- Merck & Co. (Rahway, NJ)
- …arms within the business.-- - - The Program Clinical Supplies Project Manager (Program CSPM) serves as the primary program-level GCS point of contact ... serving in a lead role for clinical supply issue escalation within their program(s) (and subsequent manage thereof) to.... - Responsible for authoring clinical supply documentation in support of labeling and packaging activities as well as… more
- ServiceNow, Inc. (Santa Clara, CA)
- …get to do in this role ServiceNow is currently seeking a Senior Account Escalation Manager to manage customer accounts requiring an enhanced level of interaction ... and personalized service during account level escalation . The Account Escalation Manager ...services. Note THIS IS NOT A SALES OR SALES SUPPORT ROLE. **What you get to do in this… more
- UKG (Ultimate Kronos Group) (Lowell, MA)
- …customer escalation management support to Customer Experience teams. The Escalation Manager will act as a liaison and coordinate internal efforts to ... have a significant impact on our customer's business. The Escalation Manager will also be responsible for...Basic Qualifications: + 2+ years of experience in customer support , escalation management or related field +… more
- BrightSpring Health Services (Louisville, KY)
- …business impact of an outage and set appropriate incident priority when engaging IT support teams. The Incident Escalation Manager will also be responsible ... Our Company BrightSpring Health Services Overview The Incident Escalation Manager oversees the Manager...document processes and ensure alignment on all aspects of support process. + Adjusts the incident management process as… more
- SAP (Newtown Square, PA)
- …options for you to choose from. SAP Enterprise Cloud Services (ECS) Customer Escalation team is part of the ECS Global Customer Engagement organization. This team ... to ECS Delivery for the prioritization of continuous improvement initiatives. ECS Customer Escalation is spread across regions APJ, EMEA/MEE and the US. You will be… more
- Wells Fargo (Charlotte, NC)
- …more about the career areas and lines of business at wellsfargojobs.com . The Software Engineering Senior Manager will support the WIMT Platform organization ... **About this role:** Wells Fargo is seeking a Software Engineering Senior Manager in Technology...Determine appropriate strategy and actions to act as an escalation partner for scrum masters and the teams to… more
- Wells Fargo (Charlotte, NC)
- **About this role:** Wells Fargo is seeking a Specialty Software Engineering Manager within the Capital Markets Risk Technology Data Strategy Team (CMRT). The ... and regulatory environment; facilitate decision-making and issue resolution, and support implementation of developed solutions and plans; influence and lead… more
- Capital One (Richmond, VA)
- Manager , Technical Deployment Strategist - Capital One Software (Remote) Capital One Software has been an integral part of Capital One's digital ... We scaled internal solutions to solve data transformation challenges. Capital One Software is exploring how its data warehouse optimization, cost insights, and… more
- Amazon (Seattle, WA)
- …is responsible to drive cost-out, mitigate risk, manage key sourcing initiatives, and support software governance and compliance processes. You will develop and ... Description Amazon is seeking a Software Sourcing Manager for the Technology...all aspects of vendor relationships including business performance reviews, escalation support for internal customers (including executive… more
- CareFirst (Baltimore, MD)
- … software through all phases of analysis, design, development, test, deployment, and support of all related software application systems. Empowers a team of ... within the Ready to Serve Value Stream including design and development of software applications, and their operations and maintenance. Directs the work of engineers… more
- TP-Link North America, Inc. (Irvine, CA)
- …effortless lifestyle. Overview: At TP-Link Systems Inc., we are looking for a Cloud Software Engineer Backend Manager to lead our backend development team. In ... teams to integrate backend services, improve system performance, and support business objectives. If you have a strong technical...backend systems. + Act as a technical point of escalation , helping troubleshoot complex issues and unblock the team.… more
- Hyundai Autoever America (Fountain Valley, CA)
- 10224 - Manager , Software Location - Fountain Valley, CA PURPOSE The Manager , Software is responsible for managing a sub-section of the Interactive ... intake, project management, operations oversight, security processes, incident management, software license management, contracting and budget management. ESSENTIAL FUNCTIONS… more
- Amazon (Denver, CO)
- …experiences that our customers have with our devices. As a Sr. SW Development Manager in this domain, you will be responsible for envisioning and implementing the ... solutions for large, multi-functional projects on-time, anticipate bottlenecks, provide escalation management, anticipate and make trade-offs, and balance business… more
- PNC (Strongsville, OH)
- …business teams Responsibilities: * Leads and participates in the monitoring, maintenance, support and modernization of systems and software to ensure stability ... and have an opportunity to contribute to the company's success. As a Software Engineer Lead within PNC's Technology organization, you will be based in Pittsburgh,… more
- Safran (Peachtree City, GA)
- Customer Support Manager OAM Company : Safran Aerosystems Services Job field : Customer services and support Location : Peachtree City , Georgia , United ... one click Any questions ? **Job Description** The Customer Support Manager OAM (Original Aircraft Manufacturer) plays...into three main sections: 1. Customer Relationship and Operational Support : * Serve as a facilitator and escalation… more
- Wells Fargo (Minneapolis, MN)
- …our communities, and our people. This Talent Acquisition - Lead Software Engineer will contribute to the development, maintenance, and continuous improvement ... meaningful contributions towards enhancing the overall candidate, recruiter and hiring manager experience. **In this role, you will:** + Lead complex initiatives… more
- Wells Fargo (Irving, TX)
- **About this role:** Wells Fargo is seeking a Lead Software Engineer to drive innovation and technical excellence within the CTR space. This role will lead the ... and performance monitoring through tools like Grafana, Unravel, or Cloudera Manager . They will also oversee workflow orchestration and DevOps practices, enabling… more
- University of Massachusetts Amherst (Amherst, MA)
- … Support Manager Apply now (https://secure.dc4.pageuppeople.com/apply/822/gateway/default.aspx?c=apply&lJobID=527802&lJobSourceTypeID=801&sLanguage=en-us) Job ... social, economic, and technological challenges in our world. Job Summary The Desktop Support Manager is responsible for managing daily operations of the desktop… more
- Patterson Companies, Inc. (Effingham, IL)
- … Software Engineer II's role is to define, develop, test, analyze, and maintain software applications in support of the achievement of Patterson software ... requirements. This includes writing, coding, testing, and analyzing software programs and applications. The Software Engineer II will also research, design,… more
- Truist (Raleigh, NC)
- … development team + Ability to work occasional nights and/or weekends to support deployments and incident escalation . + Experience w/Build tools such as ... of CICD pipelines + Add experience creating turnover documentation for production support + Experience with software supporting community association management… more
