- TEKsystems (Plano, TX)
- …Knowledge of Cisco Unified Communications Platform and Cisco SBC Skills: Telecom, Genesys, Avaya , Contact Center , Cisco, Unified Communications, AWS, Cloud, ... Deployments Top Skills Details: Telecom,Genesys, Avaya , Contact Center ,Cisco,Unified Communications,AWS,Cloud,Deployments Additional Skills & Qualifications:… more
- HCA Healthcare (Earth City, MO)
- … technologies as it pertains to the healthcare industry. Prior knowledge of Noble, Avaya or Contact Center as a Service, Cloud technologies- including ... (tuition, student loan, certification support, dependent scholarships) + Colleague recognition program + Time Away From Work Program (paid...OF DUTIES -** **The Consulting Product Business Analyst - Contact Center Virtual Agent and IVR is… more
- CVS Health (Hartford, CT)
- …health care more personal, convenient and affordable. Position SummaryCVS Health is recruiting for a Senior Contact Center Engineer to be a key member of a ... team of highly talented engineers accountable for CVS's dynamic contact center environment consisting of Avaya , Cisco, and Five9 technologies. This… more
- CoStar Realty Information, Inc. (Atlanta, GA)
- Senior A/V Support Engineer- Atlanta, GA Job Description CoStar... Avaya CM 8.1 with 80+ gateways + Avaya Contact Center Elite Multichannel, Nice ... Polycom, and One-X + 4,500 employees and 400+ call center agents + 6 data centers, 3,000 VM hosts,...Paid time off + Tuition reimbursement + On-site fitness center and/or reimbursed fitness center membership costs… more
- L. L. Bean, Inc. (Freeport, ME)
- …& Media Gateways, AAM and IX Messaging, CMS, SIP, hard and soft phones, Contact Center design, implementation, and support, UCaaS and CCaaS. Other skills: ... outside, we're all in. LL Bean Inc. Freeport Maine is looking for a Senior Voice/Network Engineer to join our network team, someone passionate and with proven… more
- HSS (New York, NY)
- …call center processes and monitor the overall performance. The Contact Center Analyst reports to the Senior Director of Performance and Optimization. Key ... to our Mission, you too can be part of our transformation across the enterprise. Contact Center Analyst Full Time/Hybrid 9:00am - 5:00pm Overview: The Contact… more
- CVS Health (Buffalo Grove, IL)
- … center application development. This individual will be the most technical and senior resource on the Contact Center application engineering team. This ... contact center applications that integrate with the different contact center solutions within CVS including, Cisco, Avaya , Five9, Verint, Nice IEX. +… more
- Sprinklr (KY)
- …management experience including at the executive level + Cloud contact center experience with platforms such as Mitel, Avaya , Cisco, Amazon Connect, ... directly with customers around full functionality of Sprinklr CCaaS Omnichannel and Contact Center Intelligence & Automation Platform + Proactively identify,… more
- MetLife (Aurora, IL)
- …environment highly desired; so is experience with Workforce Management and Contact Center technologies such as NICE IEX, Avaya CMS, or Intradiem. + Ability ... devices for initial triage and troubleshooting preferred. 5. Broad knowledge of inbound contact center environments. **Preferred:** + 5 years of WFM related… more
- Toyota (Chandler, AZ)
- …primary responsibility of this role is to create staffing forecasts in a high-volume contact center environment. **What you'll be doing** + Provide analysis and ... recommendations to improve staffing levels and efficiency while advising the Center leadership of observed trends. + Maintain staffing and headcount records, and… more