- Eisai, Inc (Nutley, NJ)
- …development and updating of compendia strategies for Eisai products. Provide scientific support at Medical Information Booths on an as-needed basis for assigned ... assigned products and/or therapeutic areas on an as-needed basis.Provide scientific support for assigned stakeholders on ad hoc projects and/or initiatives.Manage… more
- HonorVet Technologies (Pleasanton, CA)
- …3 + years of proven technical lead and UCaas experience Proficiency in Five 9 support , Avaya & MS Teams Telephony , administration, migration 2 + years of proven ... Vacaville, CA Must-have requirements: MS Teams and MS Teams Telephony migration. Five9 Contact Center. Proficient networking experience. Project Management.… more
- ARStrat (Houston, TX)
- …Lead and coach a customer service team to meet quality and productivity goals Support staff with system and telephony issues Monitor performance and conduct ... clients with early-out account services, patient inquiries, and billing support . If you're a strong communicator, a natural coach,...inquiries daily. As a team lead, you will provide support to your team to ensure success, and you'll… more
- Zobility (Auburn Hills, MI)
- …regions/brands to the appropriate Top Care team Investigate the customer's request for support and carry out research as required using company systems and processes ... Google Chrome bility to learn, use and manage internal/proprietary applications in support of customer handling bility to build relationships and collaborate with… more
- Rehlko, LLC (Milwaukee, WI)
- …parts inquiries, order processing, and after-sales service, parts, and accessory support . This role ensures high levels of customer satisfaction, timely fulfillment ... Lead, mentor, and develop the customer service team to deliver excellent support for service parts customers. Oversee the end-to-end order management process for… more
- IDT (Oakland, CA)
- …Help our customers understand how to use our services effectively. Light tech support on your customers' equipment. Setup and follow up on installation and ... appointment schedules. Interact with multiple levels of support including Operations/Sales, Finance, and Help Desk. What we...has remained a pioneer in Prepaid VoIP and UCaaS telephony . Today, we are an industry leader in prepaid… more
- RESTECH Information Services (Metairie, LA)
- …presentations on Restech products and services Interpersonal skills, such as telephony skills, communication skills, active listening, and customer-care Ability to ... awareness: ability to match resources to technical issues appropriately Understanding of support tools, techniques, and how technology is used to provide IT services… more
- Cochlear Ltd (Lone Tree, CO)
- …supporting frontline teams in areas such as in- and out-of-warranty support , service level performance, operations analysis, order management, and continuous ... Lead people leaders that oversee in and out of warranty customer service support functions including product support / troubleshooting, operations analysis, data… more
- Source Code LLC (Milford, MA)
- …cannot be scheduled within agreed service levels. Report the utilization of IT Support resources and successful completion of service requests to the Director of ... Basic computer and operating system knowledge Interpersonal skills: such as telephony skills, communication skills, active listening and customer-care Ability to… more
- Myriad Genetics (Salt Lake City, UT)
- …- Account Knowledge and Trust, Scalable Solutions, Proactive Support , Effective Partner, and Successful Onboarding. Accountabilities: Data-Driven Decision-making. ... Service applications, such as Service Cloud or other CRM software, telephony systems, and homegrown applications to continue to drive improvements. Strategic… more
- Observe.AI (Redwood City, CA)
- …your best human agents-helping enterprises automate routine customer calls and workflows, support agents in real time, and uncover powerful insights from every ... architecture , prompt engineering, and context-aware conversation design. Familiarity with telephony platforms (eg, Genesys, Twilio, Five9, NICE) and voice bot… more
- Novul Solutions (San Antonio, TX)
- …Onsite Responsibilities Maintain and optimize a large, high-availability IP telephony and video network Configure, troubleshoot, and validate voice/video services, ... & Career Development Reimbursement of Tuition and training needed to support career development. $150 monthly reimbursement contribution paid monthly towards parking… more
- ManTech (Mclean, VA)
- …hosting applications, ensuring performance, security, and stability. + Utilize BESS Billing and Telephony Provisioning Tools to support telephony systems. + ... **ManTech** seeks a motivated, career and customer-oriented ** Telephony Engineer** to join our team in **McLean, VA** . In this role, you will apply your expertise… more
- Nightwing (MD)
- …commercial markets. Nightwing is seeking a cleared Full-time Technical Instructor SME - Telephony Specialist in support of a DoD contract providing technical ... full-spectrum cyber, data operations, systems integration and intelligence mission support services to meet our customers' most demanding challenges....equipment training and support for DoD elements. A candidate for this position… more
- ManTech (Herndon, VA)
- **ManTech** seeks a motivated, career and customer-oriented **Enterprise IT Support Officer (EITSO)** **- Equipment and Telephony Installer** to join our team in ... **Herndon, VA** . In this role, you support a Dedicated Support Team supporting the Voice Program Recap Office (VPRO) installing network equipment, telephones… more
- City of Durham (Durham, NC)
- …CAD system administration, MSAG updates, NICE recording system maintenance, and 911 telephony support . + Coordinate system maintenance schedules with vendors ... Emergency Communications Operations Coordinator provides analytical, administrative, and technical support for 911 operations and systems readiness. This position is… more
- Under Armour, Inc. (Frankfort, KY)
- …and monitor customer contact drivers and report out to UA leadership. * Support Telephony and IVR upkeep and enhancements to drive continuous improvement ... with IT to troubleshoot agent system issues to ensure business continuity * Support agents experiencing Telephony issues, partner with leadership to solve issues… more
- TEKsystems (Raleigh, NC)
- Top Skills' Details 1. Experience w/ Analog and Digital telephony solutions 2. Experience utilizing ServiceNow for ticket & incident requests 3. Valid Driver's ... the lead and primary contact providing leadership and assistance for the statewide telephony services to the associated field offices. This position will provide … more
- Nightwing (Sterling, VA)
- …advanced full-spectrum cyber, data operations, systems integration and intelligence mission support services to meet our customers' most demanding challenges. Our ... and commercial markets. **Position Summary:** We are seeking a highly skilled **Cisco Telephony SME** to join our Nightwing IT - Networking team. The ideal candidate… more
- HTC Global Services Inc (Sayre, PA)
- …and a variety of other perks. Job Title: Senior Telecom Analyst - Cloud Telephony Migration About the Role: Are you an experienced Telecom Analyst who has helped ... their voice systems and migrate from on-prem PBX (eg, Avaya/Nortel) to cloud-based telephony platforms (eg, MS Teams, Zoom, RingCentral, Webex Calling, etc.)? If so,… more
