- Windstream (Commerce, GA)
- …2-3 years of supervisory experience. 9+ years of related technical and/or telephony experience or an equivalent combination of education and experience. Even Better: ... Previous experience as a technician. Physical Tasks - Standing Continuously: 67-100% | Walking Continuously: 67 - 100% | Sitting Occasionally: 0-33% Driving - Car: Occasionally: 0-33% | Van: Continuously: 67-100% | CMV: Occasionally: 0-33% | Climbing:… more
- Rehlko, LLC (Milwaukee, WI)
- …greater impact. Why You Will Love this Job: The Aftermarket Customer Service Manager is responsible for leading the customer service team dedicated to parts ... approved by leadership. Relationship and Contacts: Supervisory Relationships Reports to Manager - Business Development, AMPS Assigned role responsible for leading the… more
- RESTECH Information Services (Metairie, LA)
- …presentations on Restech products and services Interpersonal skills, such as telephony skills, communication skills, active listening, and customer-care Ability to ... multi-task and adapt to changes quickly Must understand the customer's specific business needs and apply technology recommendations to fit those needs The ability to talk technology to a non-technical business owner A knowledge of technology trends likely to… more
- Flynn Restaurant Group (Independence, OH)
- …staff as well as Managed Service Providers, which includes Networking, Telephony , Disaster Recovery and Compliance. Maintain vendor relationships ensuring that all ... technologies deployed are fit for purpose and operating efficiently. Oversee and manage all Network related projects while leading, managing, coaching, and developing each employee. What We Will Accomplish Together Overseeing the Networking operations across… more
- Zobility (Auburn Hills, MI)
- …higher authority. These customers will be handled by a Top Care Executive Referrals Manager . The Executive Referrals Manager will resolve these often complex and ... premium brands, luxury hospitality or retail. Experience with cloud-based CRM and telephony tools. dditional Information / Must Have's: 2-3 years customer service… more
- Myriad Genetics (Salt Lake City, UT)
- …Health Associate Sales Representative (ASR), you will report to the Women's Health Area Manager . This is an entry-level Sales Role. The ASR will act as the primary ... Service applications, such as Service Cloud or other CRM software, telephony systems, and homegrown applications to continue to drive improvements. Strategic… more
- Nightwing (Sterling, VA)
- …. **Key Responsibilities:** + Serve as the subject matter expert for Cisco telephony platforms, including: + **Cisco Unified Communications Manager (CUCM)** + ... **Position Summary:** We are seeking a highly skilled **Cisco Telephony SME** to join our Nightwing IT - Networking...CUBE, Cisco IP handsets, analog gateways** , and **secure telephony endpoints** such as **vIPer and TSG phones** .… more
- Nightwing (MD)
- …markets. Nightwing is seeking a cleared Full-time Technical Instructor SME - Telephony Specialist in support of a DoD contract providing technical equipment training ... Wiring signals functions, equipment, and operation Private Branch Exchange operations, VOIP call manager operations A minimum of 4 years of applied Education and or… more
- House of Blues (Philadelphia, PA)
- …knowledge and experience with Casper, MAC scripting a plus + Knowledge of Cisco VOIP telephony , Call Manager + Must possess mobility to work in a standard office ... + Manage ticketing queue and allocating tickets appropriately to team. + Assist manager in interview process of new candidates. + Provide immediate, high urgency… more
- General Dynamics Information Technology (Macdill AFB, FL)
- …and troubleshoot secure voice devices + Extensive experience with Cisco IP telephony products including Unified Communications Manager , Unified Contact Center ... Trust/Other Required:** None **Job Family:** Network Engineering **Skills:** IP Telephony ,Network Communications,Voice Networks,Voice over IP (VoIP) **Certifications:** Security+, CE… more
- Leidos (Doral, FL)
- … infrastructure. + Expertise in various telephony systems (PBX, cloud telephony ). + Proficiency with Cisco Unified Communications Manager (CUCM), Microsoft ... (IT) services. The Unified Communications Engineer will provide direct support to the Program Manager and PMO and play a critical role in the successful execution of… more
- Zoom (San Jose, CA)
- What You Can Expect Lead the Zoom Phone business by focusing on telephony features, owning objectives and KPIs, and ensuring these features drive user engagement and ... ensure seamless integration within the broader Zoom platform, enhancing the telephony experience for users worldwide. Responsibilities + Define and prioritize… more
- IDEX (Huntsville, AL)
- …have something special for you. **Position Overview** : The Information Systems Manager oversees IT Infrastructure across multiple remote locations and the corporate ... providing a secure platform for the company's business operations. The Information Systems Manager will work with the corporate Network and Security teams to manage… more
- ASM Global (Oakland, CA)
- …people through the unique power of live experiences. Job Summary The IT Manager is responsible for managing and maintaining Oakland Arena and Oakland-Alameda County ... digital signage, scoreboard, ribbon board, cellular and phone systems. The IT Manager reports directly to the SR. Director of Operations. (The Annual Salary… more
- The Walt Disney Company (San Antonio, TX)
- …experience through strategic hard work and determination! We are seeking a Senior WFM Manager in San Antonio, TX who will be an outstanding addition to our Workforce ... the use and set-up (including formulae) of WFM and telephony systems, ensuring tool education and usage both within...and queue size), WFO Tools (Aspect, Nice, Verint) and Telephony platforms (Nice, Salesforce, Service Now, Zen Desk etc.)… more
- CUNY (New York, NY)
- …systems implementation and management, with hands-on experience in Cisco Unified Communications Manager (CUCM) and Microsoft Teams Telephony . + Disaster recovery ... or hybrid cloud applications. Under administrative direction of a university IT manager , with broad latitude for independent action or decision, all personnel serve… more
- Teledyne (Huntsville, AL)
- …architecture for Teledyne's voice and collaboration environment and work closely with the manager of the group to set strategy and direction for the team.** **Key ... and troubleshoot of all aspects of Cisco Webex Calling, from migration of legacy telephony solutions to setting up voice call queues for a contact center. +… more
- The Whole Person (Kansas City, MO)
- …organization celebrated 40 years in the Greater Kansas City Area TITLE: CDS Case Manager Department: CDS Reports to: CDS Manager Status: FT - Non-Exempt Hours ... staff to train consumers and PCAs on Blue Summit Telephony system as part of the CDS transition from...a typical case load of Consumers as assigned by Manager + Contact each Consumer, at a minimum, once… more
- General Dynamics Information Technology (Fairfax, VA)
- …of related experience **Job Description:** As a Contact Center Technology Manager , you will oversee the management, optimization, and implementation of technology ... for ensuring the seamless functioning of contact center platforms, including telephony systems, CRM integrations, workforce management tools, and any other… more
- Robert Half Management Resources (Burlington, MA)
- Description We are looking for an experienced Project Manager to lead complex, strategic initiatives from planning through execution and delivery. This role involves ... and permissions to meet business needs. * Manage integrations with CRM systems, telephony platforms, and survey tools. * Coordinate the setup of online forms,… more
