- Amazon (Seattle, WA)
- …content including Amazon Originals, Live Sports, and more. We are seeking an Ad CX Quality Programs Manager to lead and standardize quality control processes ... job responsibilities *Lead and standardize quality control processes across Ad CX programs. *Develop and implement automated quality checks, measurement frameworks,… more
- Purple Carrot (Needham, MA)
- Senior Product Manager , Customer...closely with teams across Marketing, Technology, Design, Data, and CX to lead the product strategy, define ... Journey We are looking for a Senior Product Manager to join our mission-driven team....Design and Engineering to deliver intuitive, beautiful, and outcome-driven product experiences. Work cross-functionally with Marketing, CX ,… more
- KPMG (Atlanta, GA)
- …change requests/enhancements based on established scope baseline and agreement with solution product ownership team and work with solution manager in correctly ... then consider a career in Advisory. KPMG is currently seeking a Senior Specialist, Business Analyst to join our Managed Services practice. Responsibilities:… more
- Synchrony (West Chester, OH)
- …of emerging channels team Work with multiple internal teams, like IT, MarTech, CX and Compliance, to reduce risk within corporate website and marketplace channel ... or, in lieu of a degree, a high school equivalent and 10 years of Product Management or Marketing Governance experience with in the credit card industry. 6 + years… more
- Topsort (Somerville, MA)
- …bring tools to measure the experience. Lead and scale up a high-performing CX team. Collaborate cross-functionally with Product , Sales, and Marketing to drive ... role like? Customer Success Lead is the leader and manager of our global team of customer success and...product improvements across the organization. Represent the company's CX initiatives at industry events, building brand reputation and… more
- Generac Power Systems, Inc. (Pewaukee, WI)
- …streamlining issue resolution and enhancing operational agility. Collaborate with Engineering, Product , Supply Chain, and CX teams to resolve recurring ... accountability. Highly persuasive communicator , influencing internal teams and senior leadership. Proven ability to lead cross-functional initiatives , working… more
- PNC Financial Services Group, Inc. (Louisville, KY)
- …valued and have an opportunity to contribute to the company's success. As a Senior Branch Manager within PNC's Retail Branch organization, you will be based ... Management Framework. PNC also has fundamental expectations of our people managers. As a manager of talent in PNC, you will be expected to: Include Intentionally -… more
- VML (New York, NY)
- …many hats to ensure team success. What You'll Need: 3+ years as a senior account manager with experience in executing medical education programs Strong ... customer journey, offering deep insights in communications, commerce, consultancy, CRM, CX , data, production, and technology. We deliver end-to-end solutions that… more
- Lincoln Financial (Greensboro, NC)
- …available for this opportunity. **Requisition #:** 74862 **The Role at a Glance** As a ** CX Product Manager ** on the Financial Wellness team, you would play ... and solutions * Defines the vision and success measures for prioritized product offering(s) in collaboration with key business stakeholders, outside vendor partners… more
- DISH Network (Englewood, CO)
- …The Customer Experience Transformation (CXT) department is seeking a driven, analytically-minded Senior Product Manager to lead the evolution of ... both internal stakeholders and external partners, participating in roadmap planning, product reviews, and executive updates. **Key Responsibilities:** + Lead the… more
- DISH Network (Englewood, CO)
- …is seeking a highly analytical and self-driven professional to join our team as a Product Manager . In this role, you will lead the optimization of our experience ... for the day-to-day management of our Insights and Conversational Analytics product portfolio. Your responsibilities will include the design, deployment, and… more
- Amazon (Seattle, WA)
- …leader in entertainment with the best experience for customers and partners. As the Senior Product Manager - Technical (PMT) for Fire TV Personalization, ... content every day. We are looking for a talented product professional to help Fire TV grow as the...local experiences across global markets * Partner with multiple product , design, engineering, quality, and customer-support teams across Fire… more
- Amazon (Bellevue, WA)
- …and to ensure compliance. Key job responsibilities We are seeking an experienced bar-raising Senior Product Manager (Technical) who will drive innovation in ... initiatives between Alexa and D&S organizations, defining and executing product roadmaps for unprecedented GenAI challenges. You'll be responsible for… more
- Amazon (San Francisco, CA)
- …code? The Amazon Music Customer eXperience Infrastructure (CXI) team is seeking an entrepreneurial Senior Product Manager , Technical to own and drive our ... this role is for you. We're looking for a product leader who can think big while executing fast,...a startup within Amazon Music. You'll own the entire product lifecycle of this developer framework, from vision to… more
- Amazon (Seattle, WA)
- …to a broader customer audience and encourages more sustainable shopping practices. The Pre-Owned CX Principal Product Manager will own defining and driving ... customer impact. We seek an experienced and entrepreneurial Principal Product Manager - Technical with a passion...create roadmap planning * Developing and driving mechanisms with senior leaders on the progress of the CX… more
- Amazon (Seattle, WA)
- …is flexible, detail-oriented, and comfortable working effectively in a deadline-driven work environment. Sr . In-App Marketing & CX Manager duties & ... As Sr . In-App Marketing & Customer Experience ( CX ) Manager , you will be part of...teams. Directly responsible for the Storefront and Fire TV CX , you will monitor the performance of product… more
- Cognizant (Atlanta, GA)
- **About the role** As a Senior DevOps Engineer, you will make an impact by designing, developing and deploying conversational AI solutions using Google Dialogflow ... CX platform. **In this role, you will:** + Collaborate...databases to facilitate seamless data exchange. + Collaborate with product managers UX/UI designers and other stakeholders to define… more
- Amazon (Seattle, WA)
- …The Climate Pledge Friendly team is looking for Senior Product Manager Technical to join our CX team. Climate Pledge Friendly collaborates with trusted ... destination for sustainable shopping. We're looking for a Senior Product Manager - Technical ( Sr PMT) to lead the CX for Climate Pledge Friendly,… more
- Palo Alto Networks (Santa Clara, CA)
- …CX processes through a data and AI-first lens. **Your Impact** As a Principal Product Manager , you will contribute a deep knowledge of product development ... **Your Career** We are seeking a visionary and hands-on Senior Principal Product Director to lead the...cross-functional team meetings, aligning engineering, data science, UX, and GTM, CX business partners on IT application product … more
- Acuity Brands (Atlanta, GA)
- …**Position Summary & Location** We're looking for a seasoned Customer Experience ( CX ) leader with deep expertise in post-shipment service operations and warranty ... reimagine how we serve, listen to, and learn from our customers-transforming our CX function into a vital feedback engine that protects future customers, improves… more