- HTC Global Services Inc (Brooklyn, NY)
- Telecom Support Lead - L3 ... operations or voice engineering, with 3-4 years in L3 or senior escalation roles. + Preferred Certifications: ... We are looking for a highly experienced Telecom Support Lead ( L3 ) to manage advanced telecom operations, lead critical escalations, and ensure optimal… more
- HTC Global Services Inc (Brooklyn, NY)
- …+ Experience: 10-12+ years in telecom operations, voice engineering, or unified communications support , with at least 3-4 years in L3 or senior ... Operations & Escalations + Act as the final L3 escalation point for all telecom -related incidents including SIP failures, PRI issues, MPLS/SD-WAN outages, QoS… more