richmond, VA)
- Lead Product Analyst , IT Service Management Charlotte, North Carolina;Kennesaw, Georgia; Richmond, Virginia **Job Description:** At Bank of America, we are ... technology services to our customers and employees. **Position Summary:** The **ITSM (IT Service Management ) Lead Product Analyst ** is a hands-on role… more
- CAI (Trenton, NJ)
- …experience with Workflow Configuration using ServiceNow + 3 years' experience with Service Management ( ServiceNow preferred or similar IT Service ... analyst experience + 2 years' Experience in automating workflows in a Service Management application + Strong technical problem-solving skills experience + 2… more