- Honeywell (Houston, TX)
- As a ** Sr Customer Support Management Professional** here at Honeywell, you will be responsible for managing and developing a Field Service Engineer ... excellence, and optimizing resource allocation. By effectively managing the customer support function at a senior...MUST HAVE** + 3 years of proven experience in customer support management , technologies,… more
- Amazon (Hawthorne, CA)
- …new products, from chip design to complete end-user systems. The Customer Support New Product Introduction Program Management Office (CS NPI PMO) bridges ... of new programs, products, policies, and features into our customer support ecosystem, partnering closely with Product Management , Go-to-Market teams, and CS… more
- Safran (Sarasota, FL)
- …Support **Job field / Job profile** Customer services and support - Customer support & services management (CSSM) **Job title** Customer ... management to provide a full spectrum of customer support and sales activities (majority of...Full responsibility to negotiate with support from senior managers required ; * Generate customer … more
- Tecomet (Warsaw, IN)
- …+ Provides quick response time to prioritize and analyze problems and provide customer support + Troubleshoots system management to maximize computer ... **Position Type** Full-time **Salaried/Hourly** Salaried **Travel Requirements** 5% **Job Description** Sr . IT Technical Support Analyst **Position Summary** The… more
- GE Vernova (Atlanta, GA)
- …Asset Strategy Optimization Product management experience, tools and processes: + Customer support (Salesforce) + Requirements management (Aha, ADO) + ... **Job Description Summary** Areas that support the identification and development of the product...engineering teams on multiple issues and decisions. + Conducts customer and stakeholder interviews and elaborates on personas. +… more
- Amazon (Bellevue, WA)
- …Reseller, Sales Agent, or Distributor channels - Deep understanding of telecom/ISP customer support operations including case management systems, escalation ... workflows, SLA management , and quality assurance standards - Experience in Customer Support product or program management Preferred Qualifications -… more
- The Joint Commission (Oak Brook, IL)
- **Overview** **GENERAL SUMMARY:** As part of the JCR customer technical support team, this position will provide senior level technical support for ... training resources as well recommending official trainings and tools as necessary. 1. Customer account support and management : Registering users, assigning… more
- US Tech Solutions (San Diego, CA)
- …languages, ensuring alignment with strategic objectives. **Experience:** + 3+ years in Customer Support Operations, Escalations Management , or Safety ... **Duration: 6 Months(Hybrid)** **Job Description:** + We are seeking an experienced Customer Support Operations Specialist to join our Safety Operations team,… more
- Vertafore (Melville, LA)
- …of key Vertafore customers. You will work cross-functionally across Vertafore, including Customer Support , Account Management , Product Management ... the way with product innovation, technology partnerships, and focusing on customer success. Our fast-paced and collaborative environment inspires us to create,… more
- GS1 US (Ewing, NJ)
- …cross-functional tasks within Marketing and across the business to support change management . + ** Support Customer Engagement Initiatives** - In this ... Customer Experience/ Sr . Marketing Specialist Marketing Ewing,...launching GS1 US email campaigns, using marketing automation, to support the customer experience by developing compelling… more
- GKN Aerospace (El Cajon, CA)
- …Qualifications:* High School Diploma or GED* 3+ years of contracts administration, customer support , or program management experience* Strong working ... you can take your career. Job Summary Provide Commercial expertise and support to specific customer local team. Work to ensure the management and resolution… more
- Palo Alto Networks (Santa Clara, CA)
- …within platforms like the Customer Support Portal. + Enhance customer account management capabilities, providing a comprehensive view of customer ... we all win with precision. **Your Career** As a Senior Product Manager for IT Customer Experience,...customer information. + Experience with customer support processes and tools, including case management … more
- Capital One (Richmond, VA)
- …Experience building and deploying multi-modal models for technologies like computer vision, speech recognition , optical character recognition , or other ... Sr . Distinguished AI Engineer At Capital One, we...leader in using machine learning to create real-time, personalized customer experiences. Our investments in technology infrastructure and world-class… more
- CACI International (Mclean, VA)
- …requirements may include handling items weighing up to 50 pounds. **Key Responsibilities:** + ** Customer Support Management :** + Serve as the primary point ... of contact for specialized customer requests, managing end-to-end support processes. +...areas for process improvement and recommend changes to enhance customer satisfaction and operational effectiveness. + **Office Management… more
- PNC (Phoenix, AZ)
- …in this position. **Competencies** Accuracy and Attention to Detail, Client Relationship Management , Customer Support Policies, Standards and Procedures, ... to the company's success. As a Client Service Associate Sr within PNC Private Bank organization, you will be...objectives and activities to ensure they adhere to and support PNC's Enterprise Risk Management Framework. **Qualifications**… more
- Capital One (Mclean, VA)
- Sr . Director, Product Management , Developer Experience - Autonomous Deployments ** Sr Director, Product Management (PXDP65)** Capital One is a high-tech ... the challenges developers face in delivering high-quality software at scale. **As the Sr . Director, Product Management - Autonomous Deployments, you will:** +… more
- Capital One (Chicago, IL)
- Sr . Director, Product Management , DevX - Operational Intelligence & Observability ** Sr Director, Product Management (PXDP65)** Product Management at ... agreed upon number of hours to be regularly worked. Chicago, IL: $245,100 - $279,800 for Sr . Dir, Product Management McLean, VA: $269,600 - $307,700 for Sr .… more
- Capital One (Richmond, VA)
- Sr . Director, Technical Program Management -...That's where you come in. **About the team:** _Acquisitions, Customer Management & Segments (ACMS)_ is an ... our pre-approved offer and counter-offer user journeys; and the Customer Management systems that our customers use...through the use of refundable security deposits. As a ** Senior Director of Technical Program Management ** _(TPM)_… more
- Capital One (Mclean, VA)
- Sr . Manager, Product Management , Associate Mobile Experience Product Management at Capital One is a booming, vibrant craft that requires reimagining the ... agreed upon number of hours to be regularly worked. Chicago, IL: $175,500 - $200,300 for Sr . Mgr, Product Management McLean, VA: $193,000 - $220,300 for Sr .… more
- Honeywell (Pittsburgh, PA)
- …container orchestration tools (eg Kubernetes) for automating software deployment, scaling, and management ; and knowledge of speech recognition technologies ... Sr Advanced Data Scientist ( Senior Adv...with Honeywell global teams, partners and customers to address customer field issues; support the learning, mentoring… more