- Checkmarx (Atlanta, GA)
- …our day-to-day lives. Requirements Checkmarx is seeking a highly motivated and experienced Strategic Customer Success Manager (SCSM) to join our team. The SCSM will ... security solutions. This role requires a blend of technical expertise, strategic thinking, and exceptional customer engagement skills. Our preferred candidate… more
- Braze (Austin, TX)
- …like a place where you can thrive, we can't wait to meet you. As a Strategic Customer Success Manager you will work closely with some of the world's best known ... brands that are part of Braze's Global Strategic Account Program to help them realize value from...risks to account health You may be a Lead CSM on global group accounts coordinating internationally across other… more
- PubMatic (New York, NY)
- …(CSMs) are the primary owners of PubMatic's global Publisher base. As a CSM , you would develop strategic partnerships with our Channel Partner/Publishing ... revenue opportunity. To do so, our CSMs closely consult with key strategic and tactical contacts through long-term relationship development, and deep understanding… more
- London Stock Exchange Group (New York, NY)
- Job Description Summary Customer Success Managers (CSMs) connect our most strategic clients to LSEGs portfolio of software & desktop solutions. This specialist plays ... accounts. Equal parts trusted advisor and roadmap architect, the CSM designs and implements activities with key decision makers,...through user adoption of our suite of solutions, the CSM crafts the conditions for optimal renewal and upsell… more
- Lilt (Indianapolis, IN)
- …of contact for these customers, building and nurturing strong relationships, providing strategic guidance, and serving as a trusted advisor on product/service usage ... customers within the organization. Key Responsibilities: The Customer Success Manager ( CSM ) is responsible for managing our largest Enterprise accounts, achieving… more
- Alloy (New York, NY)
- …proactively advise our clients on fraud and risk management as an Alloy expert. As a CSM , you will be a strategic partner to your clients and ensure success from ... of banks and fintech companies across the world. This CSM role will own and deepen the client relationship...portfolio of 25 accounts where you are the lead strategic advisor Managing your portfolio of accounts with regular… more
- ZoomInfo Technologies LLC (Vancouver, WA)
- …ZoomInfo. This CSM will be responsible for all aspects of strategic account partnerships, adoption and customer success planning. This position will develop and ... execute strategic account plans, deliver business reviews, and drive overall...What You'll Do: Act as an extension of our strategic customers, being a proactive advocate within ZoomInfo and… more
- Specright Inc. (Chicago, IL)
- …Customer Success Job Overview Specright is looking for a Customer Success Manager ( CSM ) to drive long-term success for our customers, reduce churn, and surface ... expansion opportunities. As a CSM , you will be the primary relationship manager post-implementation,...customer outcomes and confident in managing both technical and strategic conversations. About Specright Specright is the first purpose-built,… more
- JLM Strategic Talent Partners (Floral Park, NY)
- WHO IS JLM STRATEGIC TALENT PARTNERS & WHAT IS OUR ROLE We partner with National & International prime contractors to provide them with qualified talent they can ... Kanban, SAFe etc.); Typical certifications may include: Certified Scrum Master ( CSM ) Certified Scrum Product Owner (CSPO) Certified Scrum Trainer (CST) Disciplined… more
- Nexthink (Salt Lake City, UT)
- …customer retention in North America and will be responsible for a portfolio of our strategic customers. The primary objective of the role is to help guide them along ... deliver an on-time renewal (through extensive value-tracking activities and other CSM efforts) Achieve Expansion Targets: Identify new opportunities for Nexthink,… more
- FreedomPay (Philadelphia, PA)
- …hiring, coaching, performance management, and career development Serve as a strategic delivery partner to senior and mid-level leadership, offering guidance on ... process gaps Ability to influence senior leaders and drive alignment between strategic objectives and delivery execution Passion for mentoring others and fostering… more
- Closinglock (Austin, TX)
- …Role We're seeking a tech-savvy, proactive and organized Digital Customer Success Manager ( CSM ) to support and grow a large book of customers through one-to-many ... technical issues, you will be the primary resource for your customers' success and strategic needs. What You Bring 3+ years of experience in a Customer Success,… more
- Genesis Consulting Partners, LLC (Washington, DC)
- …processes within the SAP ecosystem, ensuring alignment with the client's strategic objectives and compliance with federal regulations. This critical role requires ... methodologies (eg, SAP Certified Application Associate) is highly desirable. SAP, SAFe, CSM certifications desired Other: Must be US Citizen Must have Secret… more
- Equinix, Inc. (New York, NY)
- …as measured by new bookings, new logos and revenue growth covering both strategic focus & alignment as well as operational execution Develop / Facilitate Executive ... on how to engage Equinix resources (including Field Sales, GSA, SE, CSM ) to define, quote, and order solution Leverages executive sponsors appropriately… more
- Brightflag (New York, NY)
- …relationships with multiple stakeholders, confidently articulating value, and managing a strategic book of business of high-ARR customers. You will be responsible ... regular input to the Product team Skills & Experience 5+ years in a CSM role at a SaaS company, with experience building relationships with executive stakeholders,… more
- S&P Global, Inc. (New York, NY)
- …of the work involved. Track and report progress on key technology strategic initiatives Collaborate with the Value Stream (VS) team to decompose initiatives ... data-driven approach to decision making Excellent analytical, problem-solving, and strategic thinking skills. Experience in managing budgets and headcount planning.… more
- Citigroup, Inc. (Chicago, IL)
- …superior service quality. Contribute to and drive tactical and strategic initiatives. Establish effective working relationships with operational and technology ... a differentiated team lead experience and builds a pipeline for potential CSM path. Qualifications: 10+ years of experience Robust experience in business management… more
- PricewaterhouseCoopers (New York, NY)
- …and Inventory Control Society (APICS), APICS CSCP, APICS CPIM, ISM CPSM, ISM CSM , or ISC CPSD Preferred Knowledge/Skills : Demonstrates thorough abilities and/or a ... demand plans while achieving inventory objectives across the tactical and strategic horizons; Developing and implementing of supply chain network planning, material… more
- JPMorgan Chase & Co. (Plano, TX)
- …and operating models to achieve consistency across teams. Identify and define strategic sources of data, understanding product use cases and credit risk processes. ... feeds or Large Language Models (LLMs). Collaborate with multiple teams for strategic data sourcing, avoiding duplication in processes. Define schema for data assets… more
- T-Mobile (Frisco, TX)
- …a strong background in network operations and commercial leasing to lead the strategic roadmap for transformation initiatives. The ideal candidate will serve as a ... that drive operational efficiency. This role demands a balance of strategic planning, effective prioritization, and hands-on technical product management. It is… more
